Customer Service Representative Jobs in Idaho
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service Representative....
RemoteRemote Opportunity | Flexible Schedule | Training Provided We are seeking a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will...
RemoteMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteRemote Customer Service Representative
- MCI Military Recruitment
- Mountain Home AFB, ID
- 9 days ago
- Mountain Home AFB, ID
- 9 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteCustomer Service Specialist - Full Time - Remote
- Datavant
- Boise, ID
- 11 days ago
- Boise, ID
- 11 days ago
at Datavant in Boise, Idaho, United States Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure,...
Remote Full TimeRemote - Inbound Customer Service Specialist
- VXI Global Solutions, LLC
- ID
- 17 days ago
- ID
- 17 days ago
Join Us as an Inbound Customer Service Representative Location: Remote Call Center Customer Service Specialist Do you have a positive attitude, infectious energy, and a passion for exceeding customer...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteRemote Insurance Customer Service Representative (Unlicensed)
- MCI Careers
- ID
- 18 days ago
- ID
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteWork at Home Customer Service Agent (Full-Time & Part-Time) (ID)
- MCI Careers
- ID
- 18 days ago
- ID
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteSpanish Bilingual Limited Service Customer Service Representative
- MAXIMUS
- Boise, ID
- 25 days ago
- Boise, ID
- 25 days ago
at MAXIMUS in Boise, Idaho, United States Job Description Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance...
RemotePaylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Remote HybridWeekly Earnings - Remote Customer Service, Set Your Own Hours (1099)
- Omni Interactions
- Boise, ID
- 45+ days ago
- Boise, ID
- 45+ days ago
This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts. Omni...
RemoteCustomer Service Representative
- Pointe Pest Control
- Post Falls, ID
- 45+ days ago
- Post Falls, ID
- 45+ days ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent....
RemoteDemographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Idaho
Highest Education Level
Customer Service Representatives in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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