Customer Service Representative Jobs in Crystal Lake, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 163 Jobs

Customer Service Associate - Temporary

Beach Park, IL (21 miles from Crystal Lake, IL)
2 hours ago

Beach Park, IL (21 miles from Crystal Lake, IL)
2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Deerfield, IL (22 miles from Crystal Lake, IL)
5 hours ago

Deerfield, IL (22 miles from Crystal Lake, IL)
5 hours ago

Schedule: Monday to Friday, 9:00 AM 6:00 PM CST Location: Onsite in Riverwoods, IL 60015 Pay Rate: $20/hour Were seeking a professional and reliable Customer Service Representative to join our team...

Customer Service Agent

Island Lake, IL (5 miles from Crystal Lake, IL)
15 hours ago

Island Lake, IL (5 miles from Crystal Lake, IL)
15 hours ago

Camping World is seeking a Customer Service Agent for our growing team. This customer service agent for Call Center position will handle heavy inbound calls relating to RV use and service. This...

Truck Customer Success Specialist

Hoffman Estates, IL (11 miles from Crystal Lake, IL)
22 hours ago

Hoffman Estates, IL (11 miles from Crystal Lake, IL)
22 hours ago

Field Based Position - Must reside near a Major Airport About US CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across...

Customer Service Associate

West Dundee, IL (11 miles from Crystal Lake, IL)
22 hours ago

West Dundee, IL (11 miles from Crystal Lake, IL)
22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Hybrid or Remote)

Elk Grove Village, IL (24 miles from Crystal Lake, IL)
1 day ago

Elk Grove Village, IL (24 miles from Crystal Lake, IL)
1 day ago

10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...

Remote Work

Customer Service Rep(09183)

Deerfield, IL (22 miles from Crystal Lake, IL)
1 day ago

Deerfield, IL (22 miles from Crystal Lake, IL)
1 day ago

Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....

Customer Service Representative

Deerfield, IL (22 miles from Crystal Lake, IL)
1 day ago

Deerfield, IL (22 miles from Crystal Lake, IL)
1 day ago

Job Description The Customer Service Representative is responsible for providing high quality customer care to create a positive experience for our B2B customers....

Remote Work

Pharmacy Customer Service Associate

Gurnee, IL (19 miles from Crystal Lake, IL)
2 days ago

Gurnee, IL (19 miles from Crystal Lake, IL)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Powers Lake, WI (19 miles from Crystal Lake, IL)
2 days ago

Powers Lake, WI (19 miles from Crystal Lake, IL)
2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

Rolling Meadows, IL (19 miles from Crystal Lake, IL)
2 days ago

Rolling Meadows, IL (19 miles from Crystal Lake, IL)
2 days ago

Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...

Customer Service Representative - Overnights

Wilmot, WI (17 miles from Crystal Lake, IL)
2 days ago

Wilmot, WI (17 miles from Crystal Lake, IL)
2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Associate Job Roselle, IL

Roselle, IL (23 miles from Crystal Lake, IL)
2 days ago

Roselle, IL (23 miles from Crystal Lake, IL)
2 days ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Jet Brite located at 900 W....

Customer Service Representative

Vernon Hills, IL (17 miles from Crystal Lake, IL)
2 days ago

Vernon Hills, IL (17 miles from Crystal Lake, IL)
2 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Remote Customer Service Representative

Elgin, IL (18 miles from Crystal Lake, IL)
2 days ago

Elgin, IL (18 miles from Crystal Lake, IL)
2 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

View all 163 jobs

Demographic Data for Crystal Lake, IL

Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Crystal Lake, IL

Local

National

Total Population

59,191

Number of Businesses

1,975

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Crystal Lake, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Crystal Lake, IL offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Crystal Lake, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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