Customer Service Representative Jobs in Boca Raton, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist FT
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 24 days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 24 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
BL Customer Service Specialist PT
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(03809) - 1336 S Military Trl
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 hours ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 hours ago
You'll find our Customer Service Representative jobs offer you more....
Retail Customer Service Associate
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 hours ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Retail Customer Service Associate
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 hours ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Pharmacy Customer Service Associate
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 hours ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
Fort Lauderdale is looking for a B2B Customer Service Representative....
Remote Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 hours ago
Were assisting a South Florida based client in hiring Remote Customer Service Representatives to join their team where you'll provide top-tier support and make a difference every day. ??...
Remote Work- Plantation, FL (15 miles from Boca Raton, FL)
- 13 hours ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 13 hours ago
Hourly wage: $17 Hr/$18 Hr Bllingual Job description: Customer Service Representative Shift: 10:30 AM to 7 PM. Monday through Friday....
Customer Service Specialist - 40046100
- Oakland Park, FL (15 miles from Boca Raton, FL)
- 1 day ago
- Oakland Park, FL (15 miles from Boca Raton, FL)
- 1 day ago
Requisition No: 852133 Agency: Commerce Working Title: CUSTOMER SERVICE SPECIALIST - 40046100 Pay Plan: Career Service Position Number: 40046100 Salary: $34,000 Posting Closing Date: 05/30/2025...
- Plantation, FL (15 miles from Boca Raton, FL)
- 1 day ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Associates, Electronics
- Davie, FL (19 miles from Boca Raton, FL)
- 1 day ago
- Davie, FL (19 miles from Boca Raton, FL)
- 1 day ago
Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number...
Customer Service Representative - PM
- Plantation, FL (15 miles from Boca Raton, FL)
- 1 day ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 1 day ago
The Customer Service Representative (CSR) is responsible for resolving resident-related inquiries and supporting the local market with general property management functions....
Customer Service Representative
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 1 day ago
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 1 day ago
The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...
Customer Service Representative
- Weston, FL (24 miles from Boca Raton, FL)
- 1 day ago
- Weston, FL (24 miles from Boca Raton, FL)
- 1 day ago
Apply to be a Customer Service Representative today!...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Boca Raton, FL
Highest Education Level
Customer Service Representatives in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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