Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
National Air Logistics Aerospace Customer Care Specialist
- Atlanta, GA
- 3 hours ago
- Atlanta, GA
- 3 hours ago
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Atlanta site is looking for a new National Aerospace Customer Care...
Customer Service Representative (Dispute Resolution) Intermediate
- Atlanta, GA
- 3 hours ago
- Atlanta, GA
- 3 hours ago
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want...
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous...
- Ellenwood, GA (10 miles from Atlanta, GA)
- 5 hours ago
- Ellenwood, GA (10 miles from Atlanta, GA)
- 5 hours ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Job Details Job Location : The Shepherds Inn - Atlanta, GA Position Type : Full Time Salary Range : $35000.00 - $40000.00 Salary/year Job Shift : Day Job Category : Nonprofit - Social Services...
Bilingual Member Service Representative II
- Hiram, GA (23 miles from Atlanta, GA)
- 12 hours ago
- Hiram, GA (23 miles from Atlanta, GA)
- 12 hours ago
.+ Call Center experience strongly preferred\.+ Fluency in both Spanish and English in both written and verbal forms\.+ Excellent problem solving/critical thinking skills, organizational, and time management...
Customer Support Representative - Decatur, IL
- Decatur, GA (5 miles from Atlanta, GA)
- 12 hours ago
- Decatur, GA (5 miles from Atlanta, GA)
- 12 hours ago
Job Details Job Title: Customer Support Representative - Decatur, IL Location: Decatur, USA Company: Archer Daniels Midland Company (ADM) Industry Sector: Agribusiness Industry Type: Input Retail,...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkFull Time - Customer Service Associate - Tool Rental - Opening
- Smyrna, GA (10 miles from Atlanta, GA)
- 13 hours ago
- Smyrna, GA (10 miles from Atlanta, GA)
- 13 hours ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Bilingual Customer Account Representative
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 13 hours ago
- Stone Mountain, GA (11 miles from Atlanta, GA)
- 13 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative 5:30pm - 1:30am (Headland) Weekends
- Atlanta, GA
- 14 hours ago
- Atlanta, GA
- 14 hours ago
Purpose: Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service...
Customer Service Representative
- Conyers, GA (21 miles from Atlanta, GA)
- 14 hours ago
- Conyers, GA (21 miles from Atlanta, GA)
- 14 hours ago
If so, we'd like you to join our team as a Customer Service Representative. About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions....
Retail Customer Service Associate
- Douglasville, GA (20 miles from Atlanta, GA)
- 14 hours ago
- Douglasville, GA (20 miles from Atlanta, GA)
- 14 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative Summary of Job Description: The Customer Service Representative (CSR) will work effectively and efficiently providing consistent, high quality service in a high-volume...
Senior Client Services Associate, Aprio Talent Solutions
- Atlanta, GA
- 14 hours ago
- Atlanta, GA
- 14 hours ago
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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