Customer Service Representative Jobs in Dolton, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (9 miles from Dolton, IL)
- 1 day ago
- Circle Buick GMC Hummer EV
- Highland, IN (9 miles from Dolton, IL)
- 1 day ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Email Responder
- Chicago, IL (19 miles from Dolton, IL)
- 5 hours ago
- Chicago, IL (19 miles from Dolton, IL)
- 5 hours ago
Customer Service Email Responder compensation: $25/hour Log in to the email queue, choose the oldest Shipping Status ticket. Select template Where's My Order?, insert tracking link, press Send....
Customer Service Rep(02716) -5008 N Pulaski Rd
- Chicago, IL (19 miles from Dolton, IL)
- 5 hours ago
- Chicago, IL (19 miles from Dolton, IL)
- 5 hours ago
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we...
Customer Service Rep(02985) - 5401 s. harlem ave
- Chicago, IL (19 miles from Dolton, IL)
- 9 hours ago
- Chicago, IL (19 miles from Dolton, IL)
- 9 hours ago
Company Description Job Description Deal directly with customer either by phone,or face to face. Have a memorized knowledge,know how to account,handle and resolve customer inquiries and...
Customer Service Associate - Temporary
- Calumet City, IL (2 miles from Dolton, IL)
- 11 hours ago
- Calumet City, IL (2 miles from Dolton, IL)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote --- Customer Service Representative
- Oak Brook, IL (20 miles from Dolton, IL)
- 1 day ago
- Oak Brook, IL (20 miles from Dolton, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkInside Sales, Customer Service & Order Entry
- Frankfort, IL (15 miles from Dolton, IL)
- 1 day ago
- Frankfort, IL (15 miles from Dolton, IL)
- 1 day ago
Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Customer Service Rep(02624) 1494 N Main St
- Crown Point, IN (21 miles from Dolton, IL)
- 1 day ago
- Crown Point, IN (21 miles from Dolton, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative - Open Availability
- Berwyn, IL (17 miles from Dolton, IL)
- 1 day ago
- Berwyn, IL (17 miles from Dolton, IL)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Dolton, IL)
- 1 day ago
- Westmont, IL (22 miles from Dolton, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
2nd Shift Technical Customer Support Rep
- Oak Brook, IL (20 miles from Dolton, IL)
- 2 days ago
- Oak Brook, IL (20 miles from Dolton, IL)
- 2 days ago
We are seeking a Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical...
Remote WorkCustomer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (24 miles from Dolton, IL)
- 2 days ago
- Bolingbrook, IL (24 miles from Dolton, IL)
- 2 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Customer Service Representative III
- Melrose Park, IL (23 miles from Dolton, IL)
- 2 days ago
- Melrose Park, IL (23 miles from Dolton, IL)
- 2 days ago
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over...
Customer Service Representative Part Time
- Chicago, IL (19 miles from Dolton, IL)
- 2 days ago
- Chicago, IL (19 miles from Dolton, IL)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Insurance Customer Service Representative (Csr)
- Chicago, IL (19 miles from Dolton, IL)
- 2 days ago
- Chicago, IL (19 miles from Dolton, IL)
- 2 days ago
This job was posted by : For more information, please see: State Farm Insurance Agency taking applications for an Insurance Customer Service-Agent Team Member to join their team. Insurance...
Demographic Data for Dolton, IL
Moving to Dolton, IL? Find some basic demographic data about Dolton, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dolton, IL
Highest Education Level
Customer Service Representatives in Dolton, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »