Customer Service Representative Jobs in Kennesaw, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Norcross, GA (23 miles from Kennesaw, GA)
- 6 days ago
- Norcross, GA (23 miles from Kennesaw, GA)
- 6 days ago
Your Opportunity: Customer Service Representative TitleMax Norcross, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonPharmacy Customer Service Assoc. Cert
- Walgreens
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 2 hours ago
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 2 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In Person- MassMutual Financial Group
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemoteCustomer Service Representative (Hybrid)
- Informa
- Milton, GA (18 miles from Kennesaw, GA)
- 4 hours ago
- Milton, GA (18 miles from Kennesaw, GA)
- 4 hours ago
Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...
Hybrid- LHH
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 4 hours ago
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 4 hours ago
Customer Service Associate (Bilingual Spanish Required) Location: Peachtree Corners, GA (Onsite) Schedule: Monday - Friday | Full-Time Employment Type: Direct Hire Compensation: $50K - $60K plus...
In PersonCustomer Resolution Specialist
- Airbus Americas
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
In Person- West Shore Home Recruiting
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 16 hours ago
Position: Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company...
In Person- UTi/DSV
- Lithia Springs, GA (19 miles from Kennesaw, GA)
- 18 hours ago
- Lithia Springs, GA (19 miles from Kennesaw, GA)
- 18 hours ago
Participate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In PersonCustomer Service Representative I
- Cognizant Technology Solutions
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills: Strong verbal and written communication skills and the...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Care Representative I
- Elevance Health
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Anticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonCustomer Service Representative II
- City of Atlanta, GA
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 1 day ago
Job Title Customer Service Representative, Sr....
In Person- Trulite
- Lithia Springs, GA (19 miles from Kennesaw, GA)
- 1 day ago
- Lithia Springs, GA (19 miles from Kennesaw, GA)
- 1 day ago
**This role is not open for submissions from outside staffing agencies** CSR I What Brought You Here Pay Range $18-$22/Hour Day Shift Hours- 8 AM 5 PM OT as needed Benefits starting DAY ONE! Who...
In Person- GoodVets
- Dunwoody, GA (16 miles from Kennesaw, GA)
- 1 day ago
- Dunwoody, GA (16 miles from Kennesaw, GA)
- 1 day ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonCustomer Service Representative
- RaceTrac Petroleum
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 2 days ago
RaceTrac Company Overview Job Description: The Senior Customer Service Representative handles daily interaction with internal and external customers, assistance with consumer inquiries and disputes,...
In PersonDemographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kennesaw, GA
Highest Education Level
Customer Service Representatives in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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