Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- MillerKnoll
- Atlanta, GA
- 15 days ago
- MillerKnoll
- Atlanta, GA
- 15 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...
Customer Service Rep. Specialist Sr. - Outbound Calling
- Atlanta, GA
- 2 hours ago
- Atlanta, GA
- 2 hours ago
As a Customer Service Representative Specialist Sr. within PNC's Treasury Management Operations, Vendor Enrollment Group, you will work remotely and be based in Atlanta, Georgia area....
Remote Work- Red Oak, GA (10 miles from Atlanta, GA)
- 2 hours ago
- Red Oak, GA (10 miles from Atlanta, GA)
- 2 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Retail Loss Prevention Customer Service Associate II
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 2 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...
- Roswell, GA (21 miles from Atlanta, GA)
- 2 hours ago
- Roswell, GA (21 miles from Atlanta, GA)
- 2 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Payroll Customer Support Specialist - US
- Duluth, GA (21 miles from Atlanta, GA)
- 2 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 2 hours ago
Payroll Customer Support Specialist Duluth, GA 3+ Month Contract Pay: 25/hr, W 2 ONSITE Shift: 8am-5pm M-F OT available *Only if approved by manager before hand* Interviews Required Top...
Customer Service - Amazon Hiring Now!
- Duluth, GA (21 miles from Atlanta, GA)
- 3 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 3 hours ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Proficiency in reading & writing Respond professionally and effectively in challenging, high stakes and sensitive situations, exhibiting professionalism, empathy, and compassion. This includes...
Our Histology / Pathology Laboratory Customer Service Representative is responsible for registering patient specimens for in house or referral testing, retrieving appropriate billing information from...
6a-2:30p/ Full Time/ 40 Hours The primary responsibilities of the Laboratory Customer Service Representative are to register patient specimens for in house or referral testing, retrieve appropriate...
Knowledge of current Bad Debt collections practices as well as the Fair Debt Collection Practices Act....
Remote WorkCustomer Service Representative (Loan Consultant I)
- Stonecrest, GA (15 miles from Atlanta, GA)
- 7 hours ago
- Stonecrest, GA (15 miles from Atlanta, GA)
- 7 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Logistics/Customer Service Delivery Driver
- Forest Park, GA (9 miles from Atlanta, GA)
- 11 hours ago
- Forest Park, GA (9 miles from Atlanta, GA)
- 11 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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