Customer Service Representative Jobs in Lakeland, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Brandon, FL (24 miles from Lakeland, FL)
- 8 hours ago
- Brandon, FL (24 miles from Lakeland, FL)
- 8 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Automotive Customer Service Advisor
- Brandon, FL (24 miles from Lakeland, FL)
- 8 hours ago
- Brandon, FL (24 miles from Lakeland, FL)
- 8 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Associate - Temporary
- Seffner, FL (24 miles from Lakeland, FL)
- 8 hours ago
- Seffner, FL (24 miles from Lakeland, FL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Plant City, FL (FL0203)
- Plant City, FL (15 miles from Lakeland, FL)
- 11 hours ago
- Plant City, FL (15 miles from Lakeland, FL)
- 11 hours ago
Job Details Job Location : Plant City, FL Position Type : Full-Time/Part-Time Salary Range : $13.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Transportation Customer Service Rep
- Winter Haven, FL (7 miles from Lakeland, FL)
- 1 day ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 1 day ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Open...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist (12-month contract)
- Brandon, FL (24 miles from Lakeland, FL)
- 4 days ago
- Brandon, FL (24 miles from Lakeland, FL)
- 4 days ago
Customer Service Specialist (12-month contract) Location: In any of the Teranet locations in Manitoba (Winnipeg, Brandon, Dauphin, Morden, Neepawa, and Portage la Prairie) CS1 (Locals 397+399) Pay...
- Winter Haven, FL (7 miles from Lakeland, FL)
- 5 days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 5 days ago
Description Introduction Do you want to join an organization that invests in you as a Registrar? At HCA Florida Osceola Hospital, you come first. HCA Healthcare has committed up to $300 million in...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Lead Customer Service Representative, Full or Part Time
- Plant City, FL (15 miles from Lakeland, FL)
- 7 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 7 days ago
Store 2707358: 1121 Sparkman Rd E, Plant City, Florida 33566 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Position Offered by No Fee Staffing AgencyJob Title: Customer Service RepLocation: Lakeland, FLPay: $16.00/hourHours: Monday-Wednesday, 5pm-11pm and Saturday-Sunday, 10am-7pmDuration: Temporary to...
Customer Service Representative
- Winter Haven, FL (7 miles from Lakeland, FL)
- 8 days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 8 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Open...
- Lithia, FL (21 miles from Lakeland, FL)
- 9 days ago
- Lithia, FL (21 miles from Lakeland, FL)
- 9 days ago
Store 2707202: 10520 Hwy 39 S, Lithia, Florida 33547 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lakeland, FL
Highest Education Level
Customer Service Representatives in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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