Customer Service Representative Jobs in Idaho

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 142 Jobs

Customer Service Representative (Loan Consultant I)

  • Meridian, ID
  • 10 hours ago
  • Meridian, ID
  • 10 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative

  • Burley, ID
  • 10 hours ago
  • Burley, ID
  • 10 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Emmett, ID
  • 10 hours ago
  • Emmett, ID
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Representative

  • Boise, ID
  • 13 hours ago
  • Boise, ID
  • 13 hours ago

Job Description: Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All...

Customer Service Associate Job Twin Falls, ID

  • Twin Falls, ID
  • 13 hours ago
  • Twin Falls, ID
  • 13 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Rocket Express located at 1122...

We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...

Member Service Representative

  • Weiser, ID
  • 1 day ago
  • Weiser, ID
  • 1 day ago

Job Type Full-time Description YOUR PATH. OUR PURPOSE. At Horizon Credit Union, this is more than just a job. It's a place where you can grow, make a difference and feel connected to your work and...

TERRIFIC Customer Service Representative WANTED

  • Caldwell, ID
  • 1 day ago
  • Caldwell, ID
  • 1 day ago

The State's Largest Heating and Cooling Company is HIRING! We want to work with us at Right Now Heating and Air Conditioning in Caldwell, Idaho. 401k Paid Vacation Health, Dental and Vision...

Customer Service Team Member-2

  • Nampa, ID
  • 1 day ago
  • Nampa, ID
  • 1 day ago

Store - NAMPA, IDDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

Customer Support Specialist human services

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

"This is the most wonderful experience that I have had in all my career. I have never worked at a company in which I felt appreciated and supported until I came to Liberty." Liberty is an amazing...

Cashier Customer Service

  • Meridian, ID
  • 1 day ago
  • Meridian, ID
  • 1 day ago

Cashier Customer Service Location Boise, Idaho Store 3301 E Lanark St Meridian, ID 83642 Hours Full-Time Description Cashier Customer Service RC Willey is seeking a friendly and detail-oriented...

Client Services Representative

  • Meridian, ID
  • 2 days ago
  • Meridian, ID
  • 2 days ago

at Americor in Meridian, Idaho, United States Job Description Americor is a leading provider of debt relief solutions for people of all backgrounds. We offer a variety of services to help our...

Team Lead, Customer Service Scheduling

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

R1 RCM Team Lead, Customer Service Scheduling in Boise , Idaho R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of...

Representative II, Customer Service

  • Carey, ID
  • 2 days ago
  • Carey, ID
  • 2 days ago

Job Details Job Title: Representative II, Customer Service Location: Carey, Midwest United States, USA Company: The Andersons Inc. Industry Sector: Agribusiness Industry Type: Career Type: Job...

Customer Service Representative

  • Idaho Falls, ID
  • 2 days ago
  • Idaho Falls, ID
  • 2 days ago

Service Representative (CSR)....

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Idaho offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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