Customer Service Representative Jobs in Fort Lauderdale, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
- moments ago
- Miami Gardens, FL (17 miles from Fort Lauderdale, FL)
- moments ago
Space Coast Credit Union (SCCU), 3rd largest state charted credit union, is looking for a Full Time Teller/Customer Service to join our ONESCCU team at our Miami Gardens Walmart Branch. SCCU has...
Customer Experience Coordinator - Pinecrest, FL
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 hour ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 hour ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Retail Customer Service Associate
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 1 hour ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 1 hour ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Retail Customer Service Associate
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 1 hour ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 1 hour ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 hours ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 hours ago
Upon successful completion of a minimum training period of 18 months, employees in this category may be considered for promotion to the level of Customer Service Representative I....
Fort Lauderdale is looking for a B2B Customer Service Representative....
Remote Customer Service Representative
- Fort Lauderdale, FL
- 10 hours ago
- Fort Lauderdale, FL
- 10 hours ago
Were assisting a South Florida based client in hiring Remote Customer Service Representatives to join their team where you'll provide top-tier support and make a difference every day. ??...
Remote Work- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 10 hours ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 10 hours ago
Hourly wage: $17 Hr/$18 Hr Bllingual Job description: Customer Service Representative Shift: 10:30 AM to 7 PM. Monday through Friday....
Customer Service Specialist - 40046100
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- 21 hours ago
- Oakland Park, FL (1 mile from Fort Lauderdale, FL)
- 21 hours ago
Requisition No: 852133 Agency: Commerce Working Title: CUSTOMER SERVICE SPECIALIST - 40046100 Pay Plan: Career Service Position Number: 40046100 Salary: $34,000 Posting Closing Date: 05/30/2025...
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service - Self Storage Manager
- North Miami, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
- North Miami, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Associates, Electronics
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number...
Customer Service Representative - PM
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 1 day ago
The Customer Service Representative (CSR) is responsible for resolving resident-related inquiries and supporting the local market with general property management functions....
Loss Prevention Customer Service Associate II
- Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
- 1 day ago
- Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Lauderdale, FL
Highest Education Level
Customer Service Representatives in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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