Customer Service Representative Jobs in Buffalo Grove, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Schaumburg, IL (11 miles from Buffalo Grove, IL)
- 30+ days ago
- Schaumburg, IL (11 miles from Buffalo Grove, IL)
- 30+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) $22.75/hour $27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything from...
Inside Sales Print and Promotion, Quill
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 60+ days ago
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...
Customer Sales Account Manager
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 60+ days ago
- Waukegan, IL (14 miles from Buffalo Grove, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Business Development Executive, Quill
- Old Mill Creek, IL (17 miles from Buffalo Grove, IL)
- 60+ days ago
- Old Mill Creek, IL (17 miles from Buffalo Grove, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill.com makes the job of ordering supplies easier and more rewarding. While delivering...
Customer Service Agent - Part-Time
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Veterinary Client Service Representative (Seasonal)
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Veterinary Client Service Representative - Scheduling Coordinator
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Customer Service Agent - Full-Time
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- moments ago
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Insurance Sales Agent - Customer Service
- Cicero, IL (24 miles from Buffalo Grove, IL)
- 6 hours ago
- Cicero, IL (24 miles from Buffalo Grove, IL)
- 6 hours ago
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
Customer Service Representative
- Cicero, IL (24 miles from Buffalo Grove, IL)
- 8 hours ago
- Cicero, IL (24 miles from Buffalo Grove, IL)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep - weekends only
- Elmhurst, IL (19 miles from Buffalo Grove, IL)
- 8 hours ago
- Elmhurst, IL (19 miles from Buffalo Grove, IL)
- 8 hours ago
Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...
Customer Service Associate - Temporary
- Fox River Grove, IL (13 miles from Buffalo Grove, IL)
- 8 hours ago
- Fox River Grove, IL (13 miles from Buffalo Grove, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cary, IL (14 miles from Buffalo Grove, IL)
- 8 hours ago
- Cary, IL (14 miles from Buffalo Grove, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Abbott Park, IL (11 miles from Buffalo Grove, IL)
- 9 hours ago
- Abbott Park, IL (11 miles from Buffalo Grove, IL)
- 9 hours ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses...
Customer Service Representative - Psychiatry Cente
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 13 hours ago
- Chicago, IL (23 miles from Buffalo Grove, IL)
- 13 hours ago
at University of Illinois at Chicago in Chicago, Illinois, United States Job Description Customer Service Representative - Psychiatry Center Customer Service Representative - Psychiatry Center Hiring...
Demographic Data for Buffalo Grove, IL
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Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Buffalo Grove, IL
Highest Education Level
Customer Service Representatives in Buffalo Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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