Customer Service Representative Jobs in Cartersville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Kennesaw, GA (17 miles from Cartersville, GA)
- 1 hour ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 1 hour ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Calhoun, GA (21 miles from Cartersville, GA)
- 1 hour ago
- Calhoun, GA (21 miles from Cartersville, GA)
- 1 hour ago
What we need: Mohawk is looking for a Customer Service Representative I who is an entry-level contributor that works to solve customer-related problems of limited complexity and scope and performs a...
Bilingual Part-Time Customer Support Representative (Friday - Su
- Marietta, GA (23 miles from Cartersville, GA)
- 21 hours ago
- Marietta, GA (23 miles from Cartersville, GA)
- 21 hours ago
Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of...
- Dallas, GA (13 miles from Cartersville, GA)
- 23 hours ago
- Dallas, GA (13 miles from Cartersville, GA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (23 miles from Cartersville, GA)
- 1 day ago
- Marietta, GA (23 miles from Cartersville, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Retail Customer Service Team Member
- Canton, GA (19 miles from Cartersville, GA)
- 1 day ago
- Canton, GA (19 miles from Cartersville, GA)
- 1 day ago
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Woodstock, GA (23 miles from Cartersville, GA)
- 1 day ago
- Woodstock, GA (23 miles from Cartersville, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Bilingual Member Service Representative II
- Hiram, GA (23 miles from Cartersville, GA)
- 1 day ago
- Hiram, GA (23 miles from Cartersville, GA)
- 1 day ago
Call Center experience strongly preferred. Fluency in both Spanish and English in both written and verbal forms....
Remote Customer Service Representative
- Rome, GA (20 miles from Cartersville, GA)
- 1 day ago
- Rome, GA (20 miles from Cartersville, GA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Kennesaw, GA (17 miles from Cartersville, GA)
- 3 days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 3 days ago
We are looking for talented Customer Service Representatives to interface with our customers, provide support and ensure a positive customer experience....
- Marietta, GA (23 miles from Cartersville, GA)
- 4 days ago
- Marietta, GA (23 miles from Cartersville, GA)
- 4 days ago
center experience High School Diploma, GED and/or equivalent military experience Experience with computer systems and accessing information to provide data to clients What would be great to have: Previous...
- Marietta, GA (23 miles from Cartersville, GA)
- 4 days ago
- Marietta, GA (23 miles from Cartersville, GA)
- 4 days ago
Compensation: $16-$20/hour, based on experience MUST HAVE DISPATCHING EXPERIENCE - dispatching for home service companies (HVAC, Plumbing, Electric) preferred. We are looking for a self-motivated...
Customer Service Operations Associate
- Kennesaw, GA (17 miles from Cartersville, GA)
- 5 days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 5 days ago
The Customer Service Operations Associate-Filing Manager is a member of the Account Services Department within CT's Business Licensing Team. CSOA is primarily responsible for preparing and...
Customer Service & E-Commerce Supervisor - Full Time
- Kennesaw, GA (17 miles from Cartersville, GA)
- 6 days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 6 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Rome, GA (20 miles from Cartersville, GA)
- 6 days ago
- Rome, GA (20 miles from Cartersville, GA)
- 6 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Demographic Data for Cartersville, GA
Moving to Cartersville, GA? Find some basic demographic data about Cartersville, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cartersville, GA
Highest Education Level
Customer Service Representatives in Cartersville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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