Call Center Representative Jobs in Delray Beach, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 8 hours ago
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 8 hours ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
For more information, please visit our webpage at www.delrayeyecare.com The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance....
- Plantation, FL (22 miles from Delray Beach, FL)
- 2 days ago
- Plantation, FL (22 miles from Delray Beach, FL)
- 2 days ago
Call Center Representative Plantation, FL Description Seeking Customer Service Representatives for our client in Plantation, FL and Miramar,FL....
$17-$18 Temp to Perm Onsite Call Center Rep (English or Bilingual Spanish & English speaking)
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 6 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 6 days ago
Center experience with the same company High School diploma Goal-driven and detail oriented...
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 9 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 9 days ago
Requirements: GED / High School Diploma (or higher) Call Center Experience helpful Minimum of 3+ years of work and/or volunteer experience. Health Care/Insurance call center highly preferred!...
Client Relations Specialist (Legal)
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 12 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 12 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
$18 Onsite Temp to Perm Bilingual Call Center Rep (Spanish & English Speaking)
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 14 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 14 days ago
Center experience with the same company High School diploma Goal-driven and detail oriented...
Legal Client Relations Specialist
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 15 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 15 days ago
Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...
$16/HR. Remote Medical Call Center Rep- (Fort Lauderdale, FL)
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 15 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 15 days ago
Working with carriers to ensure coverage of medication on behalf of the patient Job Requirements: Must have 1 year or more of recent call center experience....
CENTER EXPERIENCE IN A B2B ENVIORNMENT....
- Plantation, FL (22 miles from Delray Beach, FL)
- 16 days ago
- Plantation, FL (22 miles from Delray Beach, FL)
- 16 days ago
RemX Staffing is assisting a client in Plantation, FL in hiring Call Center Agents to work onsite. Please find details below. 100% ONSITE IN Plantation, FL 33313 Contract Position- potential to go...
Bilingual Call Center Agent – Onsite
- Plantation, FL (22 miles from Delray Beach, FL)
- 16 days ago
- Plantation, FL (22 miles from Delray Beach, FL)
- 16 days ago
High School Diploma or GED Must be bilingual (English/Spanish) Minimum 6 months call center experience Strong communication and problem-solving skills...
Centralized Call Center Associate III
- Sunrise, FL (23 miles from Delray Beach, FL)
- 20 days ago
- Sunrise, FL (23 miles from Delray Beach, FL)
- 20 days ago
Requirements Minimum two (2) year office, clerical, or call center experience; preferably in a medical setting Minimum three (3) years customer service experience required or 6 months meeting call center...
Centralized Call Center Associate I
- Sunrise, FL (23 miles from Delray Beach, FL)
- 20 days ago
- Sunrise, FL (23 miles from Delray Beach, FL)
- 20 days ago
center experience; preferably in a medical setting Knowledge of medical terminology, and medical insurance preferred Electronic Medical Record experience; preferably in EPIC Familiarity with data entry...
Are you compassionate and have excellent communication skills and are passionate about making a difference in people's lives? Greenbrook TMS is seeking a full-time call center Patient Intake...
Demographic Data for Delray Beach, FL
Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Delray Beach, FL
Highest Education Level
Call Center Representatives in Delray Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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