Call Center Representative Jobs in Lake Mary, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Maitland, FL (9 miles from Lake Mary, FL)
- 1 day ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 1 day ago
Preferred qualifications: Medical office or medical call center setting experience Previous call center experience preferred Bilingual Spanish speaker This facility is an equal opportunity employer...
- Winter Park, FL (11 miles from Lake Mary, FL)
- 4 days ago
- Winter Park, FL (11 miles from Lake Mary, FL)
- 4 days ago
Plz read This is an appointment that is 100% commission. It is a 9 to 5 Monday through Friday position and I'm looking for committed people who already have a wired headset and a computer that is...
Remote WorkContact Center Representative- 1st Shift Full-Time
- Lake Mary, FL
- 7 days ago
- Lake Mary, FL
- 7 days ago
Location:** Media, PA **Schedule** : 1st Shift 11:00 AM - 7:00 PM (37.5 hours/week, 7-day availability) **Position Summary** : Join our winning team where great careers begin. At Wawa, our Contact...
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Bilingual Client Support Specialist - English/Spanish
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Next Gen Client Support Specialist
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 8 days ago
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
Remote Bilingual Call Center Representative Spanish-English
- Sanford, FL (5 miles from Lake Mary, FL)
- 8 days ago
- Sanford, FL (5 miles from Lake Mary, FL)
- 8 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkRemote Bilingual Call Center Representative Spanish-English
- Orlando, FL (15 miles from Lake Mary, FL)
- 8 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 8 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkLead Nurture Specialist (Call Center)
- Orlando, FL (15 miles from Lake Mary, FL)
- 12 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 12 days ago
Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...
Pharmacy Call Center Technician - Orlando, FL
- Orlando, FL (15 miles from Lake Mary, FL)
- 14 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 14 days ago
Pharmacy Call Center Technician - Orlando, FL#25-49959 Orlando, FL All On-site Job Description Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call...
Talent Acquisition Specialist-Call Center
- Orlando, FL (15 miles from Lake Mary, FL)
- 15 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 15 days ago
This position will provide consultative guidance and support high-volume recruiting business operations. The role includes screening, interviewing, collecting pre-employment requirements,...
In-Office Call Center Representative
- Orlando, FL (15 miles from Lake Mary, FL)
- 22 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 22 days ago
SALARY: Starting at $15 during training SCHEDULE: Full Time opportunities Training M-F 8:30 AM - 5 PM Post Training 9 AM- 6 PM Saturdays included post training What Capital Vacations can offer...
Call Center Specialist Representative - Full Time Remote
- Orlando, FL (15 miles from Lake Mary, FL)
- 28 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 28 days ago
Qualifications & Competencies: High school diploma or equivalent. 1-2 years Call Center Experience Excellent Data Entry skills/- 45-55 wpm minimum Must be computer literate and internet savvy Exceptional...
Remote WorkCall Center Representative- Orlando, FL
- Orlando, FL (15 miles from Lake Mary, FL)
- 29 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 29 days ago
Jacobs is seeking a Call Center Representative to join our collaborative team in Orlando, FL. Job Responsibilities: Receive work order requests via phone and email....
Call Center Representative -Pharmacy Technician (Onsite)
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 30+ days ago
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries,...
Demographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lake Mary, FL
Highest Education Level
Call Center Representatives in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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