Customer Service Representative Jobs in Lake Mary, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 237 Jobs

Customer Service Representative

  • Ocoee, FL (17 miles from Lake Mary, FL)
  • 2 hours ago
  • Ocoee, FL (17 miles from Lake Mary, FL)
  • 2 hours ago

Job Summary As a Customer Service Support Agent, youll be part of First Source regional contact center team, providing remote support to paramedics and healthcare professionals. This role is...

Store Customer Service Specialist

  • Apopka, FL (12 miles from Lake Mary, FL)
  • 11 hours ago
  • Apopka, FL (12 miles from Lake Mary, FL)
  • 11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Pharmacy Customer Service Associate

  • Debary, FL (8 miles from Lake Mary, FL)
  • 11 hours ago
  • Debary, FL (8 miles from Lake Mary, FL)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Healthcare Customer Service Representative

  • Maitland, FL (9 miles from Lake Mary, FL)
  • 12 hours ago
  • Maitland, FL (9 miles from Lake Mary, FL)
  • 12 hours ago

Healthcare Customer Service Representative Locations: On site Maitland, FL Hybrid option after 4 months Start Date:9/2 or 9/15 Length: Temp-to-Perm (T2P) Pay: $19/hr....

Customer Service Rep I Perishables

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 19 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 19 hours ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...

Lead Retail Customer Service Associate

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 21 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 21 hours ago

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...

Customer Service Representative

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 22 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 22 hours ago

About the role Zesty Paws is looking for a Customer Service Representative to work within our Customer Care department, providing legendary support for our e-commerce and Amazon shoppers....

Customer Success Specialist II

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 22 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 22 hours ago

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward...

Customer Service - Self Storage Manager

  • Sanford, FL (5 miles from Lake Mary, FL)
  • 1 day ago
  • Sanford, FL (5 miles from Lake Mary, FL)
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 1 day ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 1 day ago

Responsibilities Remote opportunity, Shifts available: 8-5 EST, 9-6 EST or 10-7 EST The Customer Service Representative is responsible for providing excellent customer service by assisting customer...

HVAC Truck Based Customer Service Representative

  • Lake Mary, FL
  • 1 day ago
  • Lake Mary, FL
  • 1 day ago

What you will do Under general supervision from the Branch Service Manager, work with the Customer Service Representative to assist with renewal support and collaborate with other teammates to support...

Event Security Customer Service

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 1 day ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 1 day ago

Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...

Customer Service - Amazon Hiring Now!

  • Winter Park, FL (11 miles from Lake Mary, FL)
  • 1 day ago
  • Winter Park, FL (11 miles from Lake Mary, FL)
  • 1 day ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Experience Representative, Core Services

  • Lake Mary, FL
  • 1 day ago
  • Lake Mary, FL
  • 1 day ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The...

Customer Experience Representative, Advanced Services

  • Lake Mary, FL
  • 1 day ago
  • Lake Mary, FL
  • 1 day ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The...

Demographic Data for Lake Mary, FL

Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.


Local
National
45,828
2,074
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lake Mary, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Mary, FL offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Mary, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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