Customer Service Representative - Cardiology - Med Plaza 1

Customer Service Representative - Cardiology - Med Plaza 1 Lee Health - 3.7 Fort Myers, FL Job Details Full-time $20.00 - $23.50 an hour 1 day ago Benefits Tuition reimbursement Opportunities for advancement Qualifications Customer communication High school diploma or GED Full Job Description Location: Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908 Department: HOD Cardiology - Med Plaza 1 Work Type: Full Time Shift: Shift 1/8:00:00 AM to 5:30:00 PM Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour Summary Customer Service Representative Cardiology (Medical Plaza One) Are you looking for a full-time role in healthcare with a supportive team and opportunities for growth? Lee Health , a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Cardiology team at Medical Plaza One! Position Details: Schedule: Monday Friday, 5 days a week, 8-hour shifts (variable between 8:00 AM 5:30 PM) No weekends, nights, or holidays! As a Customer Service Representative , you will be the first point of contact for patientsassisting with scheduling, check-ins, inquiries, and ensuring a smooth and welcoming experience . This role is ideal for someone who is organized, detail-oriented, and passionate about providing excellent patient care . Why Join Lee Health? Consistent weekday schedule enjoy work/life balance! A caring and supportive workplace culture Great coworkers and a positive team environment Competitive pay and exceptional benefits (including up to 5% retirement match ) College tuition reimbursement after just one year Career growth opportunities in healthcare If you have strong communication skills, attention to detail, and a passion for helping others , wed love to hear from you! No prior healthcare experience? No problem! We provide training and support to help you succeed. Join Lee Health and be part of a team that makes a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or High School Diploma or EquivalentRequired Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or Less than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred Additional Requirements 1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or Additional Requirements Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers