Customer Service Representative Jobs in Conyers, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 247 Jobs

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Decatur, GA (16 miles from Conyers, GA)
  • 3 hours ago
  • Decatur, GA (16 miles from Conyers, GA)
  • 3 hours ago

Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store. Responsibilities Provide...

Customer Care Representative

  • Atlanta, GA (21 miles from Conyers, GA)
  • 4 hours ago
  • Atlanta, GA (21 miles from Conyers, GA)
  • 4 hours ago

The representative will assist families in finding child/elder care resources and/or assist customers with their employer-based tuition assistance program....

Customer Service/ Lot Attendant

  • Morrow, GA (20 miles from Conyers, GA)
  • 4 hours ago
  • Morrow, GA (20 miles from Conyers, GA)
  • 4 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Forest Park, GA (21 miles from Conyers, GA)
  • 4 hours ago
  • Forest Park, GA (21 miles from Conyers, GA)
  • 4 hours ago

Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...

Customer Service Associate - Temporary

  • Chamblee, GA (19 miles from Conyers, GA)
  • 17 hours ago
  • Chamblee, GA (19 miles from Conyers, GA)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service, Point Callers, Collections And Insurance Verifier

  • Atlanta, GA (21 miles from Conyers, GA)
  • 18 hours ago
  • Atlanta, GA (21 miles from Conyers, GA)
  • 18 hours ago

We are looking for highly motivated customer service, point callers, collections and insurance verifier. Start a full time position with a winning team. This is a full time position, those who...

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (8 miles from Conyers, GA)
  • 18 hours ago
  • Stonecrest, GA (8 miles from Conyers, GA)
  • 18 hours ago

The Customer Service Representative is the face of the dealership for service customers....

Client Service Representative--0283

  • Duluth, GA (20 miles from Conyers, GA)
  • 22 hours ago
  • Duluth, GA (20 miles from Conyers, GA)
  • 22 hours ago

.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...

Medical Screener - Reception Technician (Customer Service)

  • Lawrenceville, GA (16 miles from Conyers, GA)
  • 22 hours ago
  • Lawrenceville, GA (16 miles from Conyers, GA)
  • 22 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Representative, Customer Service - New Patient Care

  • Atlanta, GA (21 miles from Conyers, GA)
  • 1 day ago
  • Atlanta, GA (21 miles from Conyers, GA)
  • 1 day ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Lead Customer Service Client Rep

  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago
  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago

As a Lead Client Representative, the individual works under minimal supervision and takes accountability for decisions made and subsequent outcomes when handling a range of complex service...

Customer Service Representative

  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago
  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago

The Customer Services Representative serves as a key customer contact for orders and order fulfilment. Assists customers with questions, placing orders as well as persuading re-orders....

Customer Service Rep (04143)

  • Stockbridge, GA (15 miles from Conyers, GA)
  • 1 day ago
  • Stockbridge, GA (15 miles from Conyers, GA)
  • 1 day ago

Job Description Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

Retail Customer Service Associate

  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago
  • Duluth, GA (20 miles from Conyers, GA)
  • 1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service

  • Atlanta, GA (21 miles from Conyers, GA)
  • 1 day ago
  • Atlanta, GA (21 miles from Conyers, GA)
  • 1 day ago

Position Type: Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Job Description: Answer calls professionally to provide information about...

Demographic Data for Conyers, GA

Moving to Conyers, GA? Find some basic demographic data about Conyers, GA below.


Local
National
93,233
2,169
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Conyers, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Conyers, GA offer the following education background
Bachelor's Degree
31.1%
High School or GED
27.0%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Conyers, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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