Customer Service Representative Jobs in Crystal Lake, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (13 miles from Crystal Lake, IL)
- 30+ days ago
- Mundelein, IL (13 miles from Crystal Lake, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Burlington, WI (24 miles from Crystal Lake, IL)
- 15 days ago
- Burlington, WI (24 miles from Crystal Lake, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Waukegan, IL (24 miles from Crystal Lake, IL)
- 15 days ago
- Waukegan, IL (24 miles from Crystal Lake, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (24 miles from Crystal Lake, IL)
- 18 days ago
- Waukegan, IL (24 miles from Crystal Lake, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (24 miles from Crystal Lake, IL)
- 18 days ago
- Burlington, WI (24 miles from Crystal Lake, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Rep(02837) 12 W Dundee Rd
- Wheeling, IL (22 miles from Crystal Lake, IL)
- 11 hours ago
- Wheeling, IL (22 miles from Crystal Lake, IL)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02751) - 646 Rte 173
- Antioch, IL (17 miles from Crystal Lake, IL)
- 11 hours ago
- Antioch, IL (17 miles from Crystal Lake, IL)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- McHenry, IL (5 miles from Crystal Lake, IL)
- 12 hours ago
- McHenry, IL (5 miles from Crystal Lake, IL)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (11 miles from Crystal Lake, IL)
- 12 hours ago
- Hoffman Estates, IL (11 miles from Crystal Lake, IL)
- 12 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 18 hours ago
- Lake Geneva, WI (21 miles from Crystal Lake, IL)
- 18 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- St Charles, IL (23 miles from Crystal Lake, IL)
- 1 day ago
- St Charles, IL (23 miles from Crystal Lake, IL)
- 1 day ago
... Carolina Drive, West Chicago, Illinois 60185 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role...
- Hainesville, IL (13 miles from Crystal Lake, IL)
- 1 day ago
- Hainesville, IL (13 miles from Crystal Lake, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mettawa, IL (22 miles from Crystal Lake, IL)
- 1 day ago
- Mettawa, IL (22 miles from Crystal Lake, IL)
- 1 day ago
Hybrid Training is 4 days in office 1 day remote in either Mettawa IL or Florham Park NJ (after training days will be flexible - 3 days in office and 2 days remote). Hours - 8:00am 4:30pm Must to...
Customer Service Representative
- Round Lake Park, IL (10 miles from Crystal Lake, IL)
- 1 day ago
- Round Lake Park, IL (10 miles from Crystal Lake, IL)
- 1 day ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (13 miles from Crystal Lake, IL)
- 1 day ago
- Mundelein, IL (13 miles from Crystal Lake, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Crystal Lake, IL
Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Crystal Lake, IL
Highest Education Level
Customer Service Representatives in Crystal Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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