Customer Service Representative Jobs in Rehoboth Beach, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Ocean View, DE (9 miles from Rehoboth Beach, DE)
  • 13 hours ago
  • Ocean View, DE (9 miles from Rehoboth Beach, DE)
  • 13 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Associate

  • Wawa, Inc.
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 1 day ago
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 1 day ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

In Person

Client Service Representative I - Lab Support

  • Beebe Healthcare
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 2 days ago
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 2 days ago

Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on...

In Person

Customer Service Rep(04436) - 132 Broadkill Rd.

  • Domino's Pizza
  • Milton, DE (11 miles from Rehoboth Beach, DE)
  • 8 days ago
  • Milton, DE (11 miles from Rehoboth Beach, DE)
  • 8 days ago

Company Description Job Description The Customer Service Representative position will involve greeting customers, answering phones, and entering data into computers....

In Person

Customer Service Rep(04424) - 3 Back Bay Park Center

  • Domino's
  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 18 days ago
  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 18 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

In Person

Customer Care Representative

  • Beazer Homes
  • Millville, DE (9 miles from Rehoboth Beach, DE)
  • 19 days ago
  • Millville, DE (9 miles from Rehoboth Beach, DE)
  • 19 days ago

Overview This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules. Once repairs are completed, verify accuracy of...

In Person

Customer Service Rep I

  • Chesapeake Utilities Corporation
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 20 days ago
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 20 days ago

Customer Service Representative I Georgetown, DE What makes us great... At the heart of our Company is a dedication to delivering energy that drives progress....

In Person

Customer Support Specialist / Cashier / Receptionist - P/T - Milford Toyota

  • Hertrich Family of Automobile Dealers
  • Milford, DE (22 miles from Rehoboth Beach, DE)
  • 27 days ago
  • Milford, DE (22 miles from Rehoboth Beach, DE)
  • 27 days ago

Customer Support Specialist / Receptionist Automotive Cashier | Full-Time | Growth Opportunity NOW HIRING - Customer-Focused Business Office Professionals Front Desk | Customer Service | Career...

In Person Part Time

Customer Service Representative

  • Tunnell Companies, LP
  • Long Neck, DE (11 miles from Rehoboth Beach, DE)
  • 30+ days ago
  • Long Neck, DE (11 miles from Rehoboth Beach, DE)
  • 30+ days ago

at Tunnell Companies, LP in Long Neck, Delaware, United States Job Description Responsibilities This role is crucial in ensuring smooth operations and enhancing the experience of our community...

In Person

Customer Service/Sales

  • Home Depot
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 30+ days ago
  • Lewes, DE (4 miles from Rehoboth Beach, DE)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Team Member

  • Chick-fil-A
  • Rehoboth Beach, DE
  • 30+ days ago
  • Rehoboth Beach, DE
  • 30+ days ago

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes...

In Person

Customer Service Rep(04450) - 104 64th St.

  • Domino's Pizza
  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 90+ days ago
  • Ocean City, MD (20 miles from Rehoboth Beach, DE)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(04435) - 105 AERENSON DRIVER

  • Domino's Pizza
  • Milford, DE (22 miles from Rehoboth Beach, DE)
  • 90+ days ago
  • Milford, DE (22 miles from Rehoboth Beach, DE)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(04443) - 19 South Race Street

  • Domino's Pizza
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 90+ days ago
  • Georgetown, DE (15 miles from Rehoboth Beach, DE)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(04424) - 3 Back Bay Park Center

  • Domino's Pizza
  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 90+ days ago
  • Millsboro, DE (11 miles from Rehoboth Beach, DE)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Rehoboth Beach, DE

Moving to Rehoboth Beach, DE? Find some basic demographic data about Rehoboth Beach, DE below.


Local
National
14,348
914
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rehoboth Beach, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rehoboth Beach, DE offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rehoboth Beach, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »