Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Treasury Solutions Client Advocate II
- Miami Lakes, FL (11 miles from Miami, FL)
- 2 hours ago
- Miami Lakes, FL (11 miles from Miami, FL)
- 2 hours ago
EXPERIENCE 3+ years of Call Center experience including at least 3 years of Commercial products experience required. 2 years of Treasury Solutions/Treasury Management/Cash Management products experience...
":"As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant,...
Customer Service Associate - Temporary
- Miami Beach, FL (3 miles from Miami, FL)
- 2 hours ago
- Miami Beach, FL (3 miles from Miami, FL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Your Opportunity Customer Service Representative Community Choice Financial Miami, FL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 15 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 15 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Bi-Lingual Branch Customer Service Representative - Kendall, FL
- Kendall, FL (9 miles from Miami, FL)
- 15 hours ago
- Kendall, FL (9 miles from Miami, FL)
- 15 hours ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Retail Loss Prevention Customer Service Associate- Hialeah, FL (W. 49th St.)
- Hialeah, FL (7 miles from Miami, FL)
- 15 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 15 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Senior Representative, Customer Service - Skilled
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 16 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 16 hours ago
Actalent is Hiring a Biomedical Technician! Job Description The Biomedical Technician will be a highly proficient and quality-focused producer of Pre-Operative Plans. This role requires an...
Pharmacy Customer Service Associate
- Coral Gables, FL (5 miles from Miami, FL)
- 16 hours ago
- Coral Gables, FL (5 miles from Miami, FL)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Davie, FL (21 miles from Miami, FL)
- 16 hours ago
- Davie, FL (21 miles from Miami, FL)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative-CAC Scheduling-Pool-Days-BHC #21347
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 16 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 16 hours ago
Broward Health Corporate ISC Shift: Shift 1 FTE: 0.010000 Summary: Schedules testing for radiology procedure appointments, physician appointments, and events for all Broward Health facilities,...
- Hialeah, FL (7 miles from Miami, FL)
- 17 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 17 hours ago
Join our team at a leading residential and commercial Air Conditioning, Plumbing and Electrical service company! Responsibilities: Answer incoming calls. Coordinate service assignments for...
SUMMARY Seeking a proactive and bilingual Customer Service Representative (Spanish/English) to support order processing and resolve customer inquiries with efficiency and professionalism....
- Hialeah, FL (7 miles from Miami, FL)
- 23 hours ago
- Hialeah, FL (7 miles from Miami, FL)
- 23 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Sales Leadership
- Courteous
- Client Services
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Friendliness
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Policy Development
- English
- Multitasking
- Spanish
- Inventory Management
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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