Customer Service Representative Jobs in Delray Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs

Customer Service Representative - PT

  • West Palm Beach, FL (18 miles from Delray Beach, FL)
  • 45+ days ago
  • West Palm Beach, FL (18 miles from Delray Beach, FL)
  • 45+ days ago

$13.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • moments ago
  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • moments ago

Service Center Lake Worth FL JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Retail Customer Service

  • West Palm Beach, FL (18 miles from Delray Beach, FL)
  • 3 hours ago
  • West Palm Beach, FL (18 miles from Delray Beach, FL)
  • 3 hours ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Bilingual Customer Service Specialist (Spanish)

  • Oakland Park, FL (22 miles from Delray Beach, FL)
  • 16 hours ago
  • Oakland Park, FL (22 miles from Delray Beach, FL)
  • 16 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

LP Customer Service Associate II

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 16 hours ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 16 hours ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Temporary

  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 17 hours ago
  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/ In coming calls

  • Wellington, FL (19 miles from Delray Beach, FL)
  • 19 hours ago
  • Wellington, FL (19 miles from Delray Beach, FL)
  • 19 hours ago

Seeking Customer Service rep to answer incoming calls. Bilingual a plus. Part time flexible shifts. $15 an hour to start

Bilingual Spanish/English Customer Service Representative - Onsite

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 19 hours ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 19 hours ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 19 hours ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 19 hours ago

We are looking to hire new/fulltime FRONTERS/CLOSERS for medical triage customer service agents. Positions will fill up fast. Office hours are Monday through Friday 9am - 5pm plus Saturdays will...

Customer Service Rep(05074) - 20423 State Rd 7

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(05054) - 8918 Lantana Rd Unit C&D

  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 1 day ago
  • Lake Worth, FL (11 miles from Delray Beach, FL)
  • 1 day ago

From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(05065) - 21073 Powerline Rd #39

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 1 day ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(05146) - 1446 N State Road 7

  • Margate, FL (16 miles from Delray Beach, FL)
  • 1 day ago
  • Margate, FL (16 miles from Delray Beach, FL)
  • 1 day ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(05188) - 11339 W Atlantic Blvd

  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 1 day ago
  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 1 day ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Rep(05087) - 210 N Federal Hwy

  • Deerfield Beach, FL (10 miles from Delray Beach, FL)
  • 1 day ago
  • Deerfield Beach, FL (10 miles from Delray Beach, FL)
  • 1 day ago

Company Description Job Description Job Duties all positions Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process...

Demographic Data for Delray Beach, FL

Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.


Local
National
124,430
4,504
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Delray Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Delray Beach, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Delray Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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