Client Services Representative

We are looking for a full-time Client Services Representative to assist a local non-profit organization.

• Greet and assist clients, visitors, community members, and on-site guests in aprofessional, welcoming, and respectful manner, and direct them to the appropriatestaff, program, or agency resource.
• Operates a multi-line phone system. Answer incoming calls in a professional, HIPAA compliant manner and route calls to the appropriate parties.
• Retrieve, process, and distribute telephone messages from the answering system in atimely and accurate manner.
• Operate standard business and office equipment, including computers, fax machines,scanners, copiers, and other assigned equipment.
• Assist with agency events, outreach activities, workshops, trainings, meetings, andcommunity gatherings, including preparation, setup, registration, participant support,cleanup, and other logistical needs.

• Working knowledge of standard office procedures, administrative processes, and frontoffice operations.
• Proficient use of office equipment including a PC, laptop, tablet, fax machine, scanner,copier, and related software applications.
• Ability to used web-based applications, word processing software, spreadsheets,email, and other office systems.
• Ability to type at least 45 words per minute.
• Two or more years of clerical, administrative, receptionist, customer service, orclient services experience.
• Ability to pass a background check and drug screen.