Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Assoc. Cert
- The Villages, FL (20 miles from Ocala, FL)
- 8 hours ago
- The Villages, FL (20 miles from Ocala, FL)
- 8 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
6135 - Ocala - 4989 SW College Road, Ocala, Florida, 34474 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
Pharmacy Customer Service Associate
- Lady Lake, FL (21 miles from Ocala, FL)
- 15 hours ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lady Lake, FL (21 miles from Ocala, FL)
- 17 hours ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lady Lake, FL (21 miles from Ocala, FL)
- 1 day ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Associate - Temporary
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Oxford, FL (18 miles from Ocala, FL)
- 3 days ago
- Oxford, FL (18 miles from Ocala, FL)
- 3 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Overview Where Better Careers Begin! Massage Envy Ocala, FL 34474 Do you have a passion for helping others? At the Massage Envy Ocala franchise, we support and inspire you to be your best while we...
Retail Sales Associate - Part Time
- The Villages, FL (20 miles from Ocala, FL)
- 6 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 6 days ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
Part Sales: Representative Customer ServiceTechnical Customer Service Representative I
- Ocala, FL
- 8 days ago
- Ocala, FL
- 8 days ago
Apply now " Part Sales: Representative Customer ServiceTechnical Customer Service Representative I Date: Jun 20, 2025 Location: Ocala, FL, US, 34474 Company: REV Group, Inc....
Description Introduction Do you have the career opportunities as an HR Customer Service Representative you want with your current employer?...
Remote WorkLicensed Customer Service & Sales Rep - Wildwood, FL
- Wildwood, FL (24 miles from Ocala, FL)
- 11 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Member Representative II's or Licensed Customer Service...
$14.00 Hourly Rate + Bonus Potential Field Customer Service Representative will act as representatives of Public Storage for our customers....
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »