Customer Service Representative Jobs in Post Falls, ID

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 67 Jobs

Dispatcher / Customer Service.

  • Newman Lake, WA (8 miles from Post Falls, ID)
  • 2 days ago
  • Newman Lake, WA (8 miles from Post Falls, ID)
  • 2 days ago

Dispatcher / Customer Service. Atlas Staffing newman lake, Washington 4 days ago Quick Job type Permanent Quick Job description Customer Service Dispatcher - Trucking & Transportation Pay : $22.00...

Customer Service Associate (nomnom Downtown Spokane Full-Time)

  • Spokane, WA (23 miles from Post Falls, ID)
  • 2 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 2 days ago

Customer Service Associate (nomnom Downtown Spokane | Full-Time) Date: Jul 3, 2025 Location: Spokane (N Division), WA, US, 99202 Job Function: Retail Requisition Number: 5431 nomnom Customer...

Dispatcher/ Customer Service Rep

  • Spokane, WA (23 miles from Post Falls, ID)
  • 2 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 2 days ago

Who We Are: At Mainstream Electric, Heating, Cooling, and Plumbing, we keep on growing because we only hire the best, and our customers love us for it; our BBB A+ rating is no accident! We've been...

Customer Service Representative/Teller

  • Spokane, WA (23 miles from Post Falls, ID)
  • 3 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 3 days ago

About The Role Our growing financial institution is seeking a Customer Service Representative/Teller to be an integral part of our Spokane Valley Team team....

Telecommunications Customer Service Representative - HIRING ASAP

  • Spokane, WA (23 miles from Post Falls, ID)
  • 3 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 3 days ago

Waymaker Elite is currently looking for an entry-level individual with a customer service background for their full-time Customer Service Representative position....

Customer Service Representative

  • Spokane Valley, WA (11 miles from Post Falls, ID)
  • 3 days ago
  • Spokane Valley, WA (11 miles from Post Falls, ID)
  • 3 days ago

This office-based customer support role focused on gaining experience within a less complex environment (i.e., fewer SKUs, smaller customers, limited mill set) in taking orders in the selling tool...

Customer Service Advisor - Migrant Help

  • Spokane, WA (23 miles from Post Falls, ID)
  • 4 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 4 days ago

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK...

Customer Service Team Member

  • Spokane Valley, WA (11 miles from Post Falls, ID)
  • 4 days ago
  • Spokane Valley, WA (11 miles from Post Falls, ID)
  • 4 days ago

Waymaker Elite Inc. is a customer relations firm in the Spokane, WA area that specializes in innovative sales solutions that capitalize on quality customer service and direct communication. We...

Seasonal Customer Service Representative - Spokane

  • Spokane, WA (23 miles from Post Falls, ID)
  • 5 days ago
  • Spokane, WA (23 miles from Post Falls, ID)
  • 5 days ago

Seasonal Customer Service Representative - Spokane 3.8 3.8 out of 5 stars 828 West Main Avenue, Spokane, WA 99201 Job Description This job is a great fit for someone who is customer obsessed and loves...

Customer Service/Sales

  • Coeur d Alene, ID (14 miles from Post Falls, ID)
  • 5 days ago
  • Coeur d Alene, ID (14 miles from Post Falls, ID)
  • 5 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(07324) - 3904 E Mullan Ave

  • Post Falls, ID
  • 5 days ago
  • Post Falls, ID
  • 5 days ago

Company Description Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Pharmacy Customer Service Associate

  • Hayden, ID (17 miles from Post Falls, ID)
  • 6 days ago
  • Hayden, ID (17 miles from Post Falls, ID)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(07321) - 50 W. Neider Ave

  • Coeur d Alene, ID (14 miles from Post Falls, ID)
  • 7 days ago
  • Coeur d Alene, ID (14 miles from Post Falls, ID)
  • 7 days ago

Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...

Customer Service Rep(07317) - 9020 Hess St

  • Hayden, ID (17 miles from Post Falls, ID)
  • 7 days ago
  • Hayden, ID (17 miles from Post Falls, ID)
  • 7 days ago

Company Description Domino's in Hayden is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Customer Service Rep(07318) - 15640 W. Hwy 41

  • Rathdrum, ID (7 miles from Post Falls, ID)
  • 7 days ago
  • Rathdrum, ID (7 miles from Post Falls, ID)
  • 7 days ago

Company Description Domino's in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Demographic Data for Post Falls, ID

Moving to Post Falls, ID? Find some basic demographic data about Post Falls, ID below.


Local
National
49,040
1,392
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Post Falls, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Post Falls, ID offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Post Falls, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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