Customer Service Representative Jobs in Cumming, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Roswell, GA (19 miles from Cumming, GA)
- 9 hours ago
- Roswell, GA (19 miles from Cumming, GA)
- 9 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Customer Service Specialist 1 AIM
- Alpharetta, GA (12 miles from Cumming, GA)
- 9 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 9 hours ago
Aon Is Looking For A Customer Service Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our...
Pharmacy Customer Service Associate
- Johns Creek, GA (13 miles from Cumming, GA)
- 9 hours ago
- Johns Creek, GA (13 miles from Cumming, GA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Payroll Customer Support Specialist - US
- Duluth, GA (20 miles from Cumming, GA)
- 9 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 9 hours ago
Payroll Customer Support Specialist Duluth, GA 3+ Month Contract Pay: 25/hr, W 2 ONSITE Shift: 8am-5pm M-F OT available *Only if approved by manager before hand* Interviews Required Top...
Customer Service - Amazon Hiring Now!
- Duluth, GA (20 miles from Cumming, GA)
- 9 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 9 hours ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
- Sugar Hill, GA (13 miles from Cumming, GA)
- 17 hours ago
- Sugar Hill, GA (13 miles from Cumming, GA)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Braselton, GA (24 miles from Cumming, GA)
- 19 hours ago
- Braselton, GA (24 miles from Cumming, GA)
- 19 hours ago
Job Segment: Call Center Representative, Customer Service Representative, Call Center, Customer Service...
Customer Service Representative (Hybrid)
- Milton, GA (12 miles from Cumming, GA)
- 19 hours ago
- Milton, GA (12 miles from Cumming, GA)
- 19 hours ago
Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...
- Flowery Branch, GA (16 miles from Cumming, GA)
- 1 day ago
- Flowery Branch, GA (16 miles from Cumming, GA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Sales & Customer Service Associate
- Roswell, GA (19 miles from Cumming, GA)
- 1 day ago
- Roswell, GA (19 miles from Cumming, GA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Roswell West - 885 Woodstock Rd. Roswell, GA 30075 Do you have a passion for helping others? At the Massage Envy Roswell West franchise, we...
Customer Service Representative - Hybrid Work Environment
- Gainesville, GA (20 miles from Cumming, GA)
- 1 day ago
- Gainesville, GA (20 miles from Cumming, GA)
- 1 day ago
Please note that this role is eligible to work a hybrid schedule once training is completed (approx. 6 months) - 3 days in office, 2 days remote. The Customer Service Coordinator is a member of a...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Service Partners Customer Service Rep
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
Your Responsibilities In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team...
Customer Service Rep(04191) - 2230 Holly Springs Pkwy
- Canton, GA (19 miles from Cumming, GA)
- 4 days ago
- Canton, GA (19 miles from Cumming, GA)
- 4 days ago
Right now, your Canton Domino's is looking for customer service representatives to staff stores in Holly Springs and North Canton....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cumming, GA
Highest Education Level
Customer Service Representatives in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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