Customer Service Representative Jobs in Duluth, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful...
- Stone Mountain, GA (14 miles from Duluth, GA)
- 1 hour ago
- Stone Mountain, GA (14 miles from Duluth, GA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Buford
- Buford, GA (11 miles from Duluth, GA)
- 2 hours ago
- Buford, GA (11 miles from Duluth, GA)
- 2 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA
- 2 hours ago
- Duluth, GA
- 2 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Norcross, GA (4 miles from Duluth, GA)
- 3 hours ago
- Norcross, GA (4 miles from Duluth, GA)
- 3 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA (21 miles from Duluth, GA)
- 10 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 10 hours ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new Air Logistics Aerospace Customer...
Sales & Customer Service Associate
- Roswell, GA (13 miles from Duluth, GA)
- 13 hours ago
- Roswell, GA (13 miles from Duluth, GA)
- 13 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Decatur, GA (17 miles from Duluth, GA)
- 21 hours ago
- Decatur, GA (17 miles from Duluth, GA)
- 21 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
- Atlanta, GA (21 miles from Duluth, GA)
- 23 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 23 hours ago
Compensation range: $15.45 to $17.00 ABOUT THE ROLE: The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a...
Bilingual Part-Time Customer Support Representative (Friday - Su
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of...
Customer Service Senior Representative Remote
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
Call center experience preferred....
Remote WorkThe Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
- Marietta, GA (22 miles from Duluth, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
Job Title: Client Services Associate Location: Remote - USA Reports to: Key Account Manager Department Name: Account Management Job Types: Full Time, Non-Exempt Overview We are seeking a dedicated...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
The Customer Service Representative I position work cross functionally across Sales, Operations and Asset Management, while applying excellent customer communication skills....
Remote WorkDemographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Duluth, GA
Highest Education Level
Customer Service Representatives in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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