Customer Service Representative Jobs in Kennesaw, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (23 miles from Kennesaw, GA)
- 8 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 8 hours ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Aerospace Customer...
Sales & Customer Service Associate
- Roswell, GA (12 miles from Kennesaw, GA)
- 11 hours ago
- Roswell, GA (12 miles from Kennesaw, GA)
- 11 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Atlanta, GA (23 miles from Kennesaw, GA)
- 21 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 21 hours ago
Compensation range: $15.45 to $17.00 ABOUT THE ROLE: The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a...
Bilingual Part-Time Customer Support Representative (Friday - Su
- Marietta, GA (6 miles from Kennesaw, GA)
- 21 hours ago
- Marietta, GA (6 miles from Kennesaw, GA)
- 21 hours ago
Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of...
Customer Service Senior Representative Remote
- Atlanta, GA (23 miles from Kennesaw, GA)
- 21 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 21 hours ago
Call center experience preferred....
Remote Work- Dallas, GA (15 miles from Kennesaw, GA)
- 23 hours ago
- Dallas, GA (15 miles from Kennesaw, GA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (6 miles from Kennesaw, GA)
- 1 day ago
- Marietta, GA (6 miles from Kennesaw, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Retail Customer Service Team Member
- Canton, GA (16 miles from Kennesaw, GA)
- 1 day ago
- Canton, GA (16 miles from Kennesaw, GA)
- 1 day ago
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Job Title: Client Services Associate Location: Remote - USA Reports to: Key Account Manager Department Name: Account Management Job Types: Full Time, Non-Exempt Overview We are seeking a dedicated...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
The Customer Service Representative I position work cross functionally across Sales, Operations and Asset Management, while applying excellent customer communication skills....
Remote WorkNational Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new National Aerospace Customer Care...
Customer Service Representative (Dispute Resolution) Intermediate
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want...
Customer Service Representative
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous...
- Woodstock, GA (10 miles from Kennesaw, GA)
- 1 day ago
- Woodstock, GA (10 miles from Kennesaw, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Demographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kennesaw, GA
Highest Education Level
Customer Service Representatives in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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