Customer Service Representative Jobs in Itasca, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 538 Jobs

Customer Service Representative

  • Naperville, IL (15 miles from Itasca, IL)
  • 6 days ago
  • Naperville, IL (15 miles from Itasca, IL)
  • 6 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Inside Sales Site Developer, Quill

  • Naperville, IL (15 miles from Itasca, IL)
  • 10 days ago
  • Naperville, IL (15 miles from Itasca, IL)
  • 10 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Inside Sales Print and Promotion, Quill

  • Naperville, IL (15 miles from Itasca, IL)
  • 60+ days ago
  • Naperville, IL (15 miles from Itasca, IL)
  • 60+ days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...

Insurance Sales Agent - Customer Service

  • Cicero, IL (16 miles from Itasca, IL)
  • 4 hours ago
  • Cicero, IL (16 miles from Itasca, IL)
  • 4 hours ago

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...

Customer Service Representative

  • Cicero, IL (16 miles from Itasca, IL)
  • 6 hours ago
  • Cicero, IL (16 miles from Itasca, IL)
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep - weekends only

  • Elmhurst, IL (6 miles from Itasca, IL)
  • 7 hours ago
  • Elmhurst, IL (6 miles from Itasca, IL)
  • 7 hours ago

Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...

Customer Service Associate - Temporary

  • Fox River Grove, IL (18 miles from Itasca, IL)
  • 7 hours ago
  • Fox River Grove, IL (18 miles from Itasca, IL)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Cary, IL (20 miles from Itasca, IL)
  • 7 hours ago
  • Cary, IL (20 miles from Itasca, IL)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Bolingbrook, IL (19 miles from Itasca, IL)
  • 8 hours ago
  • Bolingbrook, IL (19 miles from Itasca, IL)
  • 8 hours ago

SURESTAFF is immediately hiring Customer Service Representatives in Elk Grove Village, IL....

Customer Service Associate, Burr Ride- Full - Time, Days

  • Burr Ridge, IL (16 miles from Itasca, IL)
  • 8 hours ago
  • Burr Ridge, IL (16 miles from Itasca, IL)
  • 8 hours ago

center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all...

Customer Service Representative - Psychiatry Cente

  • Chicago, IL (18 miles from Itasca, IL)
  • 11 hours ago
  • Chicago, IL (18 miles from Itasca, IL)
  • 11 hours ago

at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Psychiatry Center Customer Service Representative - Psychiatry Center Hiring...

Customer Service Associate - Wellness Center

  • Arlington Heights, IL (9 miles from Itasca, IL)
  • 11 hours ago
  • Arlington Heights, IL (9 miles from Itasca, IL)
  • 11 hours ago

Hourly Pay Range: $17.00 - $25.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Customer...

Customer Service Agent, Cross Functional (Part-Time)

  • Chicago, IL (18 miles from Itasca, IL)
  • 11 hours ago
  • Chicago, IL (18 miles from Itasca, IL)
  • 11 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Rep II, Customer Service (CLS) (1st Shift) - Bolingbrook IL

  • Bolingbrook, IL (19 miles from Itasca, IL)
  • 12 hours ago
  • Bolingbrook, IL (19 miles from Itasca, IL)
  • 12 hours ago

Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...

Customer Service Rep

  • Chicago, IL (18 miles from Itasca, IL)
  • 17 hours ago
  • Chicago, IL (18 miles from Itasca, IL)
  • 17 hours ago

About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....

Demographic Data for Itasca, IL

Moving to Itasca, IL? Find some basic demographic data about Itasca, IL below.


Local
National
11,214
756
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Itasca, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Itasca, IL offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Itasca, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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