Customer Service Representative Jobs in Crest Hill, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 211 Jobs

Customer Service - Donor Support Technician

  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 7 hours ago
  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 7 hours ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Associate - Nights/Weekends

  • Shorewood, IL (5 miles from Crest Hill, IL)
  • 13 hours ago
  • Shorewood, IL (5 miles from Crest Hill, IL)
  • 13 hours ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Store Customer Service Specialist

  • Carol Stream, IL (24 miles from Crest Hill, IL)
  • 13 hours ago
  • Carol Stream, IL (24 miles from Crest Hill, IL)
  • 13 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative, 3rd Shift

  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 17 hours ago
  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 17 hours ago

Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 17 hours ago
  • Montgomery, IL (16 miles from Crest Hill, IL)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Oak Forest, IL (19 miles from Crest Hill, IL)
  • 17 hours ago
  • Oak Forest, IL (19 miles from Crest Hill, IL)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Account Manager I

  • Harvey, IL (24 miles from Crest Hill, IL)
  • 18 hours ago
  • Harvey, IL (24 miles from Crest Hill, IL)
  • 18 hours ago

Customer Service Account Manager I Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused...

Customer Service Representative

  • Joliet, IL (5 miles from Crest Hill, IL)
  • 1 day ago
  • Joliet, IL (5 miles from Crest Hill, IL)
  • 1 day ago

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely...

Lead, Customer Service

  • Joliet, IL (5 miles from Crest Hill, IL)
  • 1 day ago
  • Joliet, IL (5 miles from Crest Hill, IL)
  • 1 day ago

Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...

Store Customer Service Specialist

  • Lombard, IL (22 miles from Crest Hill, IL)
  • 1 day ago
  • Lombard, IL (22 miles from Crest Hill, IL)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative, PT

  • Evergreen Park, IL (24 miles from Crest Hill, IL)
  • 1 day ago
  • Evergreen Park, IL (24 miles from Crest Hill, IL)
  • 1 day ago

Store 4706740: 2635 W 87th St, Evergreen Park, Illinois 60805 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Administrative/Clerical - Customer Service Rep - Senior Customer Service Rep - Senior

  • Hometown, IL (23 miles from Crest Hill, IL)
  • 1 day ago
  • Hometown, IL (23 miles from Crest Hill, IL)
  • 1 day ago

Job Description: Max Pay Rate:$20 per hour Training will be 6-8 weeks; no time off allowed during training. Fully virtual role Required Skills & Experience: - 1+ years of veterinary medical...

Customer Service Associate

  • Lyons, IL (23 miles from Crest Hill, IL)
  • 1 day ago
  • Lyons, IL (23 miles from Crest Hill, IL)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Glendale Heights, IL (21 miles from Crest Hill, IL)
  • 1 day ago
  • Glendale Heights, IL (21 miles from Crest Hill, IL)
  • 1 day ago

Generate customer quotations based on requested products or services. Accurately enter sales orders received via email, phone, or fax into the ERP system, ensuring all customer details, billing...

Customer Service Representative

  • Wheaton, IL (20 miles from Crest Hill, IL)
  • 1 day ago
  • Wheaton, IL (20 miles from Crest Hill, IL)
  • 1 day ago

Customer Service Representative Salary $30,751.50 Annually Location 422 N....

Demographic Data for Crest Hill, IL

Moving to Crest Hill, IL? Find some basic demographic data about Crest Hill, IL below.


Local
National
12,812,477
319,486

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Crest Hill, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Crest Hill, IL offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Crest Hill, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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