Call Center Representative Jobs in Fort Lauderdale, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Sales Dental Call center Representaive
- Friedman Dental Group
- Plantation, FL (6 miles from Fort Lauderdale, FL)
- 5 days ago
- Friedman Dental Group
- Plantation, FL (6 miles from Fort Lauderdale, FL)
- 5 days ago
As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 8 hours ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 8 hours ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
- Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 11 hours ago
- Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 11 hours ago
For more information, please visit our webpage at www.delrayeyecare.com The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance....
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 2 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 2 days ago
Call Center Representative Miramar, FL Description Seeking Customer Service Representatives for our client in Plantation, FL and Miramar,FL....
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
Fantastic growth opportunity for a dynamic, driven, bilingual English/Spanish Banking professional. Global Bank, with its US headquartered in Miami, is looking to hire a Client Support Specialist....
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
$17-$18 Temp to Perm Onsite Call Center Rep (English or Bilingual Spanish & English speaking)
- Hollywood, FL (7 miles from Fort Lauderdale, FL)
- 6 days ago
- Hollywood, FL (7 miles from Fort Lauderdale, FL)
- 6 days ago
Center experience with the same company High School diploma Goal-driven and detail oriented...
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 6 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 6 days ago
center experience Strong communication and problem-solving skills Apply Today...
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 7 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 7 days ago
RemX Staffing is assisting a client in Miramar, FL in hiring Call Center Agents to work onsite. Please find details below. 100% ONSITE IN Miramar, FL Contract Position- potential to go longer...
Remote Bilingual Call Center Representative Spanish-English
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkREMOTE Lead Nurture Specialist (Call Center)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...
Remote WorkRemote Outbound Call Center Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
center experience, must have experience with outbound calls or general sales + Excellent communication skills + Microsoft Office proficient Role Overview: The Lead Nurture Specialist supports enrollment...
Remote WorkCustomer Sales and Service Call Center Representative-Bilingual Spanish
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
Start with the paycheck: Customer Sales and Service Call Center Representative start between $10.00/hr and $20.06/hr. This does not include commissions....
Client Relations Specialist (Legal)
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 12 days ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 12 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fort Lauderdale, FL
Highest Education Level
Call Center Representatives in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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