Customer Service Representative Jobs in West Palm Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 131 Jobs

Aviation Front Desk Customer Service Representative Seasonal Job Boca Raton, FL

Boca Raton, FL (24 miles from West Palm Beach, FL)
3 hours ago

Boca Raton, FL (24 miles from West Palm Beach, FL)
3 hours ago

If so, this Seasonal Front Desk Customer Service Representative position with Atlantic Aviation at BCT in Boca Raton, FL may be perfect for you!...

Customer Service - Exit Booth Agent - Palm Beach International Airport

Lake Clarke, FL (4 miles from West Palm Beach, FL)
7 hours ago

Lake Clarke, FL (4 miles from West Palm Beach, FL)
7 hours ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Car Rental - teams that are committed to quality, innovation, customer satisfaction and employee...

Pharmacy Customer Service Associate

West Delray Beach, FL (19 miles from West Palm Beach, FL)
1 day ago

West Delray Beach, FL (19 miles from West Palm Beach, FL)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (In-Office & Remote)

Jupiter, FL (15 miles from West Palm Beach, FL)
1 day ago

Jupiter, FL (15 miles from West Palm Beach, FL)
1 day ago

Kenco Home Inspections South Florida Kenco Home Inspections, a trusted family-owned company with over 23 years of experience, is seeking a motivated Customer Service Representative to join our team....

Remote Work

Bank Teller - Client Service Representative

North Palm Beach, FL (5 miles from West Palm Beach, FL)
1 day ago

North Palm Beach, FL (5 miles from West Palm Beach, FL)
1 day ago

Overall Project: Provide admin/customer service support for the banking platform and clients. Contractor's Role: Admin/Customer Service Rep Under direct supervision responsible for delivering an...

Customer Service Escalation Specialist

Boca Raton, FL (24 miles from West Palm Beach, FL)
1 day ago

Boca Raton, FL (24 miles from West Palm Beach, FL)
1 day ago

Job Details Job Location : Corporate Office - Boca Raton, FL Salary Range : $23.07 - $26.44 Hourly Description Position Summary: We are seeking a dedicated Corporate Customer Service Specialist to...

Remote Work

Registered Client Service Associate

North Palm Beach, FL (5 miles from West Palm Beach, FL)
1 day ago

North Palm Beach, FL (5 miles from West Palm Beach, FL)
1 day ago

The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...

Aviation Front Desk Customer Service Representative Seasonal Job

Boca Raton, FL (24 miles from West Palm Beach, FL)
1 day ago

Boca Raton, FL (24 miles from West Palm Beach, FL)
1 day ago

If so, this Seasonal Front Desk Customer Service Representative position with Atlantic Aviation at BCT in Boca Raton, FL may be perfect for you!...

Customer Service Representative

Boynton Beach, FL (13 miles from West Palm Beach, FL)
2 days ago

Boynton Beach, FL (13 miles from West Palm Beach, FL)
2 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Client Service Representative

North Palm Beach, FL (5 miles from West Palm Beach, FL)
2 days ago

North Palm Beach, FL (5 miles from West Palm Beach, FL)
2 days ago

Job Description: Provide admin/customer service support for the banking platform and clients. Under direct supervision responsible for delivering an exceptional client service experience while...

Aviation Front Desk Customer Service Representative Full Time Job

Boca Raton, FL (24 miles from West Palm Beach, FL)
2 days ago

Boca Raton, FL (24 miles from West Palm Beach, FL)
2 days ago

If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BCT in Boca Raton, FL may be perfect for you!...

Customer Service - Exit Booth Agent - Palm Beach International Airport

West Palm Beach, FL
2 days ago

West Palm Beach, FL
2 days ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Car Rental - teams that are committed to quality, innovation, customer satisfaction and employee...

Customer Service Associate I

Palm Springs, FL (4 miles from West Palm Beach, FL)
2 days ago

Palm Springs, FL (4 miles from West Palm Beach, FL)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative - Export

Riviera Beach, FL (5 miles from West Palm Beach, FL)
2 days ago

Riviera Beach, FL (5 miles from West Palm Beach, FL)
2 days ago

Job Details Job Id: 5734 Employment Type: Full time Shift: Day Location: Riviera Beach, FL Travel: None Job Summary Cheney Brothers is looking for hard-working, motivated individuals to join our...

Customer Service Agent

Lake Clarke, FL (4 miles from West Palm Beach, FL)
3 days ago

Lake Clarke, FL (4 miles from West Palm Beach, FL)
3 days ago

Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....

View all 131 jobs

Demographic Data for West Palm Beach, FL

Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.

Median Age

Average Household Income

Home Value vs Household Income in West Palm Beach, FL

Local

National

Total Population

384,586

Number of Businesses

13,067

City Size

Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in West Palm Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in West Palm Beach, FL offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in West Palm Beach, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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