Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Apply now " Part Sales: Representative Customer Service Date: Apr 2, 2025 Location: Ocala, FL, US, 34474 Company: REV Group, Inc. Work Hours: Mon-Fri 8a-5p, 60 min lunch Additional Locations:...
Pharmacy Customer Service Associate
- The Villages, FL (20 miles from Ocala, FL)
- 2 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We Are Hiring! We are looking for a motivated, self-driven individual with a flexible schedule to join our team! If youre passionate about great food and excellent service, wed love to hear from...
Part Sales: Representative Customer ServiceTechnical Customer Service Representative I
- Ocala, FL (8 miles from Ocala, FL)
- 2 days ago
- Ocala, FL (8 miles from Ocala, FL)
- 2 days ago
Additional Locations: Requisition ID: 23889 E-ONE manufactures custom and commercial fire trucks including pumpers and tankers, aerial ladders and platforms, rescues of all sizes, quick attack...
We are seeking a skilled Bilingual Customer Service Representative to join a mortgage services team....
- Oxford, FL (18 miles from Ocala, FL)
- 3 days ago
- Oxford, FL (18 miles from Ocala, FL)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Service company opening satelite offices in Ocala. Looking for candidates for office customer service, account representatives and project coordinators. Ground floor opportunity. Will train no...
resolution....
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- The Villages, FL (20 miles from Ocala, FL)
- 9 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 9 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Retail Customer Service Cashier
- Ocala, FL (13 miles from Ocala, FL)
- 10 days ago
- Ocala, FL (13 miles from Ocala, FL)
- 10 days ago
Req ID: 459196 Address: 7791 NW 47th Ave Ocala, FL, 34482 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Company Description Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility...
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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