Customer Service Representative Jobs in Ponte Vedra Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Hi! We are a local husband and wife run company in Jacksonville, FL. We love our employees and everyone is viewed as and treated like family! Job Description Paid Training! We...
Customer Service - Customer Service Representative
- Jacksonville, FL (18 miles from Ponte Vedra Beach, FL)
- 9 hours ago
- Jacksonville, FL (18 miles from Ponte Vedra Beach, FL)
- 9 hours ago
TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate...
Customer Service Representative - REMOTE
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 9 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 9 hours ago
Customer Services Representatives Remote Join our collaborative team where effort and work ethic get noticed....
Remote WorkPharmacy Customer Service Associate
- Orange Park, FL (22 miles from Ponte Vedra Beach, FL)
- 9 hours ago
- Orange Park, FL (22 miles from Ponte Vedra Beach, FL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Level III)
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 9 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 9 hours ago
Need candidates who can start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able...
- Orange Park, FL (22 miles from Ponte Vedra Beach, FL)
- 11 hours ago
- Orange Park, FL (22 miles from Ponte Vedra Beach, FL)
- 11 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 13 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Care Representative- Inbound / Outbound Caller
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 14 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 14 hours ago
Job Type Full-time Description ESSENTIAL DUTIES & RESPONSIBILITIES Utilizes computer technology to handle high call volumes, e-mails and text messages. Explains what InjuryScripts does. Manages...
Client Service Specialist (Teller)
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 18 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 18 hours ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Member Service Representative, Review
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 21 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 21 hours ago
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance....
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 21 hours ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 21 hours ago
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance....
- Jacksonville, FL (22 miles from Ponte Vedra Beach, FL)
- 1 day ago
- Jacksonville, FL (22 miles from Ponte Vedra Beach, FL)
- 1 day ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
Equipment Finance Customer Service Specialist I
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
Overview This position works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service...
Guest Relations Associate (Customer Service/Hospitality)
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
Application Deadline: This position will remain open until July 7, 2025, or until a sufficient number of qualified applications have been received. We reserve the right to close the posting early...
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
- Jacksonville, FL (23 miles from Ponte Vedra Beach, FL)
- 1 day ago
JOB SUMMARY This position performs skilled, technical, customer support-related work in the management of utility accounts for residential, commercial, and specialized services. Performs a range...
Demographic Data for Ponte Vedra Beach, FL
Moving to Ponte Vedra Beach, FL? Find some basic demographic data about Ponte Vedra Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ponte Vedra Beach, FL
Highest Education Level
Customer Service Representatives in Ponte Vedra Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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