Call Center Representative Jobs in Casselberry, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 20 Jobs

Call Center Rep

Altamonte Springs, FL (3 miles from Casselberry, FL)
2 days ago

Altamonte Springs, FL (3 miles from Casselberry, FL)
2 days ago

Sales Representative Vacation Promotions (Opt-In/Outbound Leads) Location: Platinum Elite Stays | Flexible Schedule Available Job Type: Full-Time | On-Site *SIGN ON BONUS* Join a fast-growing...

Bilingual Client Support Specialist - English/Spanish

Maitland, FL (3 miles from Casselberry, FL)
6 days ago

Maitland, FL (3 miles from Casselberry, FL)
6 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

REMOTE Bilingual Call Center Representative

Orlando, FL (8 miles from Casselberry, FL)
10 days ago

Orlando, FL (8 miles from Casselberry, FL)
10 days ago

a dedicated and bilingual (English/Spanish) Call Center Representative to join our remote team....

Remote Work

Call Center Customer Service Rep

Maitland, FL (3 miles from Casselberry, FL)
11 days ago

Maitland, FL (3 miles from Casselberry, FL)
11 days ago

TEKsystems is looking to hire several Hybrid Client Support Representatives for a large company out of Maitland, FL! **If you have stayed at a job longer than 3+ years in the last 5 years (must be...

Systems Analyst

Orlando, FL (8 miles from Casselberry, FL)
12 days ago

Orlando, FL (8 miles from Casselberry, FL)
12 days ago

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...

Next Gen Client Support Specialist -Bilingual (English/Spanish)

Maitland, FL (3 miles from Casselberry, FL)
14 days ago

Maitland, FL (3 miles from Casselberry, FL)
14 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)

Orlando, FL (8 miles from Casselberry, FL)
18 days ago

Orlando, FL (8 miles from Casselberry, FL)
18 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Bilingual Call Center Rep - Medical Practice Remote Florida Only

Orlando, FL (8 miles from Casselberry, FL)
19 days ago

Orlando, FL (8 miles from Casselberry, FL)
19 days ago

What You'll Do: Answer incoming calls and direct them to the right departments Accurately schedule appointments, consultations, and surgeries in NextGen Register new patients and input detailed...

Remote Work

Call Center Representative

Orlando, FL (8 miles from Casselberry, FL)
23 days ago

Orlando, FL (8 miles from Casselberry, FL)
23 days ago

Call Center Representative National Staffing Solutions Orlando, FL Full-time Health Administration Posted on December 20, 2024 Call Center sales representatives are the heartbeat of our culture - enthusiastic...

Client Support Specialist II - Benefits

Maitland, FL (3 miles from Casselberry, FL)
25 days ago

Maitland, FL (3 miles from Casselberry, FL)
25 days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Representative

Mount Dora, FL (22 miles from Casselberry, FL)
25 days ago

Mount Dora, FL (22 miles from Casselberry, FL)
25 days ago

For more information, please visit our webpage at www.midfloridaeye.com The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance....

Call Center Representative -Pharmacy Technician (Onsite)

Orlando, FL (8 miles from Casselberry, FL)
29 days ago

Orlando, FL (8 miles from Casselberry, FL)
29 days ago

Job Summary: In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume...

Bilingual Contact Center Representative

Winter Park, FL (5 miles from Casselberry, FL)
30+ days ago

Winter Park, FL (5 miles from Casselberry, FL)
30+ days ago

Skills you'll bring for success: 1 - 3 years previous call center experience High School Diploma/GED or equivalent related business experience preferred Strong written and verbal communication skills...

Client Support Specialist II

Maitland, FL (3 miles from Casselberry, FL)
30+ days ago

Maitland, FL (3 miles from Casselberry, FL)
30+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Bilingual Spanish/English Temporary PT Call Center Agent On-Site Orlando

Orlando, FL (8 miles from Casselberry, FL)
45+ days ago

Orlando, FL (8 miles from Casselberry, FL)
45+ days ago

monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to track productivity....

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Demographic Data for Casselberry, FL

Moving to Casselberry, FL? Find some basic demographic data about Casselberry, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Casselberry, FL

Local

National

Total Population

43,447

Number of Businesses

1,046

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Casselberry, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Casselberry, FL offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Casselberry, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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