Customer Service Representative Jobs in Cumming, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 4 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 4 hours ago
We are currently hiring for Temp to Hire Customer Service Representatives at our client in Duluth! Position is Remote, but must be a Local candidate to pickup equipment onsite....
Customer Service State Farm $20 an hour + bonus!
- Roswell, GA (19 miles from Cumming, GA)
- 10 hours ago
- Roswell, GA (19 miles from Cumming, GA)
- 10 hours ago
Applicant will be working in a fast-paced State Farm Agency. We are looking for someone who can handle a multitude of different jobs. This is a great opportunity for a highly motivated,...
Customer Service Representative - IT Help Desk
- Alpharetta, GA (12 miles from Cumming, GA)
- 10 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 10 hours ago
A large financial services company seeks a candidate with strong IT Service Desk expertise to support their operations. Rate/Salary: $20/h - $21/h Location: Alpharetta, GA Contract: 12 months...
Customer Service Representative III
- Duluth, GA (20 miles from Cumming, GA)
- 11 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 11 hours ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful...
Member Service Representative (Full-Time) - Buford
- Buford, GA (15 miles from Cumming, GA)
- 13 hours ago
- Buford, GA (15 miles from Cumming, GA)
- 13 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (20 miles from Cumming, GA)
- 13 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 13 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Norcross, GA (24 miles from Cumming, GA)
- 13 hours ago
- Norcross, GA (24 miles from Cumming, GA)
- 13 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Sales & Customer Service Associate
- Roswell, GA (19 miles from Cumming, GA)
- 23 hours ago
- Roswell, GA (19 miles from Cumming, GA)
- 23 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
Customer Service Representative II
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
- Duluth, GA (20 miles from Cumming, GA)
- 1 day ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
Retail Customer Service Team Member
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Medical Customer Service Specialist
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Remote Customer Service Representative
- Milton, GA (12 miles from Cumming, GA)
- 2 days ago
- Milton, GA (12 miles from Cumming, GA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 2 days ago
Pay Grade: F Job Summary: Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program. Processes information, updates client profiles, assists...
Customer Service Representative
- Norcross, GA (24 miles from Cumming, GA)
- 3 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cumming, GA
Highest Education Level
Customer Service Representatives in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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