Customer Service Representative Jobs in Alpharetta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Call Center - Knoxville On Site $18/hr
- Duluth, GA (12 miles from Alpharetta, GA)
- moments ago
- Duluth, GA (12 miles from Alpharetta, GA)
- moments ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Restaurant Customer Service Team Member
- Kennesaw, GA (18 miles from Alpharetta, GA)
- moments ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- moments ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Sales & Customer Service Associate
- Roswell, GA (6 miles from Alpharetta, GA)
- 11 hours ago
- Roswell, GA (6 miles from Alpharetta, GA)
- 11 hours ago
Overview Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Atticus franchise locations we support and inspire you to be your best while we work together to...
- Decatur, GA (24 miles from Alpharetta, GA)
- 19 hours ago
- Decatur, GA (24 miles from Alpharetta, GA)
- 19 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Bilingual Part-Time Customer Support Representative (Friday - Su
- Marietta, GA (19 miles from Alpharetta, GA)
- 21 hours ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 21 hours ago
Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of...
Customer Service Representative II
- Duluth, GA (12 miles from Alpharetta, GA)
- 22 hours ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 22 hours ago
The Customer Service Representative is responsible for increasing customer satisfaction and retention by providing members, customers, patient and providers with accurate, consistent, timely and meaningful...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 day ago
- Marietta, GA (19 miles from Alpharetta, GA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Retail Customer Service Team Member
- Canton, GA (15 miles from Alpharetta, GA)
- 1 day ago
- Canton, GA (15 miles from Alpharetta, GA)
- 1 day ago
Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Woodstock, GA (8 miles from Alpharetta, GA)
- 1 day ago
- Woodstock, GA (8 miles from Alpharetta, GA)
- 1 day ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Support Representative - Decatur, IL
- Decatur, GA (24 miles from Alpharetta, GA)
- 1 day ago
- Decatur, GA (24 miles from Alpharetta, GA)
- 1 day ago
Job Details Job Title: Customer Support Representative - Decatur, IL Location: Decatur, USA Company: Archer Daniels Midland Company (ADM) Industry Sector: Agribusiness Industry Type: Input Retail,...
Full Time - Customer Service Associate - Tool Rental - Opening
- Smyrna, GA (21 miles from Alpharetta, GA)
- 1 day ago
- Smyrna, GA (21 miles from Alpharetta, GA)
- 1 day ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Bilingual Customer Account Representative
- Stone Mountain, GA (24 miles from Alpharetta, GA)
- 1 day ago
- Stone Mountain, GA (24 miles from Alpharetta, GA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norcross, GA (14 miles from Alpharetta, GA)
- 2 days ago
- Norcross, GA (14 miles from Alpharetta, GA)
- 2 days ago
Pay Grade: F Job Summary: Conducts interviews and determines if WIC applicants meet the eligibility criteria within the Georgia WIC program. Processes information, updates client profiles, assists...
- Brookhaven, GA (17 miles from Alpharetta, GA)
- 2 days ago
- Brookhaven, GA (17 miles from Alpharetta, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Alpharetta, GA
Highest Education Level
Customer Service Representatives in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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