Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Norcross, GA (16 miles from Atlanta, GA)
- 6 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 6 days ago
Your Opportunity: Customer Service Representative TitleMax Norcross, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonThe Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
Remote- LHH
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 4 hours ago
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 4 hours ago
Customer Service Associate (Bilingual Spanish Required) Location: Peachtree Corners, GA (Onsite) Schedule: Monday - Friday | Full-Time Employment Type: Direct Hire Compensation: $50K - $60K plus...
In PersonCustomer Service Representative (Remote - Duluth)
- Kforce
- Duluth, GA (21 miles from Atlanta, GA)
- 5 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 5 hours ago
Kforce has a client in Duluth, GA that is seeking a Customer Service Representative. While this is a remote role, candidates must be local to Duluth, GA....
RemoteAirbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your...
In PersonCustomer Service Representative
- U-Haul
- Stockbridge, GA (17 miles from Atlanta, GA)
- 16 hours ago
- Stockbridge, GA (17 miles from Atlanta, GA)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- West Shore Home Recruiting
- Atlanta, GA
- 16 hours ago
- Atlanta, GA
- 16 hours ago
Position: Customer Service Specialist Location: Buford, GA (ONSITE) Schedule: Monday through Friday Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company...
In Person- UTi/DSV
- Lithia Springs, GA (14 miles from Atlanta, GA)
- 18 hours ago
- Lithia Springs, GA (14 miles from Atlanta, GA)
- 18 hours ago
Participate in call monitoring sessions for quality assurance and follow service standards, accuracy expectations, and company policies....
In Person- Chick-fil-A
- Stockbridge, GA (17 miles from Atlanta, GA)
- 1 day ago
- Stockbridge, GA (17 miles from Atlanta, GA)
- 1 day ago
Company: Chick-fil-A Eagles Landing (Across from Piedmont Henry Hospital) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+...
In Person Part TimeCustomer Service Representative I
- Cognizant Technology Solutions
- Atlanta, GA
- 1 day ago
- Atlanta, GA
- 1 day ago
Experience- 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Skills: Strong verbal and written communication skills and the...
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonAnticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonJob Title Customer Service Representative, Sr....
In Person- Trulite
- Lithia Springs, GA (14 miles from Atlanta, GA)
- 1 day ago
- Lithia Springs, GA (14 miles from Atlanta, GA)
- 1 day ago
**This role is not open for submissions from outside staffing agencies** CSR I What Brought You Here Pay Range $18-$22/Hour Day Shift Hours- 8 AM 5 PM OT as needed Benefits starting DAY ONE! Who...
In PersonStorage Customer Service Representative
- U-Haul
- Clarkston, GA (9 miles from Atlanta, GA)
- 1 day ago
- Clarkston, GA (9 miles from Atlanta, GA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonDemographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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