Customer Service Representative Jobs in Idaho
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our...
Customer Service Representative in Ada County, ID Job Description WE ARE HIRING! We are seeking a highly skilled and customer-focused CSR I to join our Mortgage Loan Servicing Department....
Customer Service Associate (nonnom Main | Part-Tim at Par Pacific in Moscow, Idaho, United States Job Description nomnom Food Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Center Specialist (Bilingual Preferred)
- Twin Falls, ID
- 9 hours ago
- Twin Falls, ID
- 9 hours ago
Why work for First Federal Bank? Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work,...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Boise, ID
- 9 hours ago
- Boise, ID
- 9 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Join Our Team as a Guest Support Representative at Meine Insurance Agency! Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Lewiston, ID
- 1 day ago
- Lewiston, ID
- 1 day ago
The best Customer Service Representatives take pride in a job well done and see a task through to the finish. Compassion, empathy and composure under pressure....
Customer Service Associate (nonnom Main | Part-Time) Date: Aug 18, 2025 Location: Moscow (N Main St), ID, US, 83843 Job Function: Retail Requisition Number: 5522 nomnom Food Service Associate...
Compensation: $18.00 - $21.73 hourly ($37,440.00 - $45,198.40 annually) Application Period Ends: Tuesday, September 2, 2025 3:30 p.m. MST Job Summary The Customer Service Specialist - Motor...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
The Job: The Equipment Parts Customer Service Representative provides guidance on replacement parts, maintenance and repair of Outdoor Power Equipment, to help our customers keep critical machines running...
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Idaho
Highest Education Level
Customer Service Representatives in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »