Customer Service Representative Jobs in Norcross, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Norcross, GA
- 6 days ago
- Norcross, GA
- 6 days ago
Your Opportunity: Customer Service Representative TitleMax Norcross, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Resolution Specialist
- Airbus Americas
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 11 hours ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
In Person- West Shore Home Recruiting
- Atlanta, GA (16 miles from Norcross, GA)
- 12 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 12 hours ago
Position: Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company...
In Person- UTi/DSV
- Atlanta, GA (16 miles from Norcross, GA)
- 14 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 14 hours ago
Participate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In Person- Chick-fil-A
- East Point, GA (24 miles from Norcross, GA)
- 1 day ago
- East Point, GA (24 miles from Norcross, GA)
- 1 day ago
Customer Service Team Member Overview At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking...
In PersonCustomer Service Representative I
- Cognizant Technology Solutions
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills: Strong verbal and written communication skills and the...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
In PersonCustomer Care Representative I
- Elevance Health
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Anticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonCustomer Service Representative II
- City of Atlanta, GA
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Job Title Customer Service Representative, Sr....
In PersonStorage Customer Service Representative
- U-Haul
- Clarkston, GA (9 miles from Norcross, GA)
- 1 day ago
- Clarkston, GA (9 miles from Norcross, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative (Remote)
- Duluth, GA (4 miles from Norcross, GA)
- 1 day ago
- Duluth, GA (4 miles from Norcross, GA)
- 1 day ago
Kforce has a client in Duluth, GA that is seeking a Customer Service Representative. While this is a remote role, candidates must be local to Duluth, GA....
Remote- GoodVets
- Dunwoody, GA (7 miles from Norcross, GA)
- 1 day ago
- Dunwoody, GA (7 miles from Norcross, GA)
- 1 day ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonU-Box Customer Care Representative (CDL)
- U-Haul
- Conyers, GA (18 miles from Norcross, GA)
- 1 day ago
- Conyers, GA (18 miles from Norcross, GA)
- 1 day ago
Location: 1150 Dogwood Dr SE, Conyers, Georgia 30012 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
In PersonCustomer Service Representative
- RaceTrac Petroleum
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 2 days ago
RaceTrac Company Overview Job Description: The Senior Customer Service Representative handles daily interaction with internal and external customers, assistance with consumer inquiries and disputes,...
In PersonDemographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Norcross, GA
Highest Education Level
Customer Service Representatives in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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