Customer Service Representative Jobs in West Palm Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist PT
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 45+ days ago
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 45+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist FT
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 24 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 24 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(03809) - 1336 S Military Trl
- West Palm Beach, FL
- 3 hours ago
- West Palm Beach, FL
- 3 hours ago
You'll find our Customer Service Representative jobs offer you more....
Pharmacy Customer Service Associate
- West Palm Beach, FL
- 11 hours ago
- West Palm Beach, FL
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Loxahatchee, FL (22 miles from West Palm Beach, FL)
- 1 day ago
- Loxahatchee, FL (22 miles from West Palm Beach, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 1 day ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 1 day ago
The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...
Customer Service Representative I - 73005973
- West Palm Beach, FL (4 miles from West Palm Beach, FL)
- 1 day ago
- West Palm Beach, FL (4 miles from West Palm Beach, FL)
- 1 day ago
Requisition No: 852168 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005973 Pay Plan: Career Service Position Number: 73005973 Salary: $37,759.92 - $47,081.16 plus...
Haitian Creole/English Customer Service Agent
- West Palm Beach, FL
- 1 day ago
- West Palm Beach, FL
- 1 day ago
Friday, May 17th – Lake Worth Location Saturday, May 25th – Grand Opening Event in Riviera Beach What You’ll Do: Greet attendees and provide information in Haitian Creole and English Assist with...
Bilingual Store Customer Service Specialist PT
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative Be the Voice of Our Moving Company!
- West Palm Beach, FL
- 3 days ago
- West Palm Beach, FL
- 3 days ago
Join our team as a Customer Service Representative and play a vital role in our customers moving journeys! What Youll Do: Answer incoming calls and respond to customer inquiries....
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 3 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 3 days ago
We are seeking to hire a customer service representative. We are a long-distance moving company that coordinates over 2500 moves every year....
Banking Customer Service Representative - On-site
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 4 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 4 days ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 6 days ago
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 6 days ago
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with...
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Palm Beach, FL
Highest Education Level
Customer Service Representatives in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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