Customer Service Representative Jobs in Aurora, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - Office Based
- Elmhurst, IL (17 miles from Aurora, IL)
- moments ago
- Elmhurst, IL (17 miles from Aurora, IL)
- moments ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist - Elmhurst Office Based
- Elmhurst, IL (17 miles from Aurora, IL)
- moments ago
- Elmhurst, IL (17 miles from Aurora, IL)
- moments ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Manufacturing Customer Service Rep
- Woodridge, IL (11 miles from Aurora, IL)
- 6 hours ago
- Woodridge, IL (11 miles from Aurora, IL)
- 6 hours ago
Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...
- West Dundee, IL (22 miles from Aurora, IL)
- 7 hours ago
- West Dundee, IL (22 miles from Aurora, IL)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- Northlake, IL (21 miles from Aurora, IL)
- 10 hours ago
- Northlake, IL (21 miles from Aurora, IL)
- 10 hours ago
Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...
Remote WorkCustomer Service Representative
- Carol Stream, IL (10 miles from Aurora, IL)
- 10 hours ago
- Carol Stream, IL (10 miles from Aurora, IL)
- 10 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
- Palos Hills, IL (23 miles from Aurora, IL)
- 10 hours ago
- Palos Hills, IL (23 miles from Aurora, IL)
- 10 hours ago
Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client...
Remote --- Customer Service Representative
- Oak Brook, IL (17 miles from Aurora, IL)
- 20 hours ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 20 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 20 hours ago
- Elk Grove Village, IL (20 miles from Aurora, IL)
- 20 hours ago
10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...
Remote WorkCustomer Service Representative I
- Warrenville, IL (4 miles from Aurora, IL)
- 20 hours ago
- Warrenville, IL (4 miles from Aurora, IL)
- 20 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (17 miles from Aurora, IL)
- 21 hours ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Bilingual Customer Service Specialist (Spanish)
- New Lenox, IL (24 miles from Aurora, IL)
- 21 hours ago
- New Lenox, IL (24 miles from Aurora, IL)
- 21 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Plainfield, IL (15 miles from Aurora, IL)
- 23 hours ago
- Plainfield, IL (15 miles from Aurora, IL)
- 23 hours ago
Company Description Starting from $13/Hour Domino's Pizza is hiring immediately for Pizza Cooks/Customer Service Representatives....
Customer Service Specialist- High Tech Services
- Elmhurst, IL (17 miles from Aurora, IL)
- 1 day ago
- Elmhurst, IL (17 miles from Aurora, IL)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Pharmacy Customer Service Associate
- Lyons, IL (22 miles from Aurora, IL)
- 1 day ago
- Lyons, IL (22 miles from Aurora, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Aurora, IL
Highest Education Level
Customer Service Representatives in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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