Customer Service Representative Jobs in Cumming, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Norcross, GA (24 miles from Cumming, GA)
- 5 hours ago
- Norcross, GA (24 miles from Cumming, GA)
- 5 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Retail Loss Prevention Customer Service Associate II
- Alpharetta, GA (12 miles from Cumming, GA)
- 19 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 19 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Gainesville, GA (20 miles from Cumming, GA)
- 22 hours ago
- Gainesville, GA (20 miles from Cumming, GA)
- 22 hours ago
Our client, a leading provider in the supply industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Braselton, GA (24 miles from Cumming, GA)
- 23 hours ago
- Braselton, GA (24 miles from Cumming, GA)
- 23 hours ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Rep(04125) - 12195 Hwy 92
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.As a Customer Service Rep, you...
Customer Service Representative
- Jasper, GA (19 miles from Cumming, GA)
- 1 day ago
- Jasper, GA (19 miles from Cumming, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(04132) - 2265 Towne Lake Pkwy
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Customer Service Rep(08898) - 1451 Riverstone Pkwy.
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
Right now, your locally owned Domino's is looking for customer service representatives to staff stores in Holly Springs and North Canton....
ULINE- Customer Service Representative
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
- Peachtree Corners, GA (24 miles from Cumming, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Representative (Bilingual)
- Sugar Hill, GA (13 miles from Cumming, GA)
- 2 days ago
- Sugar Hill, GA (13 miles from Cumming, GA)
- 2 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Roswell, GA (19 miles from Cumming, GA)
- 2 days ago
- Roswell, GA (19 miles from Cumming, GA)
- 2 days ago
Rental Relocation Inc Customer Service Representative Sign in to apply Roswell, GA Sign in to apply About Us Rental Relocation is a trusted name in corporate housing with over 35 years of experience...
Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
Your Opportunity: Taylor Print & Visual Impressions, a division of Taylor Corporation, is looking for an experienced Customer Service Representative to join their team in Duluth, GA!...
Customer Service Associate Job
- Flowery Branch, GA (16 miles from Cumming, GA)
- 2 days ago
- Flowery Branch, GA (16 miles from Cumming, GA)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 4040...
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cumming, GA
Highest Education Level
Customer Service Representatives in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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