Customer Service Representative Jobs in Fort Myers, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Call Center - Customer Care Agent ON SITE Fort Meyers, FL
- Ace Hardware
- Fort Myers, FL
- 16 hours ago
- Fort Myers, FL
- 16 hours ago
Compensation Details: 16.00 per hour Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Fort Myers, FL
- 1 day ago
- Fort Myers, FL
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn 15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Experience Coordinator (Part Time) - Fort Myers, FL
- Veterinary Emergency Group
- Fort Myers, FL
- 1 day ago
- Fort Myers, FL
- 1 day ago
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER...
In Person Part TimeSr. Consumer Loan Specialist - Sales Customer Service
- Republic Financial
- Fort Myers, FL
- 2 days ago
- Fort Myers, FL
- 2 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
In Person- VCA Animal Hospitals
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 2 days ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 2 days ago
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around...
In PersonCustomer Service Representative - Peds Primary - Bimini Square
- Lee Health
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 3 days ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 3 days ago
Lee Health is seeking a Customer Service Representative to join our brand-new, state-of-the-art Bimini Square Pediatric Primary Care office in Cape Coral....
In Person- Bosch
- Fort Myers, FL (8 miles from Fort Myers, FL)
- 5 days ago
- Fort Myers, FL (8 miles from Fort Myers, FL)
- 5 days ago
Company Description The counter sales agent deals directly with our customers on a daily basis to ensure they have a positive experience. As a member of the branch team, this will primarily be...
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Fort Myers, FL
- 5 days ago
- Fort Myers, FL
- 5 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 5 days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonStore Customer Service Specialist
- Sherwin Williams
- Fort Myers, FL
- 5 days ago
- Fort Myers, FL
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative - Cardiology - Med Plaza 1
- Lee Health
- Fort Myers, FL
- 5 days ago
- Fort Myers, FL
- 5 days ago
Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Cardiology team at Medical Plaza One!...
In PersonCustomer Service Rep - Program Sales
- Performance Food Group
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 7 days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 7 days ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
In Person- Allegiant
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 7 days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 7 days ago
Summary: This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs,...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Fort Myers, FL
- 7 days ago
- Fort Myers, FL
- 7 days ago
Store 2709764: 19373 S Tamiami Tr, Ft Myers, Florida 33908 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Rep(03883) - 1127 Homestead Road
- Domino's Pizza
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 8 days ago
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 8 days ago
Company Description Job Description THE JOBSo you want to learn more about Domino's life in-store. We think you'll like it here. Our in-store people know their stuff and know how to have a good...
In PersonDemographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Myers, FL
Highest Education Level
Customer Service Representatives in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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