Customer Service Representative Jobs in New Castle, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Manpower
- Logan Township, NJ (15 miles from New Castle, DE)
- 4 hours ago
- Logan Township, NJ (15 miles from New Castle, DE)
- 4 hours ago
Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of...
In PersonCustomer Service Representative
- OmniCable
- West Chester, PA (24 miles from New Castle, DE)
- 11 hours ago
- West Chester, PA (24 miles from New Castle, DE)
- 11 hours ago
Job Requirements Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the...
In PersonCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- Springfield, PA (24 miles from New Castle, DE)
- 12 hours ago
- Springfield, PA (24 miles from New Castle, DE)
- 12 hours ago
Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Bobs Squad Support Associate and be a key part of delivering exceptional support throughout the customer...
In Person- Emerson
- Wilmington, DE (6 miles from New Castle, DE)
- 20 hours ago
- Wilmington, DE (6 miles from New Castle, DE)
- 20 hours ago
In the event of a service failure, the Customer Service Representative initiates the corrective action for resolution of the failure and takes the lead position in resolution for the customer....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Wilmington, DE (6 miles from New Castle, DE)
- 1 day ago
- Wilmington, DE (6 miles from New Castle, DE)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Care Representative - Career Advancement Opportunities
- Casella Waste Systems
- Townsend, DE (18 miles from New Castle, DE)
- 1 day ago
- Townsend, DE (18 miles from New Castle, DE)
- 1 day ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Bear, DE (6 miles from New Castle, DE)
- 1 day ago
- Bear, DE (6 miles from New Castle, DE)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Wawa, Inc.
- Mantua, NJ (23 miles from New Castle, DE)
- 1 day ago
- Mantua, NJ (23 miles from New Castle, DE)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Specialist - Onsite
- Dupont
- Elsmere, DE (7 miles from New Castle, DE)
- 3 days ago
- Elsmere, DE (7 miles from New Castle, DE)
- 3 days ago
The Customer Service Representative interfaces with customers and multiple business / functional partners to deliver exceptional service to customers and profitability to DuPont....
HybridCustomer Service Representative II - Christiana - Evening - Casual
- ChristianaCare
- Newark, DE (6 miles from New Castle, DE)
- 5 days ago
- Newark, DE (6 miles from New Castle, DE)
- 5 days ago
Two years customer service experience, call center experience preferred About ChristianaCare ChristianaCare was recognized as one of "America's 100 Best Hospitals" by Healthgrades, selected as one of...
In PersonCustomer Service Representative
- Ocean State Job Lot
- Claymont, DE (13 miles from New Castle, DE)
- 5 days ago
- Claymont, DE (13 miles from New Castle, DE)
- 5 days ago
Navigation menu Keyword Location SEARCH HIRING: BODY TECHNICIANS All Careers I'm a Veteran Job Map Commute Options JOIN OUR TALENT COMMUNITY Customer Service Representative Claymont, DE 130 Hickman...
In Person- Johnson & Johnson
- West Chester, PA (24 miles from New Castle, DE)
- 6 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 6 days ago
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments...
Hybrid- Sherwin-Williams
- Gradyville, PA (21 miles from New Castle, DE)
- 6 days ago
- Gradyville, PA (21 miles from New Castle, DE)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Representative
- A Duie Pyle
- West Chester, PA (24 miles from New Castle, DE)
- 6 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 6 days ago
Duie Pyle is seeking a Customer Service Representative to join our team to serve as a key point of contact for both internal and external customers....
In Person- Food Lion
- Wilmington, DE (6 miles from New Castle, DE)
- 6 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 6 days ago
Search for more jobs PT Customer Service Leader Posting Date: 05/26/2026 Wilmington, DE APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 488121 Address:...
In Person Part TimeDemographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Castle, DE
Highest Education Level
Customer Service Representatives in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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