Customer Service Representative Jobs in Idaho

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 164 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Kuna, ID
  • 20 days ago
  • Kuna, ID
  • 20 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Sales Consultant - Customer Service

  • Meridian, ID
  • 30+ days ago
  • Meridian, ID
  • 30+ days ago

6039 - Boise - 4043 E. Elden Gray Street, Meridian, Idaho, 83642 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Coming Soon! Customer Service - Boise, ID

  • Boise, ID
  • 11 hours ago
  • Boise, ID
  • 11 hours ago

Attached resume is required in order to move to interview. Starting pay for this position is $19.00 per hour($39,520 annual) up to $20.00 per hour ($41,600 annual). The Service Rep 4 is an entry...

Customer Service Agent - SUN

  • Sun Valley, ID
  • 13 hours ago
  • Sun Valley, ID
  • 13 hours ago

About SkyWest SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional...

Bilingual Customer Service Specialist (Spanish)

  • Meridian, ID
  • 1 day ago
  • Meridian, ID
  • 1 day ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Store Customer Service Specialist

  • Star, ID
  • 1 day ago
  • Star, ID
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

Are you outgoing, self-motivated and committed to delivering unsurpassed customer service? Are you looking for an in-office, full-time career opportunity with a well-established, market-leading...

Customer Service Associate - Temporary

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Advisor

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Customer Service Advisor Trainee- InsuraMatch

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

at Travelers Insurance Company in Boise, Idaho, United States Job Description Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring...

Store Customer Service Specialist

  • Meridian, ID
  • 1 day ago
  • Meridian, ID
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Experience Representative

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Please note this is office based role, and experience within an industrial environment is essential. Are you looking to join a company where training and development is encouraged? Then this is...

Customer Account Representative

  • Pocatello, ID
  • 1 day ago
  • Pocatello, ID
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Part Time Customer Service Representative (remote)

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

at Cognizant in Boise, Idaho, United States Job Description PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....

Remote Work

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Idaho offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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