Call Center Representative Jobs in Fort Lauderdale, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Dental Call Center Representative
- Sage Dental
- Highland Beach, FL (19 miles from Fort Lauderdale, FL)
- 1 hour ago
- Highland Beach, FL (19 miles from Fort Lauderdale, FL)
- 1 hour ago
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and...
In Person- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
ESTAMOS CONTRATANDO EN KENDALL Buscamos Call Center Agents para comenzar YA. Salario fijo + comision Buen ambiente de trabajo Oportunidad de crecimiento Entrenamiento incluido Area de Kendall...
In PersonHIRING: Sales Call Center Representatives (In-Office)
- Fort Lauderdale, FL
- 1 day ago
- Fort Lauderdale, FL
- 1 day ago
HIRING: Sales Call Center Representatives (In-Office) Are you energetic, motivated, and ready to make money?...
In PersonRemote Bilingual Call Center Representative Spanish-English
- MCI Careers
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
Were hiring Bilingual Call Center Representatives to support diverse client projects across industries....
RemoteContact Center Representative l (Spanish Speaking)
- BrightStar Credit Union
- Cooper City, FL (9 miles from Fort Lauderdale, FL)
- 5 days ago
- Cooper City, FL (9 miles from Fort Lauderdale, FL)
- 5 days ago
About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent...
In PersonPatient Scheduling Call Center Agent FT and PT
- HCA Healthcare
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 6 days ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 6 days ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part Time- 1 Hotel South Beach, L.L.C.
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
Call Center Agent $20/HR 1 Hotel South Beach, L.L.C. - 3.9 Miami Beach, FL Job Details Full-time $20 an hour 16 hours ago Qualifications Foreign language proficiency Proactive hotel and...
In Person- Fiserv, Inc.
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 7 days ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 7 days ago
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
In PersonFull Time Call Center Specialist For Medical Office
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
center experience preferred....
In Person Full Time- Cano Health
- Medley, FL (22 miles from Fort Lauderdale, FL)
- 12 days ago
- Medley, FL (22 miles from Fort Lauderdale, FL)
- 12 days ago
center experience preferredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable using computers, CRM software, and communication toolsReliable internet...
Remote- VivaMas
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 14 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 14 days ago
Job DetailsJob Location: VivaMas Kendall - Miami, FL 33183¡FERIA DE EMPLEO EN VIVAMÁS MEDICAL CENTERS! ¿Buscas una oportunidad para crecer profesionalmente en el área de la salud? ¡Esta es tu...
In PersonCall Center Representative ( Full time with Benefits)
- Centrum Health
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 20 days ago
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 20 days ago
Required Qualifications Minimum 1 year of sales, collections, retention, outreach, or call center experience preferred. Strong communication and persuasion skills....
In Person Full TimeCall center operator vacancy in Miami USA
- CARNIVAL CRUISES
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 20 days ago
Customer Service Representative We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team!If you love helping people and are...
In Person- Systems Integration, Inc.
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 30+ days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 30+ days ago
At least six (6) months of customer service required; call center experience preferred. Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years....
In Person- Student Transportation Of America
- Boca Raton, FL (17 miles from Fort Lauderdale, FL)
- 45+ days ago
- Boca Raton, FL (17 miles from Fort Lauderdale, FL)
- 45+ days ago
0) - - We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Job Recommendations for You Browsing based New opportunities Be the...
HybridDemographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Fort Lauderdale, FL
Highest Education Level
Call Center Representatives in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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