Customer Service Representative Jobs in Fort Myers, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Cape Coral, FL (5 miles from Fort Myers, FL)
- moments ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- moments ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 1 day ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
PRN Customer Service Representative - Peds Primary - Page Field
- Fort Myers, FL
- 3 days ago
- Fort Myers, FL
- 3 days ago
Lee Healths Pediatrics office at Page Field (US 41) is seeking a PRN Customer Service Representative to join our patient-facing team....
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills...
Description The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the job description is the full range for...
Customer Service Representative - HVAC Dispatcher
- Fort Myers, FL
- 3 days ago
- Fort Myers, FL
- 3 days ago
in town, is on the lookout for a full-time Customer Service Representative - HVAC Dispatcher to join our crew in Ft....
Responsibilities: Contribute to the achievement of the Avanti objectives by displaying proficiency in their areas while completing projects and responsibilities assigned in a professional manner....
Full Time Schedules - On Site - Customer Service Rep - Medical Receptionist
- Fort Myers, FL
- 4 days ago
- Fort Myers, FL
- 4 days ago
Lee Health is hiring Customer Service Representatives (CSRs) to work in our busy, patient-facing medical offices across Southwest Florida and we want YOU on our team!...
Description LeeTran is seeking a Customer Service Representative to join our LeeTran team....
Looking for an English/Creole and/or English/Spanish speaking customer service rep for an insurance agency. Position comes with a lot of great benefits.
Customer Service Representative - Fire Service Technician - Sprinkler Systems
- Fort Myers, FL
- 5 days ago
- Fort Myers, FL
- 5 days ago
Requisition Number: 203807 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide outstanding customer service to both our internal...
Customer Service Representative
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 5 days ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 5 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Bilingual Customer Service Specialist (Spanish)
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 6 days ago
- Lehigh Acres, FL (16 miles from Fort Myers, FL)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Myers, FL
Highest Education Level
Customer Service Representatives in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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