Customer Service Representative Jobs in Hilo, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Instant Return Representative
- Mountain View, HI (15 miles from Hilo, HI)
- 1 day ago
- Mountain View, HI (15 miles from Hilo, HI)
- 1 day ago
The Dollar/Thrifty Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...
Customer Service Sales Representative
- Volcano, HI (13 miles from Hilo, HI)
- 1 day ago
- Volcano, HI (13 miles from Hilo, HI)
- 1 day ago
The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity (Kailua
- Volcano, HI (13 miles from Hilo, HI)
- 2 days ago
- Volcano, HI (13 miles from Hilo, HI)
- 2 days ago
$17.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Hakalau, HI (12 miles from Hilo, HI)
- 2 days ago
- Hakalau, HI (12 miles from Hilo, HI)
- 2 days ago
$17.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...
Customer Service Rep (HCSR) #KONA_INDEED A local utility company is seeking an experienced customer service professional to join their team and help answer incoming phone calls, assist customers...
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative to join our Hilo Branch....
Part Time Customer Service Exit Gate
- Volcano, HI (13 miles from Hilo, HI)
- 17 days ago
- Volcano, HI (13 miles from Hilo, HI)
- 17 days ago
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...
Part Time Customer Service Sales Associate
- Mountain View, HI (15 miles from Hilo, HI)
- 17 days ago
- Mountain View, HI (15 miles from Hilo, HI)
- 17 days ago
As a Dollar/Thrifty Part Time Customer Service Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process...
Part Time Customer Service Associate
- Ookala, HI (21 miles from Hilo, HI)
- 17 days ago
- Ookala, HI (21 miles from Hilo, HI)
- 17 days ago
As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
Part Time Customer Service Instant Return Representative
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 17 days ago
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 17 days ago
The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...
We are looking for Remote Customer Service Representatives to become part of our innovative team....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Minit Stop Customer Service Associate $16.50/hour plus $500 Training Bonus
- Laupahoehoe, HI (17 miles from Hilo, HI)
- 45+ days ago
- Laupahoehoe, HI (17 miles from Hilo, HI)
- 45+ days ago
Description Twitter Linkedin Facebook Google+Pinterestemail Join the Flock For over 40 years, Minit Stop has been a trusted name in Hawaii, serving local communities with fresh food, quality...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Demographic Data for Hilo, HI
Moving to Hilo, HI? Find some basic demographic data about Hilo, HI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hilo, HI
Highest Education Level
Customer Service Representatives in Hilo, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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