Customer Service Representative Jobs in Casselberry, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 181 Jobs

Customer Service Representative

  • Orlando, FL (8 miles from Casselberry, FL)
  • 22 hours ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 22 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Rep

  • Orlando, FL (8 miles from Casselberry, FL)
  • 5 hours ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 5 hours ago

We are a telemarketing company looking for motivated, career driven, dedicated individuals to be apart of our team. Our aim is to provide excellent customer service to our clients, to ensure...

Specialist Customer Care Support

  • Orlando, FL (8 miles from Casselberry, FL)
  • 6 hours ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 6 hours ago

As a Customer Care Preferred Dates Agent, you are responsible for supporting customer service-related projects to ensure a smooth and efficient experience for customers within Customer Care. This...

Customer Service Representative I - 73005003

  • Orlando, FL (8 miles from Casselberry, FL)
  • 6 hours ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 6 hours ago

Requisition No: 855878 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005003 Pay Plan: Career Service Position Number: 73005003 Salary: $37,759.92 - $47,081.16 /...

Bilingual Customer Service Specialist (Spanish)

  • Apopka, FL (12 miles from Casselberry, FL)
  • 13 hours ago
  • Apopka, FL (12 miles from Casselberry, FL)
  • 13 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Pharmacy Customer Service Associate

  • Winter Springs, FL (2 miles from Casselberry, FL)
  • 16 hours ago
  • Winter Springs, FL (2 miles from Casselberry, FL)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Orange City, FL (19 miles from Casselberry, FL)
  • 1 day ago
  • Orange City, FL (19 miles from Casselberry, FL)
  • 1 day ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Bilingual Customer Account Representative

  • Azalea Park, FL (7 miles from Casselberry, FL)
  • 1 day ago
  • Azalea Park, FL (7 miles from Casselberry, FL)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Aviation Front Desk Customer Service Representative

  • Orlando, FL (8 miles from Casselberry, FL)
  • 1 day ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 1 day ago

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...

LP Customer Service Associate II

  • Deland, FL (23 miles from Casselberry, FL)
  • 1 day ago
  • Deland, FL (23 miles from Casselberry, FL)
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate

  • Altamonte Springs, FL (3 miles from Casselberry, FL)
  • 2 days ago
  • Altamonte Springs, FL (3 miles from Casselberry, FL)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative/Inside Sales Representative - 1

  • Sanford, FL (11 miles from Casselberry, FL)
  • 2 days ago
  • Sanford, FL (11 miles from Casselberry, FL)
  • 2 days ago

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our HVAC Customer Service Representative/Inside Sales Representative position for our branch operations...

Customer Service Associate- Cart Attendant + Cashier

  • Orlando, FL (8 miles from Casselberry, FL)
  • 2 days ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 2 days ago

The Cart Attendant + Cashier's responsibility is to periodically ensure that our parking lot is presentable and shopping carts are available for customers. When not retrieving carts, he or she...

Customer Service - Self Storage Manager

  • Union Park, FL (6 miles from Casselberry, FL)
  • 2 days ago
  • Union Park, FL (6 miles from Casselberry, FL)
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Orlando, FL (8 miles from Casselberry, FL)
  • 3 days ago
  • Orlando, FL (8 miles from Casselberry, FL)
  • 3 days ago

Adecco is assisting a local client recruiting for Customer Service Representative II opportunities in Louisville, KY....

Demographic Data for Casselberry, FL

Moving to Casselberry, FL? Find some basic demographic data about Casselberry, FL below.


Local
National
43,447
1,046
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Casselberry, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Casselberry, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Casselberry, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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