Customer Service Representative Jobs in Norcross, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative (Full-Time) - Camp Creek Pkwy-Atlanta
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
Member Service Representative (Full-Time) - Camp Creek Pkwy-Atlanta 3.8 3.8 out of 5 stars 3620 Camp Creek Parkway, Atlanta, GA 30331 Overview To provide members and prospective members the full...
Customer Service State Farm $20 an hour + bonus!
- Roswell, GA (13 miles from Norcross, GA)
- moments ago
- Roswell, GA (13 miles from Norcross, GA)
- moments ago
Applicant will be working in a fast-paced State Farm Agency. We are looking for someone who can handle a multitude of different jobs. This is a great opportunity for a highly motivated,...
Customer Service Representative - IT Help Desk
- Alpharetta, GA (14 miles from Norcross, GA)
- moments ago
- Alpharetta, GA (14 miles from Norcross, GA)
- moments ago
A large financial services company seeks a candidate with strong IT Service Desk expertise to support their operations. Rate/Salary: $20/h - $21/h Location: Alpharetta, GA Contract: 12 months...
Japanese Customer Service Senior Representative Remote
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
. + 1+ years of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in Microsoft Office Suite; high level capacity to...
Remote WorkLead Director, Meritain Customer Service
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
- Atlanta, GA (16 miles from Norcross, GA)
- moments ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
Customer Service Representative III
- Duluth, GA (4 miles from Norcross, GA)
- 1 hour ago
- Duluth, GA (4 miles from Norcross, GA)
- 1 hour ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful...
- Stone Mountain, GA (10 miles from Norcross, GA)
- 1 hour ago
- Stone Mountain, GA (10 miles from Norcross, GA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Buford
- Buford, GA (16 miles from Norcross, GA)
- 3 hours ago
- Buford, GA (16 miles from Norcross, GA)
- 3 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (4 miles from Norcross, GA)
- 3 hours ago
- Duluth, GA (4 miles from Norcross, GA)
- 3 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Kennesaw, GA (23 miles from Norcross, GA)
- 3 hours ago
- Kennesaw, GA (23 miles from Norcross, GA)
- 3 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Aerospace Customer...
Sales & Customer Service Associate
- Roswell, GA (13 miles from Norcross, GA)
- 14 hours ago
- Roswell, GA (13 miles from Norcross, GA)
- 14 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Decatur, GA (12 miles from Norcross, GA)
- 22 hours ago
- Decatur, GA (12 miles from Norcross, GA)
- 22 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
- College Park, GA (24 miles from Norcross, GA)
- 1 day ago
- College Park, GA (24 miles from Norcross, GA)
- 1 day ago
Marshalls Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Compensation range: $15.45 to $17.00 ABOUT THE ROLE: The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a...
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
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Salary for Customer Service Representative Jobs in Norcross, GA
Highest Education Level
Customer Service Representatives in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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