Customer Service Representative Remote & Hybrid Only Jobs in Florida
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Agent, Consumer Access, FT, Shift Varies
- Baptist Health South Florida
- Miami, FL
- 10 hours ago
- Miami, FL
- 10 hours ago
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and...
RemoteBilingual Remote Healthcare Customer Service Representative
- Alorica
- Fort Lauderdale, FL
- 11 hours ago
- Fort Lauderdale, FL
- 11 hours ago
Remote Healthcare Customer Service Representative Location : Work at Home Employment Type: Full Time Supporting: Healthcare About Us We're the largest minority-owned CX provider, delivering digital-first...
Remotecenter experience Previous work-from-home experience Prior retail or pharmacy experience Education Verifiable High School Diploma, GED, or equivalent experience Anticipated Weekly Hours 40 Time Type...
RemoteAbout the Role Prestige Travel Agency by Mich USA is seeking a Customer Service Representative (Remote) to support clients throughout every stage of their travel journey....
RemoteCustomer Service Representative Travel (Remote)
- Heather Birch
- Fort Pierce, FL
- 1 day ago
- Fort Pierce, FL
- 1 day ago
We are seeking motivated individuals to join our team as Customer Service Representatives Travel....
RemoteOverview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess...
Remote TemporaryAccount Liaison, Guest Services- Remote Position Thurs.to Monday
- Versar Inc.
- Tampa, FL
- 3 days ago
- Tampa, FL
- 3 days ago
Thursday to Monday, shift to be 9:00 am-5:00 pm ET. This is a remote position Job Purpose: The Account Liaison, Guest Services is responsible to provide impeccable service to our clients, vendors...
RemoteVaco has a great opportunity for a Customer Service Representative in Jacksonville, Florida. This job is contract to hire and is fully onsite during training, hybrid thereafter....
HybridInnovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP...
Hybrid- Johnson & Johnson
- Palm Beach Gardens, FL
- 5 days ago
- Palm Beach Gardens, FL
- 5 days ago
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments...
HybridRemote Travel Customer Service Representative (Work From Anywhere)?? We are expanding our team and looking for motivated individuals to join as Remote Travel Customer Service Representatives....
RemoteWho We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in...
HybridCustomer Service Representatives Needed
- Ad-VANCE Talent Solutions
- Bradenton, FL
- 6 days ago
- Bradenton, FL
- 6 days ago
REMOTE WHAT YOU'LL DO We are currently seeking professional and customer-focused Customer Service Representatives to support a fast-paced claims and insurance call center environment....
Remote Full TimeThe Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....
RemoteYou have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of...
HybridDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florida
Highest Education Level
Customer Service Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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