Customer Service Representative Jobs in Aurora, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Naperville, IL (6 miles from Aurora, IL)
- 17 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Associate - Temporary
- Shorewood, IL (17 miles from Aurora, IL)
- 6 hours ago
- Shorewood, IL (17 miles from Aurora, IL)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02942) 323 W Irving Park Rd
- Wood Dale, IL (19 miles from Aurora, IL)
- 8 hours ago
- Wood Dale, IL (19 miles from Aurora, IL)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Remote --- Customer Service Representative
- Oak Brook, IL (17 miles from Aurora, IL)
- 1 day ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 1 day ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Rep(2723) - 574 W Army Trail Road
- Bloomingdale, IL (14 miles from Aurora, IL)
- 1 day ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Reprsentative
- Glen Ellyn, IL (11 miles from Aurora, IL)
- 1 day ago
- Glen Ellyn, IL (11 miles from Aurora, IL)
- 1 day ago
Store 4706700: 631 Roosevelt Rd, Glen Ellyn, Illinois 60137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Open Availability
- Berwyn, IL (24 miles from Aurora, IL)
- 1 day ago
- Berwyn, IL (24 miles from Aurora, IL)
- 1 day ago
Store 4706756: 6400 Ogden Ave, Berwyn, Illinois 60402 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Representative/Cashier
- Westmont, IL (15 miles from Aurora, IL)
- 1 day ago
- Westmont, IL (15 miles from Aurora, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
2nd Shift Technical Customer Support Rep
- Oak Brook, IL (17 miles from Aurora, IL)
- 2 days ago
- Oak Brook, IL (17 miles from Aurora, IL)
- 2 days ago
We are seeking a Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical...
Remote WorkCustomer Service Representative (Hybrid)
- Itasca, IL (17 miles from Aurora, IL)
- 2 days ago
- Itasca, IL (17 miles from Aurora, IL)
- 2 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (14 miles from Aurora, IL)
- 2 days ago
- Bloomingdale, IL (14 miles from Aurora, IL)
- 2 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative I (Entry) (CH#335197)
- Bolingbrook, IL (11 miles from Aurora, IL)
- 2 days ago
- Bolingbrook, IL (11 miles from Aurora, IL)
- 2 days ago
We're seeking a Bilingual (Spanish) Customer Service Representative to support order processing, customer communication, and logistics coordination....
Payment Reminder Representative - Elgin, IL - Customer Service
- Elgin, IL (15 miles from Aurora, IL)
- 2 days ago
- Elgin, IL (15 miles from Aurora, IL)
- 2 days ago
This customer service focused position is responsible for making contact with members on behalf of various credit unions for the purpose of resolving early-stage member delinquency and overall...
Remote WorkDemographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Aurora, IL
Highest Education Level
Customer Service Representatives in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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