Call Center Representative Jobs in Tucker, GA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 38 Jobs

Call Center Representative Marietta, GA

Marietta, GA (20 miles from Tucker, GA)
2 hours ago

Marietta, GA (20 miles from Tucker, GA)
2 hours ago

About the Role The Call Center Representative/Dispatcher reports to the Meter Services Supervisor at Bermex....

Consumer Services Specialist (Call Center- REMOTE)

Atlanta, GA (12 miles from Tucker, GA)
2 hours ago

Atlanta, GA (12 miles from Tucker, GA)
2 hours ago

We are** **currently** **hiring for our next call center class starting 8/18/2025***** The **Consumer Services Specialist** is responsible for delivering the Unparalleled Customer Experience and...

Remote Work

Customer Contact Center Representative - Remote, Eastern/Central

Atlanta, GA (12 miles from Tucker, GA)
2 hours ago

Atlanta, GA (12 miles from Tucker, GA)
2 hours ago

Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...

Remote Work

ULINE- Call Center Representative

Peachtree Corners, GA (5 miles from Tucker, GA)
2 days ago

Peachtree Corners, GA (5 miles from Tucker, GA)
2 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

Seasonal Contact Center Agent

Atlanta, GA (12 miles from Tucker, GA)
3 days ago

Atlanta, GA (12 miles from Tucker, GA)
3 days ago

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...

Treasury Management Client Support Specialist II

Atlanta, GA (12 miles from Tucker, GA)
3 days ago

Atlanta, GA (12 miles from Tucker, GA)
3 days ago

Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...

Outbound Call Center Representative- GA

Norcross, GA (5 miles from Tucker, GA)
6 days ago

Norcross, GA (5 miles from Tucker, GA)
6 days ago

The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data....

Remote Work

Client Support Specialist

Alpharetta, GA (19 miles from Tucker, GA)
11 days ago

Alpharetta, GA (19 miles from Tucker, GA)
11 days ago

A client of Insight Global is looking for a Client Support Specialist to join their team in Alpharetta, GA. What you can expect on a typical day: Client Support. You will help our clients manage...

Temp To Hire - Call Center Rep.

Alpharetta, GA (19 miles from Tucker, GA)
12 days ago

Alpharetta, GA (19 miles from Tucker, GA)
12 days ago

MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....

Client Relations Specialist

Atlanta, GA (12 miles from Tucker, GA)
13 days ago

Atlanta, GA (12 miles from Tucker, GA)
13 days ago

Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope...

Contact Center Representative - Remote

Atlanta, GA (12 miles from Tucker, GA)
17 days ago

Atlanta, GA (12 miles from Tucker, GA)
17 days ago

Contact Center Representative - Remote Job Employer Name:SpiderID: 13824610 Location: Atlanta, GeorgiaDate Posted: 8/27/2024 Wage: NegotiableCategory: Customer Service/Technical Support Job Code:...

Remote Work

Client Support Specialist II

Sandy Springs, GA (11 miles from Tucker, GA)
17 days ago

Sandy Springs, GA (11 miles from Tucker, GA)
17 days ago

Overview Job Purpose ICE Data Services is looking for a dynamic Client Support Specialist II to join our team. The position is an integral part of our front-line support team focused on real-time...

Call Center Rep

Buford, GA (20 miles from Tucker, GA)
23 days ago

Buford, GA (20 miles from Tucker, GA)
23 days ago

center experience preferred Strong verbal and written communication skills Ability to handle high call volume and multitask effectively Comfortable working with computer systems and CRM software Positive...

Call Center Representative (Spanish Bilingual)

Stone Mountain, GA (4 miles from Tucker, GA)
23 days ago

Stone Mountain, GA (4 miles from Tucker, GA)
23 days ago

The Call Center Representative answers general Stone Mountain Park inquiries, makes reservations for Campground and Hotels, communicates information via telephone and email and assists with other Guest...

Call Center Representative - 2nd shift

Duluth, GA (9 miles from Tucker, GA)
25 days ago

Duluth, GA (9 miles from Tucker, GA)
25 days ago

We are seeking a motivated and customer-focused individual to join our team as an Entry-Level Travel Consultant in the Contact Center. In this role, you will handle inbound inquiries, offering...

View all 38 jobs

Demographic Data for Tucker, GA

Moving to Tucker, GA? Find some basic demographic data about Tucker, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Tucker, GA

Local

National

Total Population

41,654

Number of Businesses

1,746

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Tucker, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Tucker, GA offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Tucker, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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