Customer Service Representative Jobs in Fort Myers, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 114 Jobs

Customer Service Associate - Temporary

  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 2 hours ago
  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03820) - 4800 Bayline Drive

  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 4 hours ago
  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 4 hours ago

Company Description Job Description THE JOBSo you want to learn more about Domino's life in-store. We think you'll like it here. Our in-store people know their stuff and know how to have a good...

Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department....

Lead Airport Agent - Customer Service

  • Fort Myers, FL
  • 9 hours ago
  • Fort Myers, FL
  • 9 hours ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Customer Service Associate

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 12 hours ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 12 hours ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

International Customer Service Intern

  • Fort Myers, FL
  • 1 day ago
  • Fort Myers, FL
  • 1 day ago

Requisition ID: 62843 Title: International Customer Service Intern Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex is a global medical device company and leader in orthopedics...

Customer Service Representative - Primary Care - Sanibel

  • Sanibel, FL (17 miles from Fort Myers, FL)
  • 1 day ago
  • Sanibel, FL (17 miles from Fort Myers, FL)
  • 1 day ago

Customer Service Representative - Primary Care - Sanibel Lee Health - 3.7 Sanibel, FL Job Details Full-time $15.64 - $18.75 an hour 5 hours ago Qualifications Insurance verification Customer service...

CLUB Customer Service Outfitter Part Time

  • Fort Myers, FL
  • 1 day ago
  • Fort Myers, FL
  • 1 day ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Specialist

  • Fort Myers, FL
  • 2 days ago
  • Fort Myers, FL
  • 2 days ago

Description We're looking for a compassionate and dedicated Customer Service Representative to join our Animal Services team....

Customer Service Representative

  • Fort Myers, FL
  • 2 days ago
  • Fort Myers, FL
  • 2 days ago

Customer Service Representative needed for family owned airport parking business. Job requires checking in and out customers, making reservations, parking and retrieving vehicles....

Line cook / Customer service /ASAP

  • Fort Myers Beach, FL (12 miles from Fort Myers, FL)
  • 2 days ago
  • Fort Myers Beach, FL (12 miles from Fort Myers, FL)
  • 2 days ago

We are growing fast!! Looking for a shift Mgr/ line cook, Customer Service,for a food trailer full time and also part time workers. We will Be running two shifts Must be a team player Outgoing,...

International Customer Service Intern

  • Fort Myers, FL (5 miles from Fort Myers, FL)
  • 2 days ago
  • Fort Myers, FL (5 miles from Fort Myers, FL)
  • 2 days ago

Requisition ID: 62843 Title: International Customer Service Intern Division: Arthrex, Inc. (US01) Location: Fort Myers, FL Arthrex is a global medical device company and leader in orthopedics...

Customer Service Rep

  • Fort Myers, FL
  • 3 days ago
  • Fort Myers, FL
  • 3 days ago

Auto Service Department Customer Service Representative Position Summary: We are seeking a professional, personable, and detail-oriented Customer Service Representative to join our Auto Service Department...

Customer Service Representative

  • Fort Myers, FL
  • 3 days ago
  • Fort Myers, FL
  • 3 days ago

Customer Service Representative Located in Fort Myers, FL Express Employment Professionals of Fort Myers is working with a family owned Appliance distributor in Fort Myers that is looking to add a customer...

Demographic Data for Fort Myers, FL

Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.


Local
National
275,378
9,820
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Fort Myers, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Myers, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Myers, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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