Customer Service Representative Jobs in Atlanta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkThe Customer Service Representative plays a vital role in delivering exceptional support to our dealers, distributors, and end users....
- Norcross, GA (16 miles from Atlanta, GA)
- 2 hours ago
- Norcross, GA (16 miles from Atlanta, GA)
- 2 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Classification: Non-Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a...
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA
- 16 hours ago
- Atlanta, GA
- 16 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service & Retail Front Desk Associate - Store #86 - 7357 Hwy 85
- Riverdale, GA (13 miles from Atlanta, GA)
- 17 hours ago
- Riverdale, GA (13 miles from Atlanta, GA)
- 17 hours ago
Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Customer Service Representative
- Smyrna, GA (10 miles from Atlanta, GA)
- 17 hours ago
- Smyrna, GA (10 miles from Atlanta, GA)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead, Customer Service Representative - ONSITE
- Tucker, GA (12 miles from Atlanta, GA)
- 20 hours ago
- Tucker, GA (12 miles from Atlanta, GA)
- 20 hours ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Fraud Client Service Representative - 2nd Shift
- Kennesaw, GA (23 miles from Atlanta, GA)
- 20 hours ago
- Kennesaw, GA (23 miles from Atlanta, GA)
- 20 hours ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
- Marietta, GA (16 miles from Atlanta, GA)
- 23 hours ago
- Marietta, GA (16 miles from Atlanta, GA)
- 23 hours ago
Overview Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! At Northwest, we believe in investing in our team just as much as we invest in our customers....
Medical Equipment Customer Service Representative
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(05740) - 1721 Powder Springs Road SW, Suite 104
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04123) - 2555 Prado Lane
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
- Marietta, GA (16 miles from Atlanta, GA)
- 1 day ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their fulltime Customer Service Specialist in the Office of Workforce Development. This position is...
We are seeking to fill a number of key positions within our organization including this opportunity in the Sandy Springs area of Atlanta, GA for a Customer Service Representative....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Atlanta, GA
Highest Education Level
Customer Service Representatives in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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