Customer Service Representative Jobs in Boise, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Kuna, ID (15 miles from Boise, ID)
- 20 days ago
- Kuna, ID (15 miles from Boise, ID)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Coming Soon! Customer Service - Boise, ID
- Meridian, ID (10 miles from Boise, ID)
- 1 hour ago
- Meridian, ID (10 miles from Boise, ID)
- 1 hour ago
Attached resume is required in order to move to interview. Starting pay for this position is $19.00 per hour($39,520 annual) up to $20.00 per hour ($41,600 annual). The Service Rep 4 is an entry...
center experience (preferred) + High school diploma or GED We look forward to hearing from you soon!...
Store Customer Service Specialist
- Star, ID (16 miles from Boise, ID)
- 10 hours ago
- Star, ID (16 miles from Boise, ID)
- 10 hours ago
at Sherwin-Williams in Star, Idaho, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and...
at Insight Global in Boise, Idaho, United States Job Description Job Description We are seeking a dedicated Customer Service Specialist to provide exceptional support for our ERP systems. The...
Bilingual Customer Service Specialist (Spanish)
- Meridian, ID (10 miles from Boise, ID)
- 1 day ago
- Meridian, ID (10 miles from Boise, ID)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist
- Star, ID (16 miles from Boise, ID)
- 1 day ago
- Star, ID (16 miles from Boise, ID)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Are you outgoing, self-motivated and committed to delivering unsurpassed customer service? Are you looking for an in-office, full-time career opportunity with a well-established, market-leading...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
at Travelers Insurance Company in Boise, Idaho, United States Job Description Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring...
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
at Cognizant in Boise, Idaho, United States Job Description PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote Workat Cognizant in Boise, Idaho, United States Job Description CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkPOSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Boise, ID
Highest Education Level
Customer Service Representatives in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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