Customer Service Representative Jobs in Geneva, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Overnights
- Circle K Stores, Inc.
- West Dundee, IL (16 miles from Geneva, IL)
- 1 hour ago
- West Dundee, IL (16 miles from Geneva, IL)
- 1 hour ago
Store 4706727: 801 W Main St, West Dundee, Illinois 60118 Shift Availability Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Representative
- Veritiv
- Sycamore, IL (20 miles from Geneva, IL)
- 13 hours ago
- Sycamore, IL (20 miles from Geneva, IL)
- 13 hours ago
ONSITE 5 DAYS A WEEK AT OUR SYCAMORE OFFICE Job Purpose: Our Customer Service Representative will be responsible for providing outstanding high-touch service to our customers and will oversee their...
In PersonCustomer Service Representative
- National Express
- Warrenville, IL (7 miles from Geneva, IL)
- 14 hours ago
- Warrenville, IL (7 miles from Geneva, IL)
- 14 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In PersonCustomer Service Representative
- MC Machinery Systems, Inc.
- Elk Grove Village, IL (20 miles from Geneva, IL)
- 14 hours ago
- Elk Grove Village, IL (20 miles from Geneva, IL)
- 14 hours ago
DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....
In Person- The Cary Company
- Addison, IL (17 miles from Geneva, IL)
- 15 hours ago
- Addison, IL (17 miles from Geneva, IL)
- 15 hours ago
About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...
In PersonLead, Customer Service Rep (Mon - Fri, 6am-2:30pm)
- ID Logistics
- Joliet, IL (24 miles from Geneva, IL)
- 1 day ago
- Joliet, IL (24 miles from Geneva, IL)
- 1 day ago
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
In PersonCustomer Service Reservationist Wanted Full Time Immediate
- Elmhurst, IL (20 miles from Geneva, IL)
- 1 day ago
- Elmhurst, IL (20 miles from Geneva, IL)
- 1 day ago
CUSTOMER SERVICE RESERVATIONIST WANTED FULL TIME IMMEDIATE We are seeking a reliable Customer service / Reservationist for our Transportation Company for a full-time, long-term position. This role...
In Person Full TimeCLUB Customer Service Outfitter
- Cabelas
- Bolingbrook, IL (18 miles from Geneva, IL)
- 1 day ago
- Bolingbrook, IL (18 miles from Geneva, IL)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Waste Management
- Aurora, IL (7 miles from Geneva, IL)
- 1 day ago
- Aurora, IL (7 miles from Geneva, IL)
- 1 day ago
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p I. Job Summary...
In PersonCustomer Service Representative
- Pointe Pest Control
- West Chicago, IL (6 miles from Geneva, IL)
- 1 day ago
- West Chicago, IL (6 miles from Geneva, IL)
- 1 day ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....
In PersonAutomotive Customer Service Agents
- McGrath Elmhurst Toyota
- Elmhurst, IL (20 miles from Geneva, IL)
- 1 day ago
- Elmhurst, IL (20 miles from Geneva, IL)
- 1 day ago
440 W. Lake Street, Elmhurst, IL 60126 Automotive Service BDC Agent Starting $18.00 per Hour + Monthly Performance Bonus! Great Training, Benefits, & Career Growth! McGrath Elmhurst Toyota is...
In PersonCustomer Service Representative
- Spartan Logistics Services
- Itasca, IL (17 miles from Geneva, IL)
- 1 day ago
- Itasca, IL (17 miles from Geneva, IL)
- 1 day ago
Requirements Your Role as a Customer Service Representative As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by: Managing shipping and receiving...
In PersonCustomer Service - Winner's Circle Staff
- Dave & Busters
- Schaumburg, IL (17 miles from Geneva, IL)
- 1 day ago
- Schaumburg, IL (17 miles from Geneva, IL)
- 1 day ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
In PersonCustomer Service Engineer (VA ESOM IRP)
- IT Concepts, Inc.
- Joliet, IL (24 miles from Geneva, IL)
- 2 days ago
- Joliet, IL (24 miles from Geneva, IL)
- 2 days ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Schaumburg, IL (17 miles from Geneva, IL)
- 2 days ago
- Schaumburg, IL (17 miles from Geneva, IL)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonDemographic Data for Geneva, IL
Moving to Geneva, IL? Find some basic demographic data about Geneva, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Geneva, IL
Highest Education Level
Customer Service Representatives in Geneva, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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