Customer Service Representative Jobs in Boca Raton, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Oakland Park, FL (15 miles from Boca Raton, FL)
- 3 hours ago
- Oakland Park, FL (15 miles from Boca Raton, FL)
- 3 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Palm Beach, FL (22 miles from Boca Raton, FL)
- 3 hours ago
- Palm Beach, FL (22 miles from Boca Raton, FL)
- 3 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
LP Customer Service Associate II
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 hours ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 3 hours ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Spanish/English Customer Service Representative - Onsite
- Boca Raton, FL
- 5 hours ago
- Boca Raton, FL
- 5 hours ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
We are looking to hire new/fulltime FRONTERS/CLOSERS for medical triage customer service agents. Positions will fill up fast. Office hours are Monday through Friday 9am - 5pm plus Saturdays will...
Customer Service Rep(05074) - 20423 State Rd 7
- Boca Raton, FL
- 12 hours ago
- Boca Raton, FL
- 12 hours ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(05054) - 8918 Lantana Rd Unit C&D
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 12 hours ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 12 hours ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(05065) - 21073 Powerline Rd #39
- Boca Raton, FL
- 15 hours ago
- Boca Raton, FL
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(05146) - 1446 N State Road 7
- Margate, FL (10 miles from Boca Raton, FL)
- 15 hours ago
- Margate, FL (10 miles from Boca Raton, FL)
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(05188) - 11339 W Atlantic Blvd
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 15 hours ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 15 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(05087) - 210 N Federal Hwy
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 16 hours ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 16 hours ago
Company Description Job Description Job Duties all positions Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process...
Amazon Locker+ Customer Service Associate
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
- Delray Beach, FL (6 miles from Boca Raton, FL)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Sales Associate - Part Time
- Ocean Ridge, FL (11 miles from Boca Raton, FL)
- 1 day ago
- Ocean Ridge, FL (11 miles from Boca Raton, FL)
- 1 day ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Boca Raton, FL
Highest Education Level
Customer Service Representatives in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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