Customer Service Representative Jobs in Fort Lauderdale, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist PT (Spanish)
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- moments ago
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- moments ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- moments ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- moments ago
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...
- Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
- 2 hours ago
- Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
- 2 hours ago
SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees....
Loss Prevention Customer Service Associate II (Downtown Miami)
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 17 hours ago
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 17 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Bilingual Customer Service Specialist (Spanish)
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- 17 hours ago
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- 17 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative (CSR)
- Hialeah Gardens, FL (20 miles from Fort Lauderdale, FL)
- 17 hours ago
- Hialeah Gardens, FL (20 miles from Fort Lauderdale, FL)
- 17 hours ago
As a Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system....
Customer Service Associate - Temporary
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 17 hours ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 17 hours ago
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 19 hours ago
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 19 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Bilingual Spanish/English Customer Service Representative - Onsite
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 20 hours ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 20 hours ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 20 hours ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 20 hours ago
We are looking to hire new/fulltime FRONTERS/CLOSERS for medical triage customer service agents. Positions will fill up fast. Office hours are Monday through Friday 9am - 5pm plus Saturdays will...
Warehouse Customer Service Forklift Operator 1st Shift
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 hours ago
Ryder is immediately hiring a Permanent Full Time Storeroom Attendant / Forklift Operator in Miami, FL Warehouse Positions Pay Weekly Hourly Pay $18.97 per hour Schedule: First Shift Monday-Friday...
Veterinary Client Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 hours ago
Southeast Veterinary Referral Center is looking for a Customer Service Representative to join our team!...
Banking Customer Service Representative - On-site
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 21 hours ago
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 21 hours ago
Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Lauderdale, FL
Highest Education Level
Customer Service Representatives in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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