Call Center Representative Jobs in Delray Beach, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
High-Energy Call Center Reps Needed Make on Average 800/week!
- Lake Worth, FL (11 miles from Delray Beach, FL)
- 1 day ago
- Lake Worth, FL (11 miles from Delray Beach, FL)
- 1 day ago
Hiring Energetic Phone Reps No Experience Needed We Train! HOURS: MondaySaturday | 10AM6PM Boynton Beach, FL 33435 WHAT YOULL DO: Read from a short, proven script to potential buyers Use...
Marketing Contact Center Representative
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 2 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 2 days ago
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work:...
Banking Contact Center Representative
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 4 days ago
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 4 days ago
Banking Center Representative Accounting & Finance $ 17 - $ 20 / Hour location_on Coral Springs, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Bilingual Plantation Call Center Agent!
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 5 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 5 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between 10am-9pm...
$17-$18 Onsite Temp to Perm Call Center Rep
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 5 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 5 days ago
Title: Call Center Representative Location: Onsite (Plantation, FL) Job Type: Temp to Perm Pay: $17 an hour ($18 if you speak fluent Spanish & English) Start date: 9/15 Hours: Must be flexible to work...
- Lake Park, FL (24 miles from Delray Beach, FL)
- 5 days ago
- Lake Park, FL (24 miles from Delray Beach, FL)
- 5 days ago
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's...
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 6 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 6 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between...
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 12 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 12 days ago
A Day in the Life of an Appointment Coordinator Expert: You'll be able to responds to incoming calls to those who have reacted to commercials or advertisements in an attempt to have them visit the...
CALL CENTER REPRESENTATIVE / Ft. Lauderdale
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 22 days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 22 days ago
If you are looking for a stable company that offers you a professional work environment and promotes your career in Customer Service, take the next step by applying to our Customer Service role....
Client Support Specialist - Greater Miami, FL Area
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 25 days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 25 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Customer Care Associate, Redi Carpet
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 26 days ago
- Coral Springs, FL (16 miles from Delray Beach, FL)
- 26 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
Bi-lingual Spanish Call Center Representative (on-site)
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 45+ days ago
- Fort Lauderdale, FL (23 miles from Delray Beach, FL)
- 45+ days ago
CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role....
Centralized Call Center Associate III - Ortho
- Sunrise, FL (23 miles from Delray Beach, FL)
- 60+ days ago
- Sunrise, FL (23 miles from Delray Beach, FL)
- 60+ days ago
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...
Dental Call Center Representative
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 90+ days ago
- Boca Raton, FL (6 miles from Delray Beach, FL)
- 90+ days ago
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and...
Demographic Data for Delray Beach, FL
Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Delray Beach, FL
Highest Education Level
Call Center Representatives in Delray Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »