Customer Service Representative Jobs in Elgin, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (19 miles from Elgin, IL)
- 30+ days ago
- Mundelein, IL (19 miles from Elgin, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Associate - Temporary
- River Forest, IL (22 miles from Elgin, IL)
- 3 hours ago
- River Forest, IL (22 miles from Elgin, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lake Zurich, IL (16 miles from Elgin, IL)
- 3 hours ago
- Lake Zurich, IL (16 miles from Elgin, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Lombard, IL (14 miles from Elgin, IL)
- 3 hours ago
- Lombard, IL (14 miles from Elgin, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02777) - 329 Chicago Ave
- Oak Park, IL (24 miles from Elgin, IL)
- 11 hours ago
- Oak Park, IL (24 miles from Elgin, IL)
- 11 hours ago
Customer Service Rep(02777) - 329 Chicago Ave Domino's Franchise - 3.4 Oak Park, IL Job Details Full-time Estimated: $30K - $31.5K a year 1 day ago Qualifications Entry level Full Job Description...
Customer Service Representative
- Saint Charles, IL (6 miles from Elgin, IL)
- 15 hours ago
- Saint Charles, IL (6 miles from Elgin, IL)
- 15 hours ago
How We Work As a Customer Service Representative, Corpay will set you up for success by providing: Hybrid workspace in St....
Customer Service Rep(02975) 738 E Schaumburg Rd
- Schaumburg, IL (7 miles from Elgin, IL)
- 16 hours ago
- Schaumburg, IL (7 miles from Elgin, IL)
- 16 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Stone Park, IL (19 miles from Elgin, IL)
- 1 day ago
- Stone Park, IL (19 miles from Elgin, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Overnight Technical Customer Support Rep
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
- Oak Brook, IL (21 miles from Elgin, IL)
- 1 day ago
We are seeking a Overnight Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some...
Remote Work- Aurora, IL (15 miles from Elgin, IL)
- 1 day ago
- Aurora, IL (15 miles from Elgin, IL)
- 1 day ago
VCA Aurora Animal Hospital** is seeking an experienced **Client Service Representative (Veterinary Receptionist)** to join our day team! **Schedule:** Full-time, 8:00 am - 4 pm, with rotating...
Customer Service Rep(9170) - 200 North Avenue
- West Chicago, IL (8 miles from Elgin, IL)
- 1 day ago
- West Chicago, IL (8 miles from Elgin, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Niles, IL (21 miles from Elgin, IL)
- 1 day ago
- Niles, IL (21 miles from Elgin, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (17 miles from Elgin, IL)
- 1 day ago
- Wheeling, IL (17 miles from Elgin, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative (RSS)
- Hoffman Estates, IL (10 miles from Elgin, IL)
- 1 day ago
- Hoffman Estates, IL (10 miles from Elgin, IL)
- 1 day ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
Customer Service Representative
- Woodridge, IL (21 miles from Elgin, IL)
- 2 days ago
- Woodridge, IL (21 miles from Elgin, IL)
- 2 days ago
... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
Demographic Data for Elgin, IL
Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elgin, IL
Highest Education Level
Customer Service Representatives in Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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