Customer Service Representative Jobs in Lake Zurich, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wilmette, IL (18 miles from Lake Zurich, IL)
- 6 hours ago
- Wilmette, IL (18 miles from Lake Zurich, IL)
- 6 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
- Arlington Hts, IL (7 miles from Lake Zurich, IL)
- 8 hours ago
- Arlington Hts, IL (7 miles from Lake Zurich, IL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative
- Elgin, IL (16 miles from Lake Zurich, IL)
- 11 hours ago
- Elgin, IL (16 miles from Lake Zurich, IL)
- 11 hours ago
Summary of the Position The Customer Service Representative is responsible for managing the end-to-end order process for assigned customers-from order receipt through delivery....
Customer Service Representative - Work From Home
- Huntley, IL (20 miles from Lake Zurich, IL)
- 15 hours ago
- Huntley, IL (20 miles from Lake Zurich, IL)
- 15 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkColor Specialist- Retail Customer Service
- Arlington Heights, IL (7 miles from Lake Zurich, IL)
- 22 hours ago
- Arlington Heights, IL (7 miles from Lake Zurich, IL)
- 22 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Wheeling, IL (8 miles from Lake Zurich, IL)
- 1 day ago
- Wheeling, IL (8 miles from Lake Zurich, IL)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Success Specialist-Chicago, IL
- Berkeley, IL (23 miles from Lake Zurich, IL)
- 1 day ago
- Berkeley, IL (23 miles from Lake Zurich, IL)
- 1 day ago
SUMMARY: The Customer Success Specialist will play a crucial role in ensuring our customers' satisfaction and success throughout their journey with our products and services. The primary focus is...
Customer Service Rep(09185) - 701 S. Eastwood Dr.
- Woodstock, IL (22 miles from Lake Zurich, IL)
- 1 day ago
- Woodstock, IL (22 miles from Lake Zurich, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02990) - 3905 W Algonquin Rd
- Algonquin, IL (14 miles from Lake Zurich, IL)
- 1 day ago
- Algonquin, IL (14 miles from Lake Zurich, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (23 miles from Lake Zurich, IL)
- 1 day ago
- Pleasant Prairie, WI (23 miles from Lake Zurich, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (6 miles from Lake Zurich, IL)
- 1 day ago
- Barrington, IL (6 miles from Lake Zurich, IL)
- 1 day ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 1 day ago
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 1 day ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Store Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (23 miles from Lake Zurich, IL)
- 1 day ago
- Pleasant Prairie, WI (23 miles from Lake Zurich, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Color Specialist- Retail Customer Service
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 1 day ago
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Account Representative
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 1 day ago
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Lake Zurich, IL
Moving to Lake Zurich, IL? Find some basic demographic data about Lake Zurich, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lake Zurich, IL
Highest Education Level
Customer Service Representatives in Lake Zurich, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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