Customer Service Representative Jobs in Saint Petersburg, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 225 Jobs

Pharmacy Technician. Data Entry/Customer Service (2nd Shift)

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 24 days ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 24 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Customer Service Associate

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • moments ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representaive PT (Library Services)

  • Seminole, FL (10 miles from Saint Petersburg, FL)
  • 4 hours ago
  • Seminole, FL (10 miles from Saint Petersburg, FL)
  • 4 hours ago

Responsible for daily customer service. Front line position provides customer service to the public in person and over a multi-line phone system. Data input; creates and updates customer accounts,...

Customer Service Rep

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 10 hours ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 10 hours ago

Customer Service Rep 2.6 2.6 out of 5 stars 4592 Ulmerton Rd Ste 200, Clearwater, FL 33762 Now Hiring! Customer Service Rep $500 Signing Bonus MidAtlantic Finance Clearwater, FL (Ulmerton Rd) We...

Customer Service Associate - Restaurant Image

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative - International Plaza

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Rep - Part Time

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 13 hours ago

The talented Bilingual Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the...

Customer Account Representative

  • Pinellas Park, FL (6 miles from Saint Petersburg, FL)
  • 13 hours ago
  • Pinellas Park, FL (6 miles from Saint Petersburg, FL)
  • 13 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Restaurant Customer Service Team Member

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 14 hours ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 14 hours ago

Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Experience Coordinator (Relief) - Clearwater, FL

  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 14 hours ago
  • Clearwater, FL (16 miles from Saint Petersburg, FL)
  • 14 hours ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Retail Customer Service

  • Brandon, FL (24 miles from Saint Petersburg, FL)
  • 21 hours ago
  • Brandon, FL (24 miles from Saint Petersburg, FL)
  • 21 hours ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Automotive Customer Service Advisor

  • Brandon, FL (24 miles from Saint Petersburg, FL)
  • 21 hours ago
  • Brandon, FL (24 miles from Saint Petersburg, FL)
  • 21 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Bloomingdale's Credit Customer Care Specialist, Hybrid Flex- Early Shift with weekends

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 21 hours ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 21 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Specialist

  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago
  • Tampa, FL (16 miles from Saint Petersburg, FL)
  • 1 day ago

center experience preferred strong communication and problem-solving skills Proficient with MS Office and CRM systems High attention to detail and ability to multitask High school diploma or equivalent...

Registered Client Service Associate- St. Petersburg, FL

  • Saint Petersburg, FL
  • 1 day ago
  • Saint Petersburg, FL
  • 1 day ago

Registered Client Service Associate- St. Petersburg, FL Raymond James Financial, Inc. - 3.8 Saint Petersburg, FL Job Details Full-time Estimated: $59K - $74.9K a year 10 hours ago Qualifications...

Demographic Data for Saint Petersburg, FL

Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.


Local
National
356,855
11,285
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Saint Petersburg, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Saint Petersburg, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Saint Petersburg, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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