Customer Service Representative Jobs in Lake Forest, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 5 days ago
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 5 days ago
$1,500 Sign on Bonus (paid at 90 days of service) $22.75/hour - $27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a...
Inside Sales Print and Promotion, Quill
- Waukegan, IL (8 miles from Lake Forest, IL)
- 60+ days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...
Customer Sales Account Manager
- Waukegan, IL (8 miles from Lake Forest, IL)
- 60+ days ago
- Waukegan, IL (8 miles from Lake Forest, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Sales Business Development Representative
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 6 days ago
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 6 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill.com makes the job of ordering supplies easier and more rewarding. While delivering...
Business Development Executive, Quill
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 60+ days ago
- Old Mill Creek, IL (14 miles from Lake Forest, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill.com makes the job of ordering supplies easier and more rewarding. While delivering...
Customer Service Rep - weekends only
- Elmhurst, IL (24 miles from Lake Forest, IL)
- 8 hours ago
- Elmhurst, IL (24 miles from Lake Forest, IL)
- 8 hours ago
Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...
Customer Service Associate - Temporary
- Fox River Grove, IL (18 miles from Lake Forest, IL)
- 8 hours ago
- Fox River Grove, IL (18 miles from Lake Forest, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cary, IL (18 miles from Lake Forest, IL)
- 8 hours ago
- Cary, IL (18 miles from Lake Forest, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Abbott Park, IL (5 miles from Lake Forest, IL)
- 9 hours ago
- Abbott Park, IL (5 miles from Lake Forest, IL)
- 9 hours ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses...
Customer Service Associate - Wellness Center
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 13 hours ago
- Arlington Heights, IL (10 miles from Lake Forest, IL)
- 13 hours ago
Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...
Representative II, Customer Service (CLS) (1st Shift) - Pleasant Prairie WI
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 13 hours ago
- Pleasant Prairie, WI (20 miles from Lake Forest, IL)
- 13 hours ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Customer Service Associate - Morning & Lunch Shift
- Gurnee, IL (10 miles from Lake Forest, IL)
- 15 hours ago
- Gurnee, IL (10 miles from Lake Forest, IL)
- 15 hours ago
Starting hiring pay at: 16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Deer Park, IL (15 miles from Lake Forest, IL)
- 19 hours ago
- Deer Park, IL (15 miles from Lake Forest, IL)
- 19 hours ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Entry-Level Customer Service Specialist
- Deerfield, IL (4 miles from Lake Forest, IL)
- 20 hours ago
- Deerfield, IL (4 miles from Lake Forest, IL)
- 20 hours ago
Responsibilitiesarrow_right Entry and processing of customer and sample orders accurately and efficiently. Interface with all Capol departments and/or outside warehouse partners that support the...
- Lincolnshire, IL (4 miles from Lake Forest, IL)
- 1 day ago
- Lincolnshire, IL (4 miles from Lake Forest, IL)
- 1 day ago
Overview Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence. This support includes, but is not limited...
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lake Forest, IL
Highest Education Level
Customer Service Representatives in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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