Customer Service Representative Jobs in Aurora, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Naperville, IL (6 miles from Aurora, IL)
- 6 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 6 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Inside Sales Site Developer, Quill
- Naperville, IL (6 miles from Aurora, IL)
- 9 days ago
- Naperville, IL (6 miles from Aurora, IL)
- 9 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...
Inside Sales Print and Promotion, Quill
- Naperville, IL (6 miles from Aurora, IL)
- 60+ days ago
- Naperville, IL (6 miles from Aurora, IL)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...
Customer Service Rep - weekends only
- Elmhurst, IL (17 miles from Aurora, IL)
- 2 hours ago
- Elmhurst, IL (17 miles from Aurora, IL)
- 2 hours ago
Kelly Services is seeking an experienced Customer Service Rep in Elmhurst, IL. This job consists of working every Saturday and Sunday, 8am-430pm. You will not work Mon-Fri. This is a contract to...
Customer Service Associate - Temporary
- Lyons, IL (22 miles from Aurora, IL)
- 2 hours ago
- Lyons, IL (22 miles from Aurora, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bolingbrook, IL (11 miles from Aurora, IL)
- 3 hours ago
- Bolingbrook, IL (11 miles from Aurora, IL)
- 3 hours ago
SURESTAFF is immediately hiring Customer Service Representatives in Elk Grove Village, IL....
Customer Service Representative
- Joliet, IL (17 miles from Aurora, IL)
- 3 hours ago
- Joliet, IL (17 miles from Aurora, IL)
- 3 hours ago
Position Overview: We are seeking a knowledgeable and customer-focused Customer Service Representative with a passion for golf!...
Customer Service Associate, Burr Ride- Full - Time, Days
- Burr Ridge, IL (17 miles from Aurora, IL)
- 3 hours ago
- Burr Ridge, IL (17 miles from Aurora, IL)
- 3 hours ago
center experience Ability to multi-task and work efficiently in a fast-paced environment Ability to problem-solve and be a team player Interpersonal skills necessary to interact effectively with all...
Rep II, Customer Service (CLS) (1st Shift) - Bolingbrook IL
- Bolingbrook, IL (11 miles from Aurora, IL)
- 7 hours ago
- Bolingbrook, IL (11 miles from Aurora, IL)
- 7 hours ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Customer Service Representative, PT Overnights
- Plano, IL (15 miles from Aurora, IL)
- 10 hours ago
- Plano, IL (15 miles from Aurora, IL)
- 10 hours ago
Store 4706893: 1001 US 34, Plano, Illinois 60545 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative....
- Geneva, IL (7 miles from Aurora, IL)
- 13 hours ago
- Geneva, IL (7 miles from Aurora, IL)
- 13 hours ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
We're hiring a Customer Service Representative in Aurora, IL for a fast-paced facility where precision, teamwork, and hustle come together daily....
Customer Service - Self Storage Manager
- Bolingbrook, IL (11 miles from Aurora, IL)
- 17 hours ago
- Bolingbrook, IL (11 miles from Aurora, IL)
- 17 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Store - CHI-NAPERVILLE, ILDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Aurora, IL
Moving to Aurora, IL? Find some basic demographic data about Aurora, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Aurora, IL
Highest Education Level
Customer Service Representatives in Aurora, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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