Customer Service Representative Jobs in Alpharetta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Loss Prevention Customer Service Associate II
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 2 hours ago
- Kennesaw, GA (18 miles from Alpharetta, GA)
- 2 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Roswell, GA (6 miles from Alpharetta, GA)
- 2 hours ago
- Roswell, GA (6 miles from Alpharetta, GA)
- 2 hours ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Aon Is Looking For A Customer Service Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our...
Pharmacy Customer Service Associate
- Johns Creek, GA (5 miles from Alpharetta, GA)
- 2 hours ago
- Johns Creek, GA (5 miles from Alpharetta, GA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Payroll Customer Support Specialist - US
- Duluth, GA (12 miles from Alpharetta, GA)
- 2 hours ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 2 hours ago
Payroll Customer Support Specialist Duluth, GA 3+ Month Contract Pay: 25/hr, W 2 ONSITE Shift: 8am-5pm M-F OT available *Only if approved by manager before hand* Interviews Required Top...
Customer Service - Amazon Hiring Now!
- Duluth, GA (12 miles from Alpharetta, GA)
- 2 hours ago
- Duluth, GA (12 miles from Alpharetta, GA)
- 2 hours ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
- Sugar Hill, GA (15 miles from Alpharetta, GA)
- 11 hours ago
- Sugar Hill, GA (15 miles from Alpharetta, GA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description We currently have a permanent opportunity for a Customer Service Representative to work as an integral part of the department by providing outstanding customer service to our internal...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Chamblee, GA (16 miles from Alpharetta, GA)
- 13 hours ago
- Chamblee, GA (16 miles from Alpharetta, GA)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service-Self Storage Manager
- Smyrna, GA (21 miles from Alpharetta, GA)
- 17 hours ago
- Smyrna, GA (21 miles from Alpharetta, GA)
- 17 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Flowery Branch, GA (21 miles from Alpharetta, GA)
- 1 day ago
- Flowery Branch, GA (21 miles from Alpharetta, GA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 1 day ago
- Lawrenceville, GA (21 miles from Alpharetta, GA)
- 1 day ago
The Customer Service Representative is responsible for delivering prompt, professional, and courteous service to customers....
Sales & Customer Service Associate
- Roswell, GA (6 miles from Alpharetta, GA)
- 1 day ago
- Roswell, GA (6 miles from Alpharetta, GA)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Roswell West - 885 Woodstock Rd. Roswell, GA 30075 Do you have a passion for helping others? At the Massage Envy Roswell West franchise, we...
Amazon Locker+ Customer Service Associate
- Chamblee, GA (16 miles from Alpharetta, GA)
- 1 day ago
- Chamblee, GA (16 miles from Alpharetta, GA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Chamblee, GA (16 miles from Alpharetta, GA)
- 1 day ago
- Chamblee, GA (16 miles from Alpharetta, GA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Alpharetta, GA
Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alpharetta, GA
Highest Education Level
Customer Service Representatives in Alpharetta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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