Customer Service Representative Jobs in Pearl City, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 71 Jobs

Member Service Representative

  • YMCA of Honolulu
  • Kailua, HI (11 miles from Pearl City, HI)
  • 1 hour ago
  • Kailua, HI (11 miles from Pearl City, HI)
  • 1 hour ago

PAY RANGE: $18.25 - $21.00 Hourly HOURS: Sunday: 11am - 3:15pm Tuesday: 4:30pm - 9:15pm Wednesday/Thursday/Friday: 10am -2pm POSITION SUMMARY: Responsible for providing a wide scope of customer...

In Person

Customer Service Representative - Ala Moana

  • Nordstrom
  • Wahiawa, HI (9 miles from Pearl City, HI)
  • 1 hour ago
  • Wahiawa, HI (9 miles from Pearl City, HI)
  • 1 hour ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

In Person

Customer Care Representative (Remote - Hawaii)

  • National Jewish Health
  • Waipahu, HI (6 miles from Pearl City, HI)
  • 1 day ago
  • Waipahu, HI (6 miles from Pearl City, HI)
  • 1 day ago

National Jewish Health is seeking a remote Customer Care Representative to serve as the first point of contact for Health Initiative Programs. This role supports individuals interested in quitting...

Remote

Immediately Hiring Manager Trainee/ Customer Service

  • Honolulu, HI (8 miles from Pearl City, HI)
  • 2 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 2 days ago

Manager Trainee / Customer Service International company expanding in Honolulu, 25 sharp, hardworking individuals needed to assist customers. $ 3,095 salary/month. Opportunity to advance quickly....

In Person

Part-Time Customer Advocate

  • Safelite Fulfilment
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 2 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 2 days ago

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...

In Person Part Time

Customer Service Representative

  • Brigham Young University-Hawaii
  • Laie, HI (14 miles from Pearl City, HI)
  • 3 days ago
  • Laie, HI (14 miles from Pearl City, HI)
  • 3 days ago

Students may only have 5 open job applications at a time. Work Experience: Intermediate (Developing Skills) Work Experience Description: Ideal for students who have begun gaining relevant...

In Person

Patient Intake Coordinator - Weekly Pay - Apply Now!

  • TEKsystems
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 4 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 4 days ago

Overview We are hiring Patient Intake Coordinators to support a healthcare team by scheduling new patients and helping coordinate dialysis care. This role is patient-facing and requires strong...

In Person Full Time

Dog Bather Customer Service , Salon Assistant , Cashier , Dogs

  • Honolulu, HI (8 miles from Pearl City, HI)
  • 4 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 4 days ago

IMMEDIATE POSITION available WILL TRAIN MUST LOVE DOGS Please text us ... with interest. Hourly starts at $17-18 based on performance and ability to learn Once fully trained after about 6 months,...

In Person

Customer service

  • Honolulu, HI (8 miles from Pearl City, HI)
  • 5 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 5 days ago

The UPS Store Manoa is expanding our team! Join our locally owned team! The UPS Store Customer Service Associate position allows for enjoyable and interesting customer interaction. Typical duties...

In Person

Part-Time Customer Advocate

  • Safelite AutoGlass
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 5 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 5 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

In Person Part Time

GreenDrop Customer Service Attendant- Floater

  • Savers - US
  • Kapolei, HI (10 miles from Pearl City, HI)
  • 5 days ago
  • Kapolei, HI (10 miles from Pearl City, HI)
  • 5 days ago

GreenDrop Attendant-Floater Pay: $16.96 to $21.20 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By...

In Person

Customer Service Representative - Hawaii Kai

  • VCA Animal Hospitals
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 6 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 6 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top...

In Person

Automotive Service Adviser / Customer Service - $20 per hour to start

  • Honolulu, HI (8 miles from Pearl City, HI)
  • 7 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 7 days ago

Join Our Team as a Service Adviser! Are you passionate about cars and customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity...

In Person

Customer Service Rep (Hau'ula)

  • Domino's Pizza
  • Hauula, HI (10 miles from Pearl City, HI)
  • 8 days ago
  • Hauula, HI (10 miles from Pearl City, HI)
  • 8 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Associate Representative - Accredo - Hybrid (Honolulu, HI)

  • Cigna
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 11 days ago
  • Honolulu, HI (8 miles from Pearl City, HI)
  • 11 days ago

What You Should Have: High School Diploma / GED required 1 year of relevant call center experience preferred 1 year Previous medical insurance or pharmacy experience preferred General PC knowledge including...

Hybrid

Demographic Data for Pearl City, HI

Moving to Pearl City, HI? Find some basic demographic data about Pearl City, HI below.


Local
National
37,437
456
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Pearl City, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pearl City, HI offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pearl City, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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