Customer Service Representative Jobs in Tucker, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 342 Jobs

Customer Service Representative-10:00 AM - 6:30 PM

  • Atlanta, GA (12 miles from Tucker, GA)
  • 3 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 3 hours ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

$20-$21 Onsite Call Center Travel Rewards Rep (Evening Shift Availability)

  • Alpharetta, GA (19 miles from Tucker, GA)
  • 8 hours ago
  • Alpharetta, GA (19 miles from Tucker, GA)
  • 8 hours ago

Reminders: Must have 1-year of year of Call Center experience (Inbound and or Outbound calls) Must live within 25 miles of Alpharetta, GA 30005 Schedules will be selected once all onboarding is completed...

Customer Service Representative

  • Atlanta, GA (12 miles from Tucker, GA)
  • 8 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 8 hours ago

Customer Service Representative Position Summary: Responsible for receiving work requests from our customers, the data entry of these work requests and distribution of requests to FMS staff....

Customer Service Representative- Time Limited

  • Atlanta, GA (12 miles from Tucker, GA)
  • 8 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 8 hours ago

Customer Service Representative Time Limited Fayette County Health Department District 4 Public Health 245 Booker Ave, Suite A Fayetteville, GA 30215 Hourly Position, 40 hours per week Position is grant...

Pipeline RXO - Customer Service

  • Tucker, GA
  • 9 hours ago
  • Tucker, GA
  • 9 hours ago

As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....

Representative II, Customer Service Ops

  • Atlanta, GA (12 miles from Tucker, GA)
  • 9 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 9 hours ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Remote Customer Support Specialist

  • Atlanta, GA (12 miles from Tucker, GA)
  • 11 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 11 hours ago

Remote Customer Support Specialist YNB Consultant Atlanta, GA, us 4 days ago Quick Job type Full-time Remote Quick Job description Job Description This is a remote position. Work from Anywhere and...

Remote Work

Customer Service Representative

  • Lawrenceville, GA (14 miles from Tucker, GA)
  • 13 hours ago
  • Lawrenceville, GA (14 miles from Tucker, GA)
  • 13 hours ago

Company DescriptionFor nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with...

National Air Logistics Aerospace Customer Care Specialist ZA-AZ

  • East Point, GA (19 miles from Tucker, GA)
  • 14 hours ago
  • East Point, GA (19 miles from Tucker, GA)
  • 14 hours ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Full Time - Customer Service Associate - Tool Rental - Closing

  • Lilburn, GA (5 miles from Tucker, GA)
  • 15 hours ago
  • Lilburn, GA (5 miles from Tucker, GA)
  • 15 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Customer Service Specialist- Consumer Protection Division

  • Atlanta, GA (12 miles from Tucker, GA)
  • 17 hours ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 17 hours ago

Office of the Attorney General Department of Law Consumer Protection Division - Customer Service Specialist To move forward in the recruiting process ALL applicants are required to: Attach a...

Retail Customer Service Associate

  • Duluth, GA (9 miles from Tucker, GA)
  • 17 hours ago
  • Duluth, GA (9 miles from Tucker, GA)
  • 17 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Sr Customer Care Specialist

  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...

CampusGuard Customer Advocate

  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative - Phones (Remote)(Evergreen)

  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago
  • Atlanta, GA (12 miles from Tucker, GA)
  • 1 day ago

The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer...

Remote Work

Demographic Data for Tucker, GA

Moving to Tucker, GA? Find some basic demographic data about Tucker, GA below.


Local
National
41,654
1,746
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tucker, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tucker, GA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tucker, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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