Call Center Representative Jobs in Saint Petersburg, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center - Customer Service Representative
- Brandon, FL (24 miles from Saint Petersburg, FL)
- 1 hour ago
- Brandon, FL (24 miles from Saint Petersburg, FL)
- 1 hour ago
POSITION TITLE: CALL CENTER REPRESENTATIVE...
Description Introduction Do you have the career opportunities as a(an) Call Center Representative you want with your current employer?...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Plz read This is an appointment that is 100% commission. It is a 9 to 5 Monday through Friday position and I'm looking for committed people who already have a wired headset and a computer that is...
Remote WorkLicensed Sales Agent - Call Center
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 4 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 4 days ago
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award...
Remote Lead Outreach Specialist (Call Center/Sales)
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 11 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 11 days ago
Requirements: 1-2+ years of call center experience. Preferred experience with outbound calls....
Remote WorkMAT Driver/Client Support Specialist
- Pinellas Park, FL (6 miles from Saint Petersburg, FL)
- 15 days ago
- Pinellas Park, FL (6 miles from Saint Petersburg, FL)
- 15 days ago
MAT Driver/Client Support Specialist Job Details Job Location Pinellas Park - 8800 49 N 403 - Pinellas Park, FL Position Type Full Time Education Level High School Salary Range $18.00 - $20.00...
Health Insurance Call Center Representative (Medicare)
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 20 days ago
- Clearwater, FL (16 miles from Saint Petersburg, FL)
- 20 days ago
About Insurance Administrative Solutions Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We...
- Palm Harbor, FL (22 miles from Saint Petersburg, FL)
- 24 days ago
- Palm Harbor, FL (22 miles from Saint Petersburg, FL)
- 24 days ago
We are looking for a Call Center Representative for our Tampa Bay market and surrounding areas to join our winning team....
Call Center Representative - High Call Volume
- Saint Petersburg, FL
- 29 days ago
- Saint Petersburg, FL
- 29 days ago
Don't worry if you don't have previous call center experience, we are happy to teach you! This position will be in the Call Center and be responsible for high call volumes....
Tolling Call Center Representative (Full-Time)
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 90+ days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 90+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 30+ days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 30+ days ago
The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns....
At Zelis, we Get Stuff Done. So, let's get to it! A Little About Us Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and...
Call Center Representative $20/hr Tampa, FL
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 45+ days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 45+ days ago
About you: 2+ years of call center experience is required; 1+ year working in a metric-based environment. Proficiency in Microsoft Word, Excel, and Outlook....
- Riverview, FL (20 miles from Saint Petersburg, FL)
- 45+ days ago
- Riverview, FL (20 miles from Saint Petersburg, FL)
- 45+ days ago
Cellular Sales Call Center Representative Customer Service | Business Development Are you determined to grow your job into a career, in a fast-paced thriving environment?...
Bilingual Call Center Representative
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 90+ days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 90+ days ago
We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Demographic Data for Saint Petersburg, FL
Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Saint Petersburg, FL
Highest Education Level
Call Center Representatives in Saint Petersburg, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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