Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Receptionist / Customer Service Representative (CSR) We're looking for a highly organized, customer-focused professional to join our team!...
Overnight Customer Service Representative
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
Store 2705932: 1001 S Main St, Wildwood, Florida 34785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 2 days ago
GENERAL DESCRIPTION : Works under the general supervision of a Lead Customer Service Specialist and/or Office Manager to perform technical duties in the automated processing and issuance of motor...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Advisor
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative 1ST/2ND/3RD SHIFT FLEXIBILITY
- Wildwood, FL (24 miles from Ocala, FL)
- 3 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 3 days ago
Store 2705932: 1001 S Main St, Wildwood, Florida 34785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
BILLING & COLLECTION TECH I -Customer Service
- The Villages, FL (20 miles from Ocala, FL)
- 4 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 4 days ago
Do you thrive in an environment that is geared towards outstanding hospitality? Do you have a passion for being innovative and creative? Is hard work on your top list of ideals? Are you a steward...
Lead Customer Service Representative, Full or Part Time
- Silver Springs, FL (8 miles from Ocala, FL)
- 5 days ago
- Silver Springs, FL (8 miles from Ocala, FL)
- 5 days ago
Store 2722322: 16991 E Hwy 40, Silver Springs, Florida 34488 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- The Villages, FL (20 miles from Ocala, FL)
- 5 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Req ID: 459196 Address: 7791 NW 47th Ave Ocala, FL, 34482 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Store 2726524: 3873 SW College Rd, Ocala, Florida 34474 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
$14.00 Hourly Rate + Bonus Potential Field Customer Service Representative will act as representatives of Public Storage for our customers....
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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