Customer Service Representative Jobs in Ocala, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Automotive Customer Service Advisor
- Icahn Automotive
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In Person- Circle K
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
Store 2721433: 10571 N US 301, Wildwood, Florida 34785 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonLove People? Love a Great Schedule? Join Superior Cleaners! Retail CSR
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
- Wildwood, FL (24 miles from Ocala, FL)
- 1 day ago
Superior Cleaners is looking for upbeat, dependable Customer Service Representatives to join our Wildwood team!...
In PersonAutomotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
In PersonCustomer Service Representative (Clarks Employees)
- CK Circle K Stores Inc.
- Wildwood, FL (24 miles from Ocala, FL)
- 4 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 4 days ago
Store 2707068: 770 Kristine Way, Wildwood, Florida 34785 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person- Wawa, Inc.
- Oxford, FL (18 miles from Ocala, FL)
- 4 days ago
- Oxford, FL (18 miles from Ocala, FL)
- 4 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative (Clark's Employees)
- Circle K
- Wildwood, FL (24 miles from Ocala, FL)
- 6 days ago
- Wildwood, FL (24 miles from Ocala, FL)
- 6 days ago
Store 2707068: 770 Kristine Way, Wildwood, Florida 34785 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Representative
- Vicar Operating, Inc. dba VCA
- Ocala, FL
- 6 days ago
- Ocala, FL
- 6 days ago
. * Must be able to multitask, learn and retain daily duties as a customer service representative * Flexible with days and hours to meet the needs of our busy veterinary practice. * Must be willing...
In PersonCustomer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Ocala, FL
- 7 days ago
- Ocala, FL
- 7 days ago
Store 2726524: 3873 SW College Rd, Ocala, Florida 34474 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Representative
- Circle K
- Weirsdale, FL (17 miles from Ocala, FL)
- 7 days ago
- Weirsdale, FL (17 miles from Ocala, FL)
- 7 days ago
Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Rep - Program Sales
- Performance Food Group
- Ocala, FL
- 7 days ago
- Ocala, FL
- 7 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 8 days ago
Store 2705936: 1527 Buenos Aires Blvd, Lady Lake, Florida 32159 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeStore Customer Service Specialist
- Sherwin-Williams
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- KFC
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 13 days ago
Now Hiring: Customer Service (Team Member) in THE VILLAGES, FL Central Florida KFC Inc dba KFC is looking for people who love serving customers and want to be part of a great restaurant company!...
In PersonDemographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ocala, FL
Highest Education Level
Customer Service Representatives in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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