Customer Service Representative Jobs in Kennesaw, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- MillerKnoll
- Atlanta, GA (23 miles from Kennesaw, GA)
- moments ago
- MillerKnoll
- Atlanta, GA (23 miles from Kennesaw, GA)
- moments ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...
Customer Service Rep. Specialist Sr. - Outbound Calling
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 4 hours ago
As a Customer Service Representative Specialist Sr. within PNC's Treasury Management Operations, Vendor Enrollment Group, you will work remotely and be based in Atlanta, Georgia area....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Kennesaw, GA
- 5 hours ago
- Kennesaw, GA
- 5 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative I
- Atlanta, GA (23 miles from Kennesaw, GA)
- 5 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 5 hours ago
CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...
- Roswell, GA (12 miles from Kennesaw, GA)
- 5 hours ago
- Roswell, GA (12 miles from Kennesaw, GA)
- 5 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Customer Service Specialist 1 AIM
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 5 hours ago
- Alpharetta, GA (18 miles from Kennesaw, GA)
- 5 hours ago
Aon Is Looking For A Customer Service Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our...
Pharmacy Customer Service Associate
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 5 hours ago
- Johns Creek, GA (22 miles from Kennesaw, GA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
Proficiency in reading & writing Respond professionally and effectively in challenging, high stakes and sensitive situations, exhibiting professionalism, empathy, and compassion. This includes...
Histotech Lab Customer Service Representative
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
Our Histology / Pathology Laboratory Customer Service Representative is responsible for registering patient specimens for in house or referral testing, retrieving appropriate billing information from...
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
6a-2:30p/ Full Time/ 40 Hours The primary responsibilities of the Laboratory Customer Service Representative are to register patient specimens for in house or referral testing, retrieve appropriate...
Customer Service Patient Liability Rep I
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 6 hours ago
Knowledge of current Bad Debt collections practices as well as the Fair Debt Collection Practices Act....
Remote WorkCustomer Service Representative
- Atlanta, GA (23 miles from Kennesaw, GA)
- 10 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 10 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Atlanta, GA (23 miles from Kennesaw, GA)
- 15 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 15 hours ago
Customer Service Representative Summary of Job Description: The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume...
Customer Service Representative (Hybrid)
- Milton, GA (18 miles from Kennesaw, GA)
- 15 hours ago
- Milton, GA (18 miles from Kennesaw, GA)
- 15 hours ago
Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...
DCS - Department of Customer Service/ATL311 Quality Assurance & Training Specialist
- Atlanta, GA (23 miles from Kennesaw, GA)
- 15 hours ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 15 hours ago
Service Representatives, Call Center Management, Supervisors)....
Demographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kennesaw, GA
Highest Education Level
Customer Service Representatives in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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