Call Center Representative Jobs in Boca Raton, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Sales Dental Call center Representaive
- Friedman Dental Group
- Plantation, FL (19 miles from Boca Raton, FL)
- 10 days ago
- Friedman Dental Group
- Plantation, FL (19 miles from Boca Raton, FL)
- 10 days ago
As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....
High-Energy Call Center Reps Needed Make on Average 800/week!
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 1 day ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 1 day ago
Hiring Energetic Phone Reps No Experience Needed We Train! HOURS: MondaySaturday | 10AM6PM Boynton Beach, FL 33435 WHAT YOULL DO: Read from a short, proven script to potential buyers Use...
Marketing Contact Center Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work:...
Banking Contact Center Representative
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 days ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 4 days ago
Banking Center Representative Accounting & Finance $ 17 - $ 20 / Hour location_on Coral Springs, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Bilingual Plantation Call Center Agent!
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between 10am-9pm...
$17-$18 Onsite Temp to Perm Call Center Rep
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
Title: Call Center Representative Location: Onsite (Plantation, FL) Job Type: Temp to Perm Pay: $17 an hour ($18 if you speak fluent Spanish & English) Start date: 9/15 Hours: Must be flexible to work...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 5 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between...
A Day in the Life of an Appointment Coordinator Expert: You'll be able to responds to incoming calls to those who have reacted to commercials or advertisements in an attempt to have them visit the...
CALL CENTER REPRESENTATIVE / Ft. Lauderdale
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
If you are looking for a stable company that offers you a professional work environment and promotes your career in Customer Service, take the next step by applying to our Customer Service role....
Client Support Specialist - Greater Miami, FL Area
- Boca Raton, FL
- 25 days ago
- Boca Raton, FL
- 25 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Customer Care Associate, Redi Carpet
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 26 days ago
- Coral Springs, FL (12 miles from Boca Raton, FL)
- 26 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
Bi-lingual Spanish Call Center Representative (on-site)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 45+ days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 45+ days ago
CALL CENTER REPRESENTATIVE FinBe USA is one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a collections role....
Centralized Call Center Associate III - Ortho
- Sunrise, FL (16 miles from Boca Raton, FL)
- 60+ days ago
- Sunrise, FL (16 miles from Boca Raton, FL)
- 60+ days ago
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers,...
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Boca Raton, FL
Highest Education Level
Call Center Representatives in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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