Call Center Representative Jobs in Kennesaw, GA

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 30 Jobs

ULINE- Call Center Representative

Peachtree Corners, GA (23 miles from Kennesaw, GA)
2 days ago

Peachtree Corners, GA (23 miles from Kennesaw, GA)
2 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer...

Seasonal Contact Center Agent

Atlanta, GA (23 miles from Kennesaw, GA)
2 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
2 days ago

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...

Treasury Management Client Support Specialist II

Atlanta, GA (23 miles from Kennesaw, GA)
3 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
3 days ago

Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...

Outbound Call Center Representative- GA

Norcross, GA (23 miles from Kennesaw, GA)
5 days ago

Norcross, GA (23 miles from Kennesaw, GA)
5 days ago

The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data....

Remote Work

Client Support Specialist

Alpharetta, GA (18 miles from Kennesaw, GA)
10 days ago

Alpharetta, GA (18 miles from Kennesaw, GA)
10 days ago

A client of Insight Global is looking for a Client Support Specialist to join their team in Alpharetta, GA. What you can expect on a typical day: Client Support. You will help our clients manage...

Temp To Hire - Call Center Rep.

Alpharetta, GA (18 miles from Kennesaw, GA)
11 days ago

Alpharetta, GA (18 miles from Kennesaw, GA)
11 days ago

MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....

Client Relations Specialist

Atlanta, GA (23 miles from Kennesaw, GA)
13 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
13 days ago

Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope...

Contact Center Representative - Remote

Atlanta, GA (23 miles from Kennesaw, GA)
17 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
17 days ago

Contact Center Representative - Remote Job Employer Name:SpiderID: 13824610 Location: Atlanta, GeorgiaDate Posted: 8/27/2024 Wage: NegotiableCategory: Customer Service/Technical Support Job Code:...

Remote Work

Client Support Specialist II

Sandy Springs, GA (13 miles from Kennesaw, GA)
17 days ago

Sandy Springs, GA (13 miles from Kennesaw, GA)
17 days ago

Overview Job Purpose ICE Data Services is looking for a dynamic Client Support Specialist II to join our team. The position is an integral part of our front-line support team focused on real-time...

Call Center Agent (Bilingual - English and Spanish Preferred)

Canton, GA (16 miles from Kennesaw, GA)
19 days ago

Canton, GA (16 miles from Kennesaw, GA)
19 days ago

JOB TITLE: Call Center Agent DEPARTMENT: Public Sector REPORTS TO: Director of Operations/Call Center Supervisor SUPERVISORY RESPONSIBILITIES: None JOB LOCATION: Canton, GA TRAVEL: None SUMMARY OF...

Freeway Services Dispatch/Operator Call Center 1st & 2nd rotating shifts

White, GA (16 miles from Kennesaw, GA)
21 days ago

White, GA (16 miles from Kennesaw, GA)
21 days ago

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or...

Pharmacy Tech Support / Call Center Representative Exp Required - (Remote)

Atlanta, GA (23 miles from Kennesaw, GA)
26 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
26 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Onsite Call Center Rep - Starting Monday, 7/21/2025 (Peachtree Corners)

Atlanta, GA (23 miles from Kennesaw, GA)
27 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
27 days ago

Overview Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview...

Delivery Client Support Specialist

Atlanta, GA (23 miles from Kennesaw, GA)
28 days ago

Atlanta, GA (23 miles from Kennesaw, GA)
28 days ago

Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Feeds Delivery Specialist to join a fast-paced Global Delivery Team. The specialist is an integral part of ICE...

Delivery Client Support Specialist

Sandy Springs, GA (13 miles from Kennesaw, GA)
30+ days ago

Sandy Springs, GA (13 miles from Kennesaw, GA)
30+ days ago

Overview Job Purpose ICE Data Services is seeking an exceptional and highly motivated Feeds Delivery Specialist to join a fast-paced Global Delivery Team. The specialist is an integral part of ICE...

View all 30 jobs

Demographic Data for Kennesaw, GA

Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Kennesaw, GA

Local

National

Total Population

98,324

Number of Businesses

3,186

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Kennesaw, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Kennesaw, GA offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Kennesaw, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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