Customer Service Representative Jobs in Hilo, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mail Order Customer Service Operator (COOKIE-552) #HILO_INDEED Seeking a seasonal, full-time and part-time Mail Order Operators for a famous chocolate and cookie company to assist their customers...
Part Time Customer Service Exit Gate
- Ookala, HI (21 miles from Hilo, HI)
- 7 days ago
- Ookala, HI (21 miles from Hilo, HI)
- 7 days ago
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...
Part Time Customer Service Sales Associate
- Papaaloa, HI (14 miles from Hilo, HI)
- 11 days ago
- Papaaloa, HI (14 miles from Hilo, HI)
- 11 days ago
As a Dollar/Thrifty Part Time Customer Service Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process...
Part Time Customer Service Instant Return Representative
- Papaaloa, HI (14 miles from Hilo, HI)
- 11 days ago
- Papaaloa, HI (14 miles from Hilo, HI)
- 11 days ago
The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...
Customer Service Sales Associate
- Honomu, HI (15 miles from Hilo, HI)
- 12 days ago
- Honomu, HI (15 miles from Hilo, HI)
- 12 days ago
The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Part Time Customer Service Associate
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 15 days ago
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 15 days ago
As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 30+ days ago
- Hawaii National Park, HI (22 miles from Hilo, HI)
- 30+ days ago
As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day....
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative to join our Hilo Branch....
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Hilo, HI
Moving to Hilo, HI? Find some basic demographic data about Hilo, HI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hilo, HI
Highest Education Level
Customer Service Representatives in Hilo, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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