Customer Service Representative Jobs in Lake Mary, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 193 Jobs

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Customer Service Associate

  • Debary, FL (8 miles from Lake Mary, FL)
  • moments ago
  • Debary, FL (8 miles from Lake Mary, FL)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service I

  • Orlando, FL (15 miles from Lake Mary, FL)
  • moments ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • moments ago

Customer Service I Orlando FL Project till: 05/08/2026 Intake Call Notes below: 100% Onsite Role-Please see Attached JD for full Job Details 30 S Keller Road Orlando, Florida Selected Candidate...

Customer Experience Representative

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 4 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 4 hours ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 9 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 9 hours ago

Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair...

Customer Service Associate

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 13 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 13 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Rep(08637) - 12715 Pegasus Dr Suite 112B

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 13 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 13 hours ago

Company Description Job Description Basic Job Description: Greeting walk in and phone customers in a polite and friendly manner with a smile Ability to handle money and correctly count change in a...

Customer Service Rep(05141) - 209 n amelia ave

  • Deland, FL (15 miles from Lake Mary, FL)
  • 13 hours ago
  • Deland, FL (15 miles from Lake Mary, FL)
  • 13 hours ago

Company Description Job Description ABOUT THE JOB Customer Service Rep/Phone /Counter Help Qualifications Additional Information

Restaurant Customer Service Team Member

  • Altamonte Springs, FL (6 miles from Lake Mary, FL)
  • 13 hours ago
  • Altamonte Springs, FL (6 miles from Lake Mary, FL)
  • 13 hours ago

Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Care Representative I

  • Altamonte Springs, FL (6 miles from Lake Mary, FL)
  • 14 hours ago
  • Altamonte Springs, FL (6 miles from Lake Mary, FL)
  • 14 hours ago

Anticipated End Date: 2025-05-07 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Virtual Hours: Monday - Friday, an 8-hour shift between...

Brokerage Registered Client Service Associate - Orlando, FL

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 21 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 21 hours ago

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...

Pharmacy Customer Service Associate

  • Debary, FL (8 miles from Lake Mary, FL)
  • 21 hours ago
  • Debary, FL (8 miles from Lake Mary, FL)
  • 21 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative, Full or Part Time

  • Longwood, FL (3 miles from Lake Mary, FL)
  • 21 hours ago
  • Longwood, FL (3 miles from Lake Mary, FL)
  • 21 hours ago

Store 2707460: 1140 S Cr 427, Longwood, Florida 32750 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Orlando, FL (15 miles from Lake Mary, FL)
  • 23 hours ago
  • Orlando, FL (15 miles from Lake Mary, FL)
  • 23 hours ago

Description: This role is a Customer Service role as well and includes some technical support on equipment. Knowledge of Apple products is a plus. Responsiblities Maintain a customer base in the...

Demographic Data for Lake Mary, FL

Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.


Local
National
45,828
2,074
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lake Mary, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lake Mary, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lake Mary, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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