Customer Service Representative Jobs in Idaho

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 185 Jobs

Customer Service Associate - Temporary

  • Twin Falls, ID
  • 11 hours ago
  • Twin Falls, ID
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Airport Agent - Ramp and Customer Service

  • Idaho Falls, ID
  • 13 hours ago
  • Idaho Falls, ID
  • 13 hours ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Idaho Falls Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...

Customer Service Representative, Medicare Pharmacy Contact Center

  • Boise, ID
  • 19 hours ago
  • Boise, ID
  • 19 hours ago

Customer Service Representative, Medicare Pharmacy Contact Center at Molina Healthcare in Boise, Idaho, United States Job Description JOB DESCRIPTION Job Summary Molina Pharmacy Services/Management...

Customer Service Agent - IDA

  • Twin Falls, ID
  • 19 hours ago
  • Twin Falls, ID
  • 19 hours ago

Customer Service Agent - IDA at SkyWest Airlines in Idaho Falls, Idaho, United States Job Description About SkyWest SkyWest Airlines is the career destination for more than 12,000 professionals...

Customer Service Specialist

  • Oldtown, ID
  • 1 day ago
  • Oldtown, ID
  • 1 day ago

Customer Service Specialist Job #: 108041 Date Posted: 06/09/2025 Title: Customer Service Specialist Location: Oldtown, ID Salary Range: $18 - $19 Position: Customer Service Job Type: Hiring...

Customer Service Representative 2 Front Desk

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

The Idaho Department of Fish and Game is seeking dynamic, customer-focused individuals to fill a current opening for Customer Service Representative 2....

Customer Service Representative 2

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

The Idaho Department of Fish and Game is seeking dynamic, customer-focused individuals to fill a current opening for Customer Service Representative 2....

Customer Service Representative II

  • Caldwell, ID
  • 1 day ago
  • Caldwell, ID
  • 1 day ago

Southwest District Health (SWDH) is recruiting a Customer Service Representative II (CSR2) to join the dedicated group of public health professionals in Clinic Services within the Division of Family...

at Vontier in Boise, Idaho, United States Job Description 7am-3:30pm EST ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory) Monday-Friday (No...

Customer Service Representative, Medical Store

  • Nampa, ID
  • 2 days ago
  • Nampa, ID
  • 2 days ago

The Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Delivery Driver & Customer Service

  • Rathdrum, ID
  • 2 days ago
  • Rathdrum, ID
  • 2 days ago

Delivery Driver & Customer Service (Rathdrum) MinutePress 7184 W Boekel Rd near Hwy 41 & Myer compensation: $16-$17 per hour with increases depending on abilities employment type: job title:...

Customer Service Specialist

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Idaho, Boise Jun 11, 2025 About the Team/Role The Customer Service Specialist primarily...

Customer Service Representative, Life Contact Center

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

Customer Service Representative, Life Contact Center at Lincoln Financial in Boise, Idaho, United States Job Description Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee...

Remote Work

CLUB Customer Service Outfitter

  • Twin Falls, ID
  • 2 days ago
  • Twin Falls, ID
  • 2 days ago

CLUB Customer Service Outfitter at Cabela's in Post Falls, Idaho, United States Job Description POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our...

Client Service Associate

  • ID
  • 2 days ago
  • ID
  • 2 days ago

add jd WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our...

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Idaho offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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