Bilingual Spanish/English Customer Service Representative (Remote)

un Bilingual Spanish/English Customer Service Representative (Remote) (Atlanta) AACS Counseling compensation: $14/hour - Independent Contractor Position employment type: experience level: entry level job title: Bilingual Customer Service Representative About Us AACS Counseling is a behavioral health organization providing evaluations, counseling, therapy, and support services. We are currently seeking a reliable and professional Bilingual Spanish/English Customer Service Representative to join our team. This is a remote independent contractor position ideal for someone with strong communication skills, customer service experience, and the ability to handle a high volume of calls professionally. Responsibilities Answer incoming calls and assist clients professionally Schedule appointments and provide general information about services Communicate clearly in both Spanish and English Maintain accurate client records and notes Respond to client questions and route calls appropriately Follow company procedures and maintain professionalism on all calls Assist with administrative and customer service-related tasks as needed Qualifications Fluent in Spanish and English (spoken and written) Previous customer service, call center, scheduling, or phone support experience preferred Strong phone communication skills Professional attitude and dependable attendance Comfortable working independently in a remote environment Basic computer and data entry skills Ability to multitask and stay organized Position Details Remote position Part-time hours Monday-Friday within business hours Independent contractor position Compensation: $14/hour No benefits provided Preferred But Not Required Experience in behavioral health, healthcare, scheduling, or administrative support Candidates located near Decatur or Marietta are a plus Please include your resume and a brief summary of your customer service experience when responding. Principals only. Recruiters, please don't contact this job poster. post id: ... updated: [ ]